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El Carmen Suites

Photo gallery for El Carmen Suites

Garden
Terrace/patio
Standard Double Room, 2 Double Beds | Down comforters, individually decorated, individually furnished
Standard Double Room, 2 Double Beds | Down comforters, individually decorated, individually furnished
Family Room, Multiple Beds | Down comforters, individually decorated, individually furnished

Overview of El Carmen Suites

El Carmen Suites

2.5 star property
Antigua Guatemala Colonial hotel with restaurant

7.6/10 Good

71 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • 24/7 front desk
The price is CA $62
Price available on 02/22/2023
Map
9a. Calle Poniente #17, Antigua Guatemala, Sacatepequez

Room options

About this area

What's nearby

  • Casa Santo Domingo Museum - 9 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 83 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Café de la Escalonia - 5 min walk
  • Taquería Doña Lupita - 5 min walk
  • Reilly's Irish Tavern - 5 min walk
  • Por qué no - 5 min walk
  • Caffé Mediterráneo - 6 min walk

About this property

El Carmen Suites

A great choice for a stay in Antigua Guatemala, El Carmen Suites features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 40 per person. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. Fellow travelers say good things about the helpful staff and central location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 20 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free offsite parking within 1640 ft from 8:00 AM to 9:30 PM

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Spa services

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Down comforter
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)

Renovations and closures

The property is closed between April 01 and December 31.

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 9 costs USD 10 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have elevators. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

El Carmen Suites Hotel Antigua Guatemala
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites
Carmen Suites Antigua Guatema
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Suites currently open?
The property is closed between April 01 and December 31.
How much does it cost to stay at El Carmen Suites?
As of 9 Feb 2023, prices found for a 1-night stay for 2 adults at El Carmen Suites on 22 Feb 2023 start from CA $62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does El Carmen Suites offer free cancellation for a full refund?
Yes, El Carmen Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at El Carmen Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at El Carmen Suites?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 20 lbs per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees. Litter boxes are available.
Is parking offered on site at El Carmen Suites?
Yes, there's free self parking.
Is airport shuttle service offered by El Carmen Suites?
Yes, an airport shuttle is available. The charge is USD 40 per person one-way.
What are the check-in and check-out times at El Carmen Suites?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at El Carmen Suites and nearby?
El Carmen Suites has spa services.
Are there restaurants at or near El Carmen Suites?
Yes, there's an onsite restaurant. Nearby restaurants include Café de la Escalonia (5-min walk), Taquería Doña Lupita (5-min walk), and Reilly's Irish Tavern (5-min walk).
What's the area around El Carmen Suites like?
El Carmen Suites is a short 2-minute walk from San Jose el Viejo Ruins and 7 minutes' walk from Central Park. Travelers recommend the hotel for its central location.

Reviews

7.6

Good

8.0/10

Cleanliness

8.3/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I will not stay there again. I had to leave a day early and I had to prepay. They disclosed that it was not refundable. I get that. But upon departure they charged me for two sheets they claimed were stained which they were not. They hadn't even tried to wash them. They did not have anyone who could speak English during this debacle. Fortunately my wife spoke Spanish but the entire conversation with her was even more difficult because they could not show her the stains they claimed existed. The incident completely soured the entire stay at the hotel.
Verified Expedia guest review

8/10 Very good

Nice property, location is excellent. Very friendly staff. Recommend this hotel to anyone.
Danny, 3-night trip
Verified Expedia guest review

6/10 Good

I would not stay here again.
Saira, 3-night family trip
Verified Expedia guest review

6/10 Good

I did not like the rooms. They were clean but without windows.
Orna, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gran servicio, personal y estancia. lo haré de nuevo !!
RAJAN, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Tranquil Hotel with a Nice Rooftop
It’s a nice property and the staff are all super nice and accommodating. Breakfasts on the rooftop were reasonably priced and super good with generous portions. Short walk to the city center as well.
Sumant, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Parking is a very difficult. No toilet paper in the bathroom People really nice
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel at a Great Price.
It was a great price in a good location. Walking distance to the square and shopping. The staff was super helpful and the breakfast was awesome.
Ronney, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review