Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Split, Split-Dalmatia, Croatia
1 room, 2 adults

Palace Suites Heritage Hotel, Split

4-star4 stars
Narodni Trg 13, Split, 21000, Croatia

4-star hotel with restaurant, near Split Riva
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great location in downtown split and close to everything. Lots of restaurants around the…Jul. 15, 2019
  • Fantastic location in the pedestrian only city centre. Clean, modern rooms. I might avoid…Jan. 31, 2019

Palace Suites Heritage Hotel, Split

from $83 CAD
  • Deluxe Double Room
  • Luxury Suite, City View
  • Superior Suite (2 Floors)
  • Superior Suite, City View (2 Floors)

What’s around Palace Suites Heritage Hotel, Split

Landmarks

  • In Old Town
  • Split Riva - 3 min walk
  • Diocletian's Palace - 3 min walk
  • Bacvice Beach - 15 min walk
  • Split Marina - 23 min walk
  • Port of Split - 13 min walk
  • Kasuni Beach - 43 min walk
  • Nakic Palace - 1 min walk

Getting around

  • Split Airport (SPU) - 36 min drive
  • Brac Island (BWK) - 109 min drive
  • Split Station - 11 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 10:30 AM
  • Express check-in
The front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 11:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Self parking* on site (limited)

Offsite

  • Shopping center shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
Working away
  • Business center
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1328
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
Languages Spoken
  • Croatian
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Palace Suites Heritage Hotel, Split’s small print

Also known as

  • Palace Suites Hotel Split
  • Palace Suites Split
  • Palace Suites
  • Suites Heritage Hotel Split
  • Palace Suites Heritage Hotel Hotel
  • Palace Suites Heritage Hotel Split
  • Palace Suites Heritage Hotel Hotel Split

Policies

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs EUR 15.00 per night

Rollaway beds are available for EUR 30.00 per night

Breakfast costs between EUR 10 and EUR 20 for adults, and EUR 5 and EUR 10 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 40.00 per vehicle (one way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palace Suites Heritage Hotel, Split

  • Does Palace Suites Heritage Hotel offer free cancellation for a full refund?
    Yes, Palace Suites Heritage Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Palace Suites Heritage Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Palace Suites Heritage Hotel?
    Yes. Self parking costs EUR 15.00 per night. Parking spots may be limited.
  • Are pets allowed at Palace Suites Heritage Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Palace Suites Heritage Hotel?
    You can check in from 3:00 PM to 11:00 PM. Check-out time is 10:30 AM.
  • Are there restaurants at or near Palace Suites Heritage Hotel?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Palace Suites Heritage Hotel?
    Yes, an airport shuttle is available. The charge is EUR 40.00 per vehicle one way.

Recent reviews

Fabulous 8.6 From 197 reviews

Exceptional 10.0
Fantastic stay. Perfect location. Large and very exceptionally comfortable rooms. Breakfasts could have been a little better.
ca3 night family trip
Very Good 8.0
Amazing location, but a 3-3.5 star feel
The location of the hotel is unbeatable, right in the heart of Split and close to every attraction the city has the offer. However, my room definitely didn't feel like a 4 start hotel room. The room was impractical, being divided into a big hall with a sit down sofa not opening into another bed and a fridge. Not sure what was the purpose of that area other than to fill the space with something. next to it, a shower and bedroom with a closet that couldn't be open fully due to a desk situated next to it. The sofa, closet and desk felt very outdated and run down. The shower looked good other than a boiler tank clearly visible. Water pressure was fantastic! However, due to the fact the water pressure was insanely strong (best I've ever experienced) and boiler tank quite small, the hot water ran out quite quickly. I like taking long showers, and I was one person. I can't imagine what a couple would do in the same situation. Other than that, the toilet paper holder and shower head holder were loose, which enhanced the non-luxurious experience. Housekeeping was inconsistent. one day the room was set for 2 people (2 sets of towels), and then for 1 person, and then again 2 people. Breakfast was basic, but good. The surroundings can be very noisy, and even though the windows are double glazed, noise can still be heard from outside area. I was on the first floor and was quite annoyed. Overall, good hotel, friendly helpful staff. and for the rate I paid I can't complain.
Ron Aharon, il5 night trip
Exceptional 10.0
Fantastic
Everything about the hotel was fantastic, great location, very clean, comfortable, had a lift "the only hotel in the old town to have this" 2 mins from the Riva and the Palace. Breakfast was very nice. Really cant fault this hotel , the staff cannot do enough for you even walked my 85 year old mother to get a taxi. You are right in the middle of the square no transport allowed in this area. You have bars and restaurants right outside . You never hear any noise. Check out is 1030 am next time i would book the extra night as its a long day from 1030 am to 2130. You can change in the bathrooms at reception but no shower. Thats not a fault but just a lesson i learned .amazing hotel and city
Alan, gb3 night family trip
Exceptional 10.0
Excellent all round
Tom, gb1 night trip
Very Good 8.0
The stay was great
Tonci, ie1 night romance trip
Good 6.0
Great location, not friendly
Not welcoming, reception area closed at 5p so no help or service after that time, very hard to maneuver a stroller in
us2 night family trip
Very Good 8.0
Room was dark
Have stayed here before and loved it. But this time the room was very dark ( but you only sleep in it) and the bed uncomfortable. It is also very noisy but it is on a busy square so take ear plugs. I always do and dont hear anything. Friendly staff and central to everything.
Carole, gb4 night trip
Poor 2.0
awful, they had a fire. No contact was made to us to Make other arrangements.. now I am trying to collect funds.. with little help to in regards help
Julie, us1 night family trip
Exceptional 10.0
Loved it
Great location, great breakfast and very clean. Feels more like apartment, loved the top floor with bathroom upstairs. Also set up taxi service for me to and from airport. Only thing- bring lotion and shampoo and conditioner.
Amber, us5 night trip with friends
Very Good 8.0
Great location with great shower
Very comfortable, clean rooms with great shower and nice comfortable beds. The location is special as it is right in the heart of the old town in Split. We were on the top floor and it was very quiet, which was great.
Chris, za1 night family trip

Palace Suites Heritage Hotel, Split

Is the description of this hotel not correct? Tell us