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The Empress Hotel

4.0 star property
Beachfront hotel with restaurant, near Douglas Beach

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Photo gallery for The Empress Hotel

View from room
Panoramic Penthouse, Sea View | Beach/ocean view
Aerial view
Reception
Front of property - evening/night
In the heart of Douglas, The Empress Hotel offers a warm welcome with a breakfast buffet and beachfront dining. Enjoy dry cleaning services, unwind in the garden or explore nearby Palace Casino and Gaiety Theatre. With free WiFi, luggage storage, helpful staff have made previous guests feel at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CA $206
CA $217 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Double or Twin Room, 1 Bedroom, Sea View

Executive Double or Twin Room, 1 Bedroom, Sea View

Executive Double or Twin Room, 1 Bedroom, Sea View

Highlights

Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • 28 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Sea View

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double or Twin Room, 1 Bedroom, Sea View

Highlights

Heating
LED TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Penthouse, Sea View

Panoramic Penthouse, Sea View | Game room

Panoramic Penthouse, Sea View

Highlights

Balcony
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • 49 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Sea View

Executive Suite, 1 Bedroom, Sea View

Executive Suite, 1 Bedroom, Sea View

Highlights

Separate sitting area
Heating
LED TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Single Bed | Property amenity

Classic Single Room, 1 Twin Bed

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Double Room, Sea View

Executive Double Room, Sea View

Executive Double Room, Sea View

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Heating
LED TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
On the beach

Best Western Palace Hotel & Casino

  • Pool
  • Spa
  • Parking available
  • Free WiFi
7.4 out of 10, Good, 861 reviews
The price is CA $122
CA $128 total
includes taxes & fees
Apr 29 - Apr 30
Best Western Palace Hotel & Casino
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About the area

Map
Central Promenade, Douglas, England, IM2 4RA

What's nearby

  • Douglas Beach - 1 min walk - 0.2 km
  • Palace Casino - 5 min walk - 0.5 km
  • Gaiety Theatre - 6 min walk - 0.6 km
  • Manx Museum - 13 min walk - 1.1 km
  • Tynwald - 15 min walk - 1.3 km

Getting around

  • Isle of Man (IOM) - 22 min drive
  • Douglas Ferry Station - 17 min walk

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬10 min walk
  • ‪The Woodbourne - ‬12 min walk
  • ‪Terrace Chippy & Diner - ‬12 min walk
  • ‪Victoria Grill - ‬15 min walk
  • ‪Sam Webbs - ‬7 min walk

About this property

The Empress Hotel

When visiting Douglas, The Empress Hotel is a great choice to consider. The piano bar is a great place to grab a drink, and guests looking for a bite to eat can check out The Brasserie Restaurant, which serves dinner and offers a beachfront location. Other highlights at this Victorian hotel include a snack bar/deli and a garden. Fellow travelers love the helpful staff and breakfast.

Languages

Bulgarian, English, Polish

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 164 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach
  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2497 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

The Brasserie Restaurant - This beachfront restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
The Piano Bar - This beachfront piano bar serves lunch and dinner. Open daily.

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for GBP 15.0 per night
  • Rollaway beds are available for GBP 15.0 per night

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Empress Hotel Douglas
Empress Douglas
The Empress Hotel Hotel
The Empress Hotel Douglas
The Empress Hotel Hotel Douglas

Frequently asked questions

Does The Empress Hotel offer free cancellation for a full refund?

Yes, The Empress Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Empress Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Empress Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Empress Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.

Is there an onsite casino at The Empress Hotel?

No, this hotel doesn't have a casino, but Palace Casino (5-min walk) is nearby.

What is there to do at The Empress Hotel and nearby?

The Empress Hotel has a garden.

Are there restaurants at or near The Empress Hotel?

Yes, The Brasserie Restaurant offers beachfront dining.

What's the area around The Empress Hotel like?

The Empress Hotel is on Douglas Beach, a short 5-minute walk from Palace Casino and 6 minutes' walk from Gaiety Theatre. The local area is walkable and popular for its beaches.

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Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Food
Location
View
Bar
Islands
Restaurant
Bathroom

What guests liked

  • Breakfast was consistently excellent, offering a good range of food and generous portions. (38 reviews)
  • The property's restaurants and dining options offered a good variety of meals with great portions, friendly service, and reasonable prices. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Darrell, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely

Lovely hotel. Really friendly staff and nice breakfast.
Niamh, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel

Pleasant hotel on Douglas sea front Parking across on the main road with an island parking disc
2-night trip
Verified Hotels.com guest review

6/10 Good

rebekah, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice stay at the empress, nice improvements after the recent renovation.
Mark, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Steven, 4-night business trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

8/10 Very good

Value for money
HENRY, 3-night trip
Verified Expedia guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

6/10 Good

3-night business trip
Verified Hotels.com guest review

6/10 Good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anthony, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

robert, 5-night trip
Verified Expedia guest review

6/10 Good

Dale, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very enjoyable stay

Lovely stay in the Penthouse - good space and amazing views. Hotel is a little tired in places but that is reflected in the price plus the main bar area and staff more than make up for it.
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Spot

Great spot, very cool location on the seafront. Lovely staff, great breakfast and clean, well equipped rooms
Niamh, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

George, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Stephen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice place. People are great
Gino, 2-night trip
Verified Expedia guest review

6/10 Good

Hotel is okay.

The stay was okay. The staff was nice. The hotel is pretty clean, just the rooms are a bit simple.
Everitt, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean and comfortable

I stay here when on the island for work as it’s a good location, good value and always clean. There’s also a comfortable bar and restaurant on site which I find great after a long day and breakfast is self serve and has good choice for a quick bite before heading out.
View from the front of the hotel looking out at the bay
Lloyd, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

The room was huge and gorgeous. The bathroom was very nice. But if I'd known my "ocean view" was blocked by scaffolding, I would have booked elsewhere. The bar and the restaurant were excellent, but the breakfast was cold. And between the vent in the bathroom being noisy and the fact that I could hear the bar music all night long from my room, it wasn't particularly quiet. All in all it was a good stay.
kathleen, 3-night family trip
Verified Expedia guest review