El Carmen Hotel

Photo gallery for El Carmen Hotel

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Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters

Overview of El Carmen Hotel

El Carmen Hotel

3.0 star property
3-star hotel in Antigua Guatemala with restaurant and bar/lounge

8.2/10 Very good

150 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
  • Bar
The price is CA $95
Price available on 07/04/2022
Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of Antigua Guatemala
  • Central Park - 1 min drive
  • Antigua Guatemala Cathedral - 1 min drive
  • Santa Catalina Arch - 1 min drive
  • Universidad del San Carlos de Guatemala - 32 min drive
  • Acatenango - 66 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 75 min drive
  • Airport shuttle (surcharge)

About this property

El Carmen Hotel

A great choice for a stay in Antigua Guatemala, El Carmen Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 40 per vehicle. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. A bar/lounge, a terrace, and a garden are other highlights. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (1 per room, up to 15 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free offsite parking within 984 ft

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Spa services

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance

Languages spoken

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs.

Fees & policies

Optional extras

  • Breakfast costs between USD 7 and USD 10 for adults, and USD 6 and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children costs USD 10 (one-way)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for lunch and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

7.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Craig, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was very friendly, beautiful hotel with an amazing view and very close to the park
MARIA, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Good Hotel, great location!
Good hotel. Great location and outstanding service. Breakfast is great, dinner with very limited menu. Rooms have low ventilation.
Marcos, 1-night family trip
Verified Hotels.com guest review

6/10 Good

I expected more for the money
Good breakfast. Good ubication Nosy rooms. I expected some better conditions of the hotel
ERACLITO, 2-night trip
Verified Hotels.com guest review

8/10 Very good

If you’re looking for a quaint, quiet, safe place to stay I recommend El Carmen. Not a lot of bells & whistles, but I felt safe staying here & they have quiet hours after 10pm. It’s in walking distance to Antigua’s Central Park/restaurants. The staff, despite the language barrier, really goes above and beyond to accommodate you. Rooftop restaurant with a beautiful view, but the WiFi was spotty my first night. 3.5/5
Jenise, 2-night trip
Verified Expedia guest review

8/10 Very good

Good location with parking, nice rooftop
Love hotel in a great location within walking distance to everything. Rooftop is lovely and solid breakfast options. Parking is offsite but close by and safe with 24 hour access.
Raymond, 3-night trip
Verified Hotels.com guest review

8/10 Very good

El mejor hotel de antigua en su rango de precio
El hotel es excelente para su rango, camas súper cómodas y sabanas espectaculares. La terraza de restaurante es muy linda y se nota que algunas habitaciones han sido remodeladas (los baños específicamente). Nuestra habitación tenía baño aún viejo pero en excelente condiciones. Podría mejorar el tema del agua caliente, se que usan calentadores solares pero pareciera que no son suficientes. El agua sale más tibia que caliente.
Mario, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Famili trip to Antigua
2 blooks from Antigua certer. Many restaurants and places to visit around the hotel. Breakfast is so good. People of this property are amazing service. 100% recommended. Hotel is old but clean and in good condition. View from the breaksfast is amazing. All family love it.
NELSON, 3-night family trip
Verified Hotels.com guest review