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Grand City Hotel, Hong Kong

3.5-star hotel within walking distance of University of Hong Kong

  • Free WiFi

Restrictions related to your trip

  • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Image gallery

  • Deluxe Seaview Room	 - Guest Room
  • Deluxe Seaview Room	 - Guest Room
  • Deluxe Hillview Twin Room - Bathroom Sink
  • Property Grounds
  • Deluxe Seaview Room	 - Guest Room
Deluxe Seaview Room - Guest Room. Image 1 of 35
1 / 35Deluxe Seaview Room - Guest Room
338 Queen’s Road West, Hong Kong, Hong Kong SAR
7.4.Good.
  • The whole building is the hotel itself, it has 32 floors , the rating is 3 1/2 stars. the…

    Dec. 11, 2019

  • Good location. Front desk people are not friendly at all.

    Dec. 9, 2019

See all 200 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Transportation options
Convenient
Dining options
Safe
Walkable
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 214 smoke-free guestrooms
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Concierge services

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Central & Western District
  • Victoria Harbour - 12 min walk
  • Hong Kong - Macau Ferry Terminal - 14 min walk
  • Soho - 17 min walk
  • Lan Kwai Fong - 23 min walk
  • University of Hong Kong - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior City View Room
  • Deluxe Hillview Twin Room
  • Deluxe Seaview Room
  • Seaview Suite

What’s around

Landmarks

  • In Central & Western District
  • Victoria Harbour - 12 min walk
  • Hong Kong - Macau Ferry Terminal - 14 min walk
  • Soho - 17 min walk
  • Lan Kwai Fong - 23 min walk
  • University of Hong Kong - 7 min walk
  • Man Mo Temple - 13 min walk
  • International Finance Centre - 24 min walk
  • The Peak Tram - 30 min walk
  • Hong Kong Park - 31 min walk
  • Pacific Place - 42 min walk

Getting around

  • Hong Kong International Airport (HKG) - 34 min drive
  • Hong Kong Sheung Wan Station - 16 min walk
  • Hong Kong Central Station - 26 min walk
  • Hong Kong Austin Station - 4 min drive
  • Hong Kong Station - 28 min walk
map
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338 Queen’s Road West, Hong Kong, Hong Kong SAR

At a glance

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in for this property is based on the third floor.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Elevator

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Small print

Also known as

  • Grand City Hotel Hong Kong
  • Grand City Hotel
  • Grand City Hong Kong
  • Grand City Hotel Hong Kong
  • Grand City Hotel Hotel Hong Kong

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand City Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Grand City Hotel.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Shaz Confections Bakery Cafe (3-min walk), Chau Kee (3-min walk), and BBQ (4-min walk).
7.4.Good.
  • 8.0.Very Good

    location, helpful staff, wheel accessible, comfortable bed

    c.r.jones, 2 night romance trip, Oct. 31, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Nice Hotel to stay on Hong Kong Island

    It's a nice Hotel in terms of the price and cleanliness. This hotel is located in the western district of the Hong Kong Island. It's a nice hotel to stay except the local environment but can't complain for it's better than the other hotels nearby. This hotel only provides breakfast and Lunch but no dinner. So dinner has to go out to other restaurant.

    Terence, 13 night romance trip, May 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice, basic hotel. Clean rooms, although small (okay for one person, very tight for two). Not very comfortable for doing work, but comfortable to sleep. Free drinking water, reliable WiFi. Close to public transit.

    Justina, 2 night trip, Mar. 29, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The only one thing I have issue with is the internet. From my own experience, when compared to my mobile data, it is slow. My mobile data allows me to view vid on YouTube very fluently. When I switched to the hotel's wifi, I get intermittent loading signal. When I connect my laptop in addition to my cell phone, the laptop can barely connect with what seems like eternity in loading time. Perfect stay for tourists who are out most of the day sight seeing and returning to a clean and comfortable room to rest. Not so much if a bit if work needs to be done over the internet. Another point about slow internet is video calls dropped shortly, say within 5 minutes.

    New, 1 night family trip, Mar. 27, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Needs major refurbishing. Rooms old and musty. Carpet needs good cleaning. Beds are hard as a rock. Can feel the bed springs maid and concierge were good

    5 night family trip, Mar. 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Near to MTR station. But not in the main tourist district. More of a downtown residential area. Rooms are average size for HK but small compared to North America. It had a mix of people, business, tourist and one or two families staying there. Quite a few mainland chinese with a fair number of european visitors. The front desk staff do best speaking Cantonese, Putonghua and English. Google translate can help with other languages.

    Ronald, 18 night trip, Feb. 14, 2019

    Verified Expedia guest review

  • 6.0.Good

    Room was small, closet can only fit two hangers. Great location, lots of restaurants near by. Close to metro station. Staffs are friendly.

    9 night romance trip, Nov. 19, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    The staff are the highlight here: Genuinely thoughtful and helpful, from restaurant, to cleaners, to front desk. I've stayed before. The hotel sits just near the entrance to Sai Ying Pun MRT in a central part of the city. As you'd expect in HK, rooms aren't huge, but smart +clean and higher ones have views of city, peak or sea. Decor and fittings are dated, but there's a bit of old world charm about the place. I'll be back.

    Anth, 3 night trip, Jan. 19, 2020

    Verified Expedia guest review

  • 2.0.Poor

    It really looks like a love hotel. Room is too dark and the bed is hard. Facilities are old. Not recommended at all.

    Samuel, 1 night romance trip, Jan. 17, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Subpar customer service. room didn't clear well. still had orange peel on the floor under the sink. The cups didn't change and use the same cups for the next customer. Also use towel to dry the cups. I can see the lip mark on the edge of the cup. I cancel my second booking because of these.

    3 night family trip, Dec. 12, 2019

    Verified Expedia guest review

See all 200 reviews