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Hotel Indigo Austin Downtown - University, an IHG Hotel

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Property amenity
Outdoor pool
Premium bedding, down comforters, pillowtop beds, desk
Standard Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, desk
Standard Room, 2 Queen Beds, Accessible (Communication Accessible) | Premium bedding, down comforters, pillowtop beds, desk

Overview of Hotel Indigo Austin Downtown - University, an IHG Hotel

Hotel Indigo Austin Downtown - University, an IHG Hotel

3.5-star property
3.5-star hotel with outdoor pool, near University of Texas at Austin

8.0/10 Very good

980 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
810 Red River St, Austin, TX, 78701

Room options

About this area

What's nearby

  • In Downtown Austin
  • Sixth Street - 3 min walk
  • Austin Convention Center - 7 min walk
  • University of Texas at Austin - 10 min walk
  • Texas State Capitol - 4 min drive
  • Lady Bird Lake - 5 min drive
  • South Congress Avenue - 5 min drive
  • Moody Theater - 6 min drive
  • Zilker Park - 14 min drive
  • Lake Austin - 14 min drive
  • The Domain - 17 min drive

Getting around

  • Austin-Bergstrom Intl. Airport (AUS) - 17 min drive
  • Austin Station - 8 min drive
  • Downtown Station - 8 min walk
  • Plaza Saltillo Station - 17 min walk

Restaurants

  • Emo's - 3 min walk
  • Koriente - 3 min walk
  • El Sol Y La Luna - 4 min walk
  • Casino El Camino - 4 min walk
  • Coyote Ugly - 5 min walk
Map

About this property

Hotel Indigo Austin Downtown - University, an IHG Hotel

When you stay at Hotel Indigo Austin Downtown - University, an IHG Hotel, you'll be within a 15-minute walk of Sixth Street and University of Texas at Austin. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a fitness center, and a terrace. The pool and helpful staff get good marks from fellow travelers. Public transportation is close by: Downtown Station is just 8 minutes by foot.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (up to 50 lbs per pet)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 20 for adults, and USD 5 and USD 20 for children (approximately)

Pets

  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Valet parking costs USD 40 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Indigo Austin Downtown University
Hotel Indigo University
Indigo Austin Downtown University
Hotel Indigo Austin Downtown University
Hotel Indigo Austin Downtown - University, an IHG Hotel Hotel
Hotel Indigo Austin Downtown - University, an IHG Hotel Austin

Frequently asked questions

Does Hotel Indigo Austin Downtown - University, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Austin Downtown - University, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Indigo Austin Downtown - University, an IHG Hotel?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at Hotel Indigo Austin Downtown - University, an IHG Hotel on 10 Feb 2023 start from CA $322, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Austin Downtown - University, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Indigo Austin Downtown - University, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Indigo Austin Downtown - University, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 75.00 per stay.
Is parking offered on site at Hotel Indigo Austin Downtown - University, an IHG Hotel?
Yes. Valet parking costs USD 40 per day.
What are the check-in and check-out times at Hotel Indigo Austin Downtown - University, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Indigo Austin Downtown - University, an IHG Hotel and nearby?
Hotel Indigo Austin Downtown - University, an IHG Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Hotel Indigo Austin Downtown - University, an IHG Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Emo's (3-min walk), Koriente (3-min walk), and El Sol Y La Luna (4-min walk).
What's the area around Hotel Indigo Austin Downtown - University, an IHG Hotel like?
Hotel Indigo Austin Downtown - University, an IHG Hotel is in Downtown Austin, a short 8-minute walk from Downtown Station and 10 minutes' walk from University of Texas at Austin. Travelers say this hotel is in a good location.

Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Fine place in convenient neighborhood but LOUD AC
Check-in was quick and easy, despite being earlier than usual (around 10:30 AM). Room was clean, comfortable, in good condition, and properly supplied with the usual stuff *plus earplugs*. The shower door was not quite vertical, but there wasn't much leakage, so okay. Had a great lunch at the famous Stubb's, just down the block from across the street. Then came breakfast, and also dinner. They're apparently in the midst of a big transition in the restaurant (Ladybird Kitchen + Bar), so there were some snafus, but nothing major, and all corrected pretty quickly. Just remember, it's Texas, so even the "small plates" are pretty big. ;-) Check-out was also quick and easy. Neighborhood is convenient for walking to downtown core and Capitol, trivial to 6th St, reasonable for waterfront. Immediate area seems a bit run-down though. On the downside, there is apparently some night music venue within easy earshot, hence the earplugs. Also, the HVAC fan is ridiculously loud. The first night, I used the earplugs, but that combo masked the alarm on my phone for several minutes. The second night, I put the fan on auto, and still used earplugs -- and when it came on, it woke me up. So I turned the HVAC off. Fine in a mild winter, maybe not so much in the height of summer.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Austin
Really helpful staff, lovley clean room I couldn't fault anything with the hotel and would 100% stay again. No fault of the hotel but the neighbourhood and surrounding streets are very dangerous at night
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniella, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Brittany, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel! Will stay here again!
This was a very clean and cool hotel! Updates/renovations have been made to this 6yr old property. We would definitely stay here again! Note: Valet parking is about the only way to go as the only self parking is around the block, not convenient.
Deana, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Don't forget it's the Music Capitol
Stayed overnight so we could see a great show across the street. After our show, in our room, we could very plainly hear another show down the street until 2am. If that's a problem for you, best stay away from downtown Austin completely.
Mary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bruce, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Carlos, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Good location but loud
Decent hotel with good location. but overpriced for the condition, did not get a chance to use the pool because of the limited hours. There were two music venues that were super loud until 2 AM at night
Greg, 3-night trip
Verified Hotels.com guest review

6/10 Good

Do NOT come here if you want food, server was overwhelmed with two tables, when help offered, he was beyond rude. Their ability to make food, serv food was horrible. I suspect lack of training, or in the wrong job. Front desk staff were great. I am not sure I would stay here if looking for a quiet room, unless facing the pool. After front desk staff, not much else to say. Oh, front door people were also friendly and helpful.
Robert, 3-night romance trip
Verified Expedia guest review