Guests
All properties in Hoi An, Quang Nam Province, Vietnam

Hoian Sincerity Hotel & Spa, Hoi An

4-star hotel in Hoi An City Centre with outdoor pool and restaurant

  • Free WiFi
From
$24 CAD

Image gallery

  • Hoian Sincerity Hotel & Spa, Hoi An
  • Hoian Sincerity Hotel & Spa, Hoi An
  • Pool
  • Outdoor Pool
  • Hoian Sincerity Hotel & Spa, Hoi An
Hoian Sincerity Hotel & Spa, Hoi An. Image 1 of 70
1 / 70Hoian Sincerity Hotel & Spa, Hoi An
No1 Le Dinh Tham, Hoi An, Quang Nam Province, Vietnam
9.2.Superb.
  • My wife and I booked for 28 days here in March, but were forced to leave early due to…

    Mar. 2, 2020

  • The staff treated us like royalty, they went above and beyond on all services. Highly…

    Feb. 1, 2020

See all 363 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Dining options
Transportation options
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 70 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate bedroom
  • Separate sitting area

What’s around

  • In Hoi An City Centre
  • Chuc Thanh Pagoda - 8 min walk
  • Phuoc Lam Pagoda - 14 min walk
  • Hoi An Ancient Town - 15 min walk
  • Hoi An Museum - 16 min walk
  • Tran Family Chapel - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, Balcony
  • Deluxe Room, Balcony, City View
  • Junior Room, Balcony, City View
  • Family Room, Balcony, Pool View
  • Connecting Rooms, Balcony
  • Suite, Balcony

Location

No1 Le Dinh Tham, Hoi An, Quang Nam Province, Vietnam
  • In Hoi An City Centre
  • Chuc Thanh Pagoda - 8 min walk
  • Phuoc Lam Pagoda - 14 min walk

What’s around

Landmarks

  • In Hoi An City Centre
  • Chuc Thanh Pagoda - 8 min walk
  • Phuoc Lam Pagoda - 14 min walk
  • Hoi An Ancient Town - 15 min walk
  • Hoi An Museum - 16 min walk
  • Tran Family Chapel - 17 min walk
  • Museum of History and Culture - 18 min walk
  • Riverside Hoi An - 19 min walk
  • Assembly Hall of the Fujian Chinese Congregation - 19 min walk
  • Duc An Old House - 19 min walk
  • Diep Dong Nguyen House - 20 min walk

Getting around

  • Da Nang Intl. Airport (DAD) - 26 min drive
  • Da Nang Station - 26 min drive
  • Free area shuttle
  • Airport pick-up service
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Bicycle rentals on site
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby

Languages Spoken

  • English
  • Korean
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • In-room computer
  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of VND 100000 for adults and VND 50000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle
  • Credit card charges are subject to an extra charge of 3 percent

Children and extra bedsPay at property

  • Rollaway beds are available for VND 345000.0 per night

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard and cash.

Also known as

  • Hoian Sincerity Hotel Hoi An
  • Hoian Sincerity Hotel
  • Hoian Sincerity Hoi An
  • Hoian Sincerity
  • Hoian Sincerity & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel
  • Hoian Sincerity Hotel & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel Hoi An

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hoian Sincerity Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hoian Sincerity Hotel & Spa.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Claypot (3-min walk), Yum Yum (4-min walk), and Four Plates (8-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.
  • Hoian Sincerity Hotel & Spa has an outdoor pool and a sauna, as well as a steam room and a garden.
9.2.Superb.
  • 6.0.Good

    The staff are all quite pleasant. But they are pushy and try to get you to spend more money than necessary. The hotel next door called anio is newer and nicer. They offer a shuttle service into the main town which is great but it is often full and you have to wait a while for another one. We ended using the anio shuttle many times. The hotel itself is old and a little dirty in places. The food is not the greatest. Overall it’s an ok hotel. The staff are all very pleasant though.

    Melanie, 5 night trip, Dec. 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I had a fantastic time and stay at Hoian Sincerity. The staff were super helpful if I had any questions. The location is super quiet and a short walk over to the Old Town.

    2 night trip, Nov. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    10/10 would recommend

    The hotel staff was absolutely amazing. My boyfriend and I booked trips to Ha Long Bay and Sapa through the hotel. Between each tour the hotel would provide us with a place to leave our luggage, showers and complimentary drinks, despite us not paying to stay the night. I would highly recommend this hotel to anyone.

    SOPHIE, 3 night romance trip, May 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    -Awesome hotel-spacious bright room with balcony -Location is a bit away from the city (which we don't mind as there's 5 mins shuttle buses to town that runs regularly throughout the day) -Lovely friendly staff, makes you feel like VIP -Breakfast was great -

    5 night romance trip, Apr. 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This hotel was very nice, clean, and a great deal for the room. Comfy beds, and had a nice pool. The only down side was it is a little far from the main tourist area, but they provided a free shuttle

    1 night romance trip, Apr. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a great experience. The staff were very friendly and helpful. The hotel was clean and amenities were great. The breakfast was also delicious. The only suggestion we have is that the shuttle to town could run more frequently and later.

    2 night trip with friends, Apr. 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We enjoyed taking the bicycles to the beach and around the neighbourhood. The shuttle in to the old town was really convenient. Breakfast buffet is impressive, a good start to your day. The staff are extremely friendly and helpful. Highly recommend this property.

    2 night romance trip, Mar. 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Would recommend!

    We wish we would have stayed longer. The hotel and staff were amazing. My fiancé was in love with the pool. I enjoyed talking to the girls at the reception and Ben was so nice! Would definitely recommend to friends and family.

    Caitlin, 2 night romance trip, Feb. 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely stay

    My family had a wonderful stay here. This is our second experience here and Hoi an Sincerity did not disappoint. Bicycles are free to use. Definitely take advantage of this =)

    2 night family trip, Jan. 22, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Would come back

    There was quite a bit of construction closeby so walking around the area was a challenge. Other than that everything was great.

    Peter, 1 night family trip, Jan. 8, 2019

    Verified Hotels.com guest review

See all 363 reviews