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All properties in Hoi An, Quang Nam (province), Vietnam
1 room, 2 adults

Hoian Sincerity Hotel & Spa, Hoi An

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's pool
  • Free WiFi
  • Separate bedroom
No1 Le Dinh Tham, Hoi An, Quang Nam Province, Vietnam

4-star hotel with outdoor pool, near Hoi An Ancient Town
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's pool
    • Free WiFi
    • Separate bedroom
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • My wife and I booked for 28 days here in March, but were forced to leave early due to…Mar. 31, 2020
  • The staff treated us like royalty, they went above and beyond on all services. Highly…Feb. 9, 2020

Hoian Sincerity Hotel & Spa, Hoi An

from $52 CAD
  • Superior Room, Balcony
  • Deluxe Room, Balcony, City View
  • Junior Room, Balcony, City View
  • Family Room, Balcony, Pool View
  • Connecting Rooms, Balcony
  • Suite, Balcony

What’s around Hoian Sincerity Hotel & Spa, Hoi An

Landmarks

  • In Hoi An City Centre
  • Hoi An Ancient Town - 15 min walk
  • Hoi An Night Market - 22 min walk
  • An Bang Beach - 42 min walk
  • Riverside Hoi An - 19 min walk
  • Chua Cau - 21 min walk
  • Hoi An Market - 21 min walk
  • Chuc Thanh Pagoda - 8 min walk

Getting around

  • Da Nang Intl. Airport (DAD) - 26 min drive
  • Da Nang Station - 26 min drive
  • Free area shuttle
  • Airport pick-up service
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • No parking

Offsite

  • Free area shuttle

  • Free beach shuttle

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Bicycle rentals on site
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
Languages Spoken
  • English
  • Korean
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hoian Sincerity Hotel & Spa, Hoi An’s small print

Also known as

  • Hoian Sincerity Hotel Hoi An
  • Hoian Sincerity Hotel
  • Hoian Sincerity Hoi An
  • Hoian Sincerity
  • Hoian Sincerity & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel
  • Hoian Sincerity Hotel & Spa Hoi An
  • Hoian Sincerity Hotel & Spa Hotel Hoi An

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Rollaway beds are available for VND 345000.0 per night

Cooked-to-order breakfast is offered for an extra charge of VND 100000 for adults and VND 50000 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hoian Sincerity Hotel & Spa, Hoi An

  • Does Hoian Sincerity Hotel & Spa offer free cancellation for a full refund?
    Yes, Hoian Sincerity Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hoian Sincerity Hotel & Spa?
    Sorry, there's no parking at Hoian Sincerity Hotel & Spa.
  • Is there a pool at Hoian Sincerity Hotel & Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hoian Sincerity Hotel & Spa?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hoian Sincerity Hotel & Spa?
    You can check in from 2:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hoian Sincerity Hotel & Spa?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hoian Sincerity Hotel & Spa?
    Yes, a shuttle from the airport to the hotel is available. The charge is VND 400000 per vehicle.

Recent reviews

Superb 9.2 From 695 reviews

Good 6.0
The staff are all quite pleasant. But they are pushy and try to get you to spend more money than necessary. The hotel next door called anio is newer and nicer. They offer a shuttle service into the main town which is great but it is often full and you have to wait a while for another one. We ended using the anio shuttle many times. The hotel itself is old and a little dirty in places. The food is not the greatest. Overall it’s an ok hotel. The staff are all very pleasant though.
Melanie, ca5 night trip
Exceptional 10.0
-Awesome hotel-spacious bright room with balcony -Location is a bit away from the city (which we don't mind as there's 5 mins shuttle buses to town that runs regularly throughout the day) -Lovely friendly staff, makes you feel like VIP -Breakfast was great -
ca5 night romance trip
Exceptional 10.0
10/10 would recommend
The hotel staff was absolutely amazing. My boyfriend and I booked trips to Ha Long Bay and Sapa through the hotel. Between each tour the hotel would provide us with a place to leave our luggage, showers and complimentary drinks, despite us not paying to stay the night. I would highly recommend this hotel to anyone.
SOPHIE, ca3 night romance trip
Exceptional 10.0
Would recommend!
We wish we would have stayed longer. The hotel and staff were amazing. My fiancé was in love with the pool. I enjoyed talking to the girls at the reception and Ben was so nice! Would definitely recommend to friends and family.
Caitlin, ca2 night romance trip
Exceptional 10.0
Lovely stay
My family had a wonderful stay here. This is our second experience here and Hoi an Sincerity did not disappoint. Bicycles are free to use. Definitely take advantage of this =)
ca2 night family trip
Very Good 8.0
Would come back
There was quite a bit of construction closeby so walking around the area was a challenge. Other than that everything was great.
Peter, ca1 night family trip
Exceptional 10.0
Absolutely stay here! Great place lovely staff!
The hotel was beautiful! The hotel staff are exceptionally kind, they go above and beyond to make you feel welcome and accommodate your needs. Rooms were big and comfortable, pool was lovely, would return.
Melissa, caRomance trip
Exceptional 10.0
loved this hotel ! Great staff , food location and service . We received a complimentary 1 hr massage and 1/2 hr facial which we didn’t expect This hotel was very affordable and exceeded our expectations
Peter, au5 night trip with friends
Exceptional 10.0
Great hotel in Hoi An
Great hotel in Hoi An. Close to old town. Room is spacious and the balcony is nice. Shuttle to beach and Old Town is a plus. Speak good English. Breakfast buffet is good. We stay here everytime we're in town. This is our choice of hotel in Hoi An.
Phuc, us3 night trip
Very Good 8.0
Great staff, but dark bathroom
I arrived late in the afternoon. The front desk staff very friendly. I asked for helps in getting tickets for the Hoi An Memories show which I cannot seem to get online, and lady Uyen made a call immediately and got the tickets. The stay was pleasant. The negative was the hotel tried to have a warm atmosphere in the room, so using dark colors and ceiling light. The room was dark, with minimal available lights. Really bad was the bathroom, with spot ceiling lights --- barely any light shine on the face for clean up and make up. I would like the bathroom to be extra bright and practical.
Roderick, us1 night trip

Hoian Sincerity Hotel & Spa, Hoi An

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