El Carmen Suites

Photo gallery for El Carmen Suites

Primary image
Terrace/patio
Down comforters, individually decorated, individually furnished
Down comforters, individually decorated, individually furnished
Down comforters, individually decorated, individually furnished

Overview of El Carmen Suites

El Carmen Suites

2.5 star property
Antigua Guatemala Colonial hotel with restaurant

7.8/10 Good

54 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • 24/7 front desk
  • Spa
The price is CA $89
Price available on 07/16/2022
Map
9a. Calle Poniente #17, Antigua Guatemala, Sacatepequez
Main amenities
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Central Park - 1 min drive
  • Antigua Guatemala Cathedral - 4 min drive
  • Santa Catalina Arch - 5 min drive
  • Acatenango - 70 min drive
  • Universidad del San Carlos de Guatemala - 71 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 77 min drive
  • Airport shuttle (surcharge)

About this property

El Carmen Suites

A great choice for a stay in Antigua Guatemala, El Carmen Suites features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 40 per person. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. Fellow travelers say good things about the helpful staff and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 20 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite extended parking
  • Onsite parking includes off-street options
  • Free offsite parking within 1640 ft

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Taking the kids

  • Children stay free

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Spa services

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Down comforter
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 10 for adults and USD 7 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)

Renovations and closures

The property is closed between April 01 and December 31.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle for children between the ages of 1 and 11 costs USD 10 (one-way)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

El Carmen Suites Hotel Antigua Guatemala
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites
Carmen Suites Antigua Guatema
El Carmen Suites Hotel
El Carmen Suites Antigua Guatemala
El Carmen Suites Hotel Antigua Guatemala

Frequently asked questions

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

I did not like the rooms. They were clean but without windows.
Orna, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gran servicio, personal y estancia. lo haré de nuevo !!
RAJAN, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Tranquil Hotel with a Nice Rooftop
It’s a nice property and the staff are all super nice and accommodating. Breakfasts on the rooftop were reasonably priced and super good with generous portions. Short walk to the city center as well.
Sumant, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Parking is a very difficult. No toilet paper in the bathroom People really nice
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel at a Great Price.
It was a great price in a good location. Walking distance to the square and shopping. The staff was super helpful and the breakfast was awesome.
Ronney, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Good place clean and safe friendly staff
Bradley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Can’t wait to return
Great location! Comfortable and clean room! Fantastic barista at front desk.
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ross, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place to stay
Nice place to stay and very good breakfast is included on the rooftop, where you can watch Fuego Volcano do its thing. First night was very noisy, so we asked for a room off the street and it wasn't bad after that, except you can hear other guests in the central courtyard. Staff is very nice. Bed was comfortable.
2-night trip
Verified Expedia guest review