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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Urban Alley Hotel, Hanoi

3-star3 stars
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000, Vietnam

3-star hotel with restaurant, near Hoa Lo Prison Museum
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Value
Best value for money
Comfort
Very comfortable
Room
Great room
Vibe
Vibe is not too good

Urban Alley Hotel, Hanoi

from $19 CAD
  • Superior Double Room
  • Deluxe Double Room, City View
  • Family Room
  • Deluxe Triple Room, City View
  • Deluxe Twin Room, City View

What’s around Urban Alley Hotel, Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 12 min walk
  • Hoan Kiem Lake - 13 min walk
  • Hanoi Old City Gate - 17 min walk
  • Hanoi Opera House - 18 min walk
  • Ho Chi Minh Mausoleum - 21 min walk
  • Hoa Lo Prison Museum - 7 min walk
  • St. Joseph's Cathedral - 8 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Railway Station - 10 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Yen Vien Station - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is 11:30 AM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Urban Alley Hotel, Hanoi’s small print

Also known as

  • Urban Alley Hotel Hanoi
  • Urban Alley Hotel
  • Urban Alley Hanoi
  • Urban Alley Hotel Hotel
  • Urban Alley Hotel Hanoi
  • Urban Alley Hotel Hotel Hanoi

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 300000.0 per day

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Urban Alley Hotel, Hanoi

  • Does Urban Alley Hotel offer free cancellation for a full refund?
    Yes, Urban Alley Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Urban Alley Hotel?
    Sorry, there's no parking at Urban Alley Hotel.
  • Are pets allowed at Urban Alley Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Urban Alley Hotel?
    You can check in from 2 PM to noon. Check-out time is 11:30 AM.
  • Are there restaurants at or near Urban Alley Hotel?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Urban Alley Hotel?
    Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.

Recent reviews

Fabulous 8.6 From 163 reviews

Exceptional 10.0
Wonderful Hotel & Great Location - Would Recommend
I don’t understand the negative reviews left by others because the hotel is nice, clean and modern (it looks like it was recently renovated). It was nice to use elevator to get to our room. The room was large, clean and had all necessary amenities - the room was better than rooms offered by many 3-star or even 4-star hotels across North America and Europe. The washroom was clean and spacious. The hotel is located on a small, quiet street within the old quarter - walking distance from many restaurants, markets, and tourist attractions. It is also located about 15 min. walk (or short taxi ride) from the Airport Bus at Hanoi’s main railway station. The hotel’s staff spoke English and was very attentive, helpful and provided us with outstanding service throughout our entire stay. The freshly made plated breakfast included several different choices (both Asian and Western) - we tried few different dishes during our stay and everything was very delicious. The hotel offered us various tour choices - we compared the hotel’s tour prices with tour prices offered by few outside agencies and found out that the hotel’s pricing was very competitive. We will definitely stay in this hotel during our future visits to Hanoi. We would highly recommend this hotel to anyone!
ca3 night romance trip
Very Good 8.0
Good stay!
Needs a bit of improvement especially lighting, a bit dark. Washroom needs updating. Overall great for the price. Extremely friendly staff. Walking distance to Hoan Kiem Lake.
ca4 night romance trip
Very Good 8.0
Back Alley of Hanoi
Nice little place in Hanoi back alley. It’s a little tough to find. Staff are friendly. Room looked really pretty but there was some mouldy walls. The linens really need replacing.
Dale, ca3 night romance trip
Exceptional 10.0
Strongly Recommend
Urban Alley Hotel does a great job. The desk staff (Tomas) is extremely friendly and helpful. The other staff are superb as well, and the ladies in the kitchen make an incredible breakfast. Located close to most things in Hanoi. My girlfriend and I had a great time, and enjoyed both trips Tomas signed us up for (Halong Bay and Sapa).
Joshua, ca1 night romance trip
Exceptional 10.0
Great and Quiet Centrally-Located Hotel
This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.
Sarah K, my1 night trip
Exceptional 10.0
Very good place to stay at
Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!
Torbjörn, my8 night family trip
Fair 4.0
Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.
carl, us2 night family trip
Good 6.0
Room is big and lots of light thanks to nice windows! Location is good. Breakfast is fine. However the safe in the room is broken. The TV has poor sound and picture quality. The bathroom wall is going to deteriorate, paint falling off - all these things should be repaired or replaced
ie5 night family trip
Exceptional 10.0
Great staff and hotel
Amazing hotel and staff
Mathew, gb3 night trip
Exceptional 10.0
Can’t fault it
Can’t fault this hotel, staff are really friendly and the breakfast is cooked to order, the room is big, clean, the shower is great and the sit works.
Mathew, gb1 night trip

Urban Alley Hotel, Hanoi

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