Quebec City Jean Lesage Intl. Airport (YQB) - 86 min drive
Restaurants
Restaurant Max Poutine - 3 min drive
Restaurant la Pomme Verte - 3 min drive
SHAKER Cuisine & Mixologie - 4 min drive
Tim Hortons - 4 min drive
Tim Hortons - 3 min drive
Map
About this property
Motel Auberge Hélène
When visiting Victoriaville, Motel Auberge Hélène is a great choice to consider. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby snowmobiling.
Languages
English, French
Cleaning and safety practices
Social distancing
Social distancing measures in place
This information is provided by our partners.
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in time from 2:00 PM - 10:00 PM
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7 AM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
What to do
Snowmobiling nearby
Services
Front desk (limited hours)
Facilities
Picnic area
Terrace
Room amenities
Be entertained
27-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Hygiene & cleanliness
Social distancing measures are in place.
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Also known as
Auberge Hélène Motel Victoriaville
Auberge Hélène Motel
Auberge Hélène Victoriaville
Auberge Hélène
Motel Auberge Hélène Victoriaville
Motel Auberge Hélène Motel
Motel Auberge Hélène Victoriaville
Motel Auberge Hélène Motel Victoriaville
Frequently asked questions
Does Motel Auberge Hélène offer free cancellation for a full refund?
Yes, Motel Auberge Hélène does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Motel Auberge Hélène?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Motel Auberge Hélène?
Sorry, pets aren't allowed.
Is parking offered on site at Motel Auberge Hélène?
Yes, there's free self parking.
What are the check-in and check-out times at Motel Auberge Hélène?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 11 AM.
What is there to do at Motel Auberge Hélène and nearby?
Have fun with nearby winter activities like snowmobiling. Motel Auberge Hélène also has a picnic area.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.7/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
6/10 Good
14 Dec 2019
Internet (wifi) was slow as hell, had to go to McDonald's to send my reports
Jean-François
Jean-François, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2019
Clean, spacious room with high ceilings
Restaurants nearby
Verified traveller
1-night family trip
Verified Expedia guest review
2/10 Poor
21 Jul 2019
The outside property was poorly maintained, the door locked ( around 3:00 PM) inside not clean, staircase etc. So we cancelled on the spot and went down the road to the Comfort Inn....which was perfect in all aspects
K.G.
K.G., 1-night family trip
Verified Expedia guest review
8/10 Very good
13 Jul 2019
I asked for a room with AC this time , room was excellent, check in was much easier as the gentleman spoke English
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
13 Jul 2019
Check In was terrible, lady at the counter spoke NO English and I NO French ...... website stated room had AC, it did not and it was 30 degrees outside , room was hotter, remote had no batteries and it would have been a waste of time to go ask for some
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
29 Mar 2019
Le style est disons "vintage" mais rien à redire au niveau de la propreté, de la grandeur de la chambre et des équipements.
Albarteam
Albarteam, 1-night business trip
Verified Expedia guest review
6/10 Good
10 Oct 2018
Motel Auberge Helene
The room was very small and basic. If I had been looking for anything more than a bed and a shower, I would have been disappointed. Located out of town and not close to any restaurants
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Apr 2018
The room was clean and tidy. The bed was comfortable and the owner was friendly and was able to communicate with us in English which was helpful.. The only problem there was no room service provided between our two night stay so we did not have clean towels and our bed had not been made however I do not change my towels everyday at home either but I would have made the bed in the morning if I had known no one was coming in to do it.
Diane
Verified Hotels.com guest review
6/10 Good
4 Nov 2017
Correct pour une nuit - propre
It was OK for one night. Very clean.
Suzanne
Suzanne, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 Sept 2017
very poor accomodatios
This was my 2nd stay here, on way home from east coast trip. The 1st time was fine. That room had everything one would expect. This time though, total disappointment. My room was on ground floor just off the lobby. It was lacking in space, there was no desk or dresser, had a single straight back kitchen type chair, no air conditioning (only a floor standing fan). The room was noisy, facing onto the highway and the window was open when I arrived. Found later in the evening it would not close. Don't stay here without 1st checking the room!