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SUN & MOON, Urban Hotel, Phnom Penh

4-star hotel with spa, near National Museum of Cambodia

  • Free WiFi and free parking
From
$70 CAD

Image gallery

  • SUN & MOON, Urban Hotel, Phnom Penh
  • SUN & MOON, Urban Hotel, Phnom Penh
  • Rooftop Pool
  • Poolside Bar
  • SUN & MOON, Urban Hotel, Phnom Penh
SUN & MOON, Urban Hotel, Phnom Penh. Image 1 of 99
1 / 99SUN & MOON, Urban Hotel, Phnom Penh
8.6.Fabulous.
  • More of an Urban feel to the hotel - high rise style. Well done. Kind of W-like feel to…

    Jan. 1, 2020

  • Clean modern hotel with great pool and facilities in the heart of downtown Phnom Penh.

    Dec. 20, 2019

See all 292 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Transportation options
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 80 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Phnom Penh City Centre
  • National Museum of Cambodia - 9 min walk
  • Central Market - 10 min walk
  • Royal Palace - 18 min walk
  • Wat Phnom - 13 min walk
  • Independence Monument - 23 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe King Bed
  • Deluxe Twin Bed
  • Suite King Bed Without Balcony
  • Suite, 1 King Bed, Balcony

Location

  • In Phnom Penh City Centre
  • National Museum of Cambodia - 9 min walk
  • Central Market - 10 min walk

What’s around

Landmarks

  • In Phnom Penh City Centre
  • National Museum of Cambodia - 9 min walk
  • Central Market - 10 min walk
  • Royal Palace - 18 min walk
  • Wat Phnom - 13 min walk
  • Independence Monument - 23 min walk

Getting around

  • Phnom Penh Intl. Airport (PNH) - 30 min drive
  • Phnom Penh Railway Station - 17 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Barbecue grills
  • Water dispenser

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 2
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 3
  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

SALT N PEPPER, Gastropub - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

UNPLUG Bar - This lobby lounge serves breakfast, lunch, and dinner. Open daily.

Number 8 VIP Lounge - This bar serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Cloud 9 Sky Bar - Onsite rooftop bar. Open daily.

Small print

Also known as

  • SUN MOON Urban Hotel Phnom Penh
  • SUN MOON Urban Hotel
  • SUN MOON Urban Phnom Penh
  • SUN MOON Urban
  • SUN & MOON, Urban Hotel Phnom Penh
  • SUN & MOON, Urban Hotel Hotel Phnom Penh

Optional extras

Late check-in between 1:00 PM and midnight can be arranged for an extra charge (amount varies)

Rollaway beds are available for USD 30.00 per night

Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle (one way)

Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, SUN & MOON, Urban Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 2:00 PM. Check-out time is noon.
  • Yes, SALT N PEPPER, Gastropub offers international cuisine. Nearby restaurants include Au marché (3-min walk), 9mart 24/7 (3-min walk), and Olala Cafe (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 20.00 per vehicle one way.
  • No, this hotel doesn't have a casino, but NagaWorld Casino (9-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. SUN & MOON, Urban Hotel also has 3 bars and a 24-hour fitness center, as well as a sauna and a garden.
8.6.Fabulous.
  • 2.0.Poor

    So I’ll start off with what was good: Right beside the touristy area but not directly inside it so you aren’t bombarded by people walking, more quiet. Rooms are very fancy and beautiful looking, nice lobby. Here’s the bad: Food wasn’t very good Small menu Room cleaners stole money from my hotel room (only about 3 USD in Riel) Room cleaners never did a good job, barely clean the room, one time I spilled a little bit of coke and they just moped it around and left it sticky on the floor, never gives me bags for the clothes or form to have it cleaned. Front desk wouldn’t let me pay in full which I offered when checking in. They said pay half first. Midway into my stay, they asked me to pay extra 3 days. They kept changing how much they wanted me to pay. Front desk was very confused. After I paid, they attempted to give me some change but then just kept the change. Then they asked me to pay in advanced separately for the rest of the stay. They were unsure how much they wanted me to pay, and got confused about how much I paid before. I told them I would pay the next day so I went to my hotel room and received a call asking money and said I could pay tomorrow. Next day I got 1-2 calls requesting money. I then paid, lady kept making it confusing. Never been hounded for money from a hotel. Also the meal delivery did not give me change unless I asked for it would just keep the extra. didn’t want to clean old ordered food or drinks just leaving out rotting mango smoothies.

    Chris, 14 night trip, Oct. 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel no complaints what so ever

    Gina, 2 night family trip, Mar. 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    this property is located fight in the middle of where we wanted to be. it is clean, well maintained and the staff very attentive. the view from the rooftop pool / bar is spectacular, day and especially at night.

    4 night romance trip, Feb. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great attentive staff with excellent security. The hotel has a wonderful rooftop infinity pool and bar, the gym is well equipped and has a great view and the rooms are spacious and well equipped.

    5 night trip, Nov. 27, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel was great nice staff good food and very comfortable beds

    3 night romance trip, Nov. 18, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    I enjoyed this Hotel. Five minute walk to the river front. On a very lively street. :) Decent buffet breakfast. Restaurant had a nice selection of food for lunch and dinner. Western, Thai, and Cambodian dishes.

    3 night trip, May 21, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    The property is a very modern style. Very open to outside. Is very appropriate place to meet with friends or clients to have short meeting or relax. Exercise area and especially pool allows one to exercise. Menu very improved from last year, many selections.

    GT, 6 night business trip, Nov. 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly staff, clean facility. Dining offerings were superb. They have a new expanded menu that is fantastic. Exercise, pool, sauna are all first rate.

    Gary, 5 night business trip, Sep. 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel. Very friendly staff!

    Boutique hotel, with very nice staff. Due to virus concerns, had guard taking temperature of all guests upon arrival. Thought it was a smart touch.

    Alberto, 3 night trip, Mar. 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Sun and Moon Urban Hotel is in an ideal location for sightseeing on foot. Nearly all the major tourist attractions are easily accessible by walking. The rooms are of a very modern design, which was a pleasant surprise. Overall, I couldn’t fault the hotel and was very happy with my choice.

    Stephen, 3 night trip, Mar. 7, 2020

    Verified Wotif guest review

See all 292 reviews