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Grand Park Royal Cozumel - All Inclusive

Photo gallery for Grand Park Royal Cozumel - All Inclusive

Aerial view
On the beach, free beach cabanas, sun loungers, beach towels
On the beach, free beach cabanas, sun loungers, beach towels
On the beach, free beach cabanas, sun loungers, beach towels
3 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Park Royal Cozumel - All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Grand Park Royal Cozumel - All Inclusive

4.0 star property
All-inclusive Cozumel property with 3 outdoor pools, connected to a shopping center

7.6/10 Good

1,001 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $345
Price available on 12/05/2022
Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600

Room options

About this area

What's nearby

  • On the beach
  • Paradise Beach - 12 min drive
  • Mr. Sancho's Beach Club - 11 min drive
  • Ferry to Cozumel - 242 min drive
  • Xplor Theme Park - 247 min drive
  • Xcaret Eco Theme Park - 251 min drive
  • Playa del Carmen Main Beach - 268 min drive
  • Playacar Golf Club - 256 min drive
  • Quinta Avenida - 254 min drive
  • Playa del Carmen Maritime Terminal - 254 min drive
  • Mamitas Beach - 255 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • Starbucks - 3 min drive
  • Colores y Sabores - 4 min drive
  • Jeanie’s - 4 min drive
  • Kondesa Resturante - 4 min drive
  • Chardonnay - 4 min drive

About this property

Grand Park Royal Cozumel - All Inclusive

At Grand Park Royal Cozumel - All Inclusive, you can spend time at the beach enjoying free cabanas, beach massages, and yoga, plus you'll have access to onsite beach volleyball. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in massages and facials. La Veranda /Ultra Casual, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale property include 2 beach bars, a free kid's club, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 342 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Beach yoga
  • Beach volleyball

Working away

  • Business center
  • 3 meeting rooms
  • Conference center (3206 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Spa services
  • 2 spa tubs
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Dining

La Veranda /Ultra Casual - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Caribeno / Casual - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open daily.
El Italiano / Casual - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
El Mexicano / Casual - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cafe Sole, Coffee House - Onsite coffee shop. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 1.5 per night
In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for an extra charge
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses wind energy.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Park Royal Cozumel - All Inclusive offer free cancellation for a full refund?
Yes, Grand Park Royal Cozumel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Park Royal Cozumel - All Inclusive?
As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at Grand Park Royal Cozumel - All Inclusive on 5 Dec 2022 start from CA $345, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Park Royal Cozumel - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Park Royal Cozumel - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Grand Park Royal Cozumel - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Park Royal Cozumel - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Grand Park Royal Cozumel - All Inclusive?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Grand Park Royal Cozumel - All Inclusive and nearby?
Have fun with onsite activities like volleyball and beach yoga. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in one of the 2 spa tubs and an invigorating swim in one of the 3 outdoor swimming pools. Grand Park Royal Cozumel - All Inclusive also has 2 poolside bars, 2 beach bars, and a steam room, as well as spa services and a garden.
Are there restaurants at or near Grand Park Royal Cozumel - All Inclusive?
Yes, there are 4 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include Starbucks (2.1 mi), Colores y Sabores (2.3 mi), and Chardonnay (2.3 mi).
Does Grand Park Royal Cozumel - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Park Royal Cozumel - All Inclusive like?
Grand Park Royal Cozumel - All Inclusive is located on the waterfront, a short 15-minute walk from Stingray Beach and 19 minutes' walk from Discover Mexico Cozumel Park. Travelers say this property is in a good location.

Overall score and ratings

7.6

Good

8.7/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

For an ok time with family, stay here
The resort is ok for families. Food could have been better. The staff's hospitality made up for everything that this resort lacked.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great resort, spent 10 days here and it was fabulous. Many thanks to Jorge B for helping me with reservations for dinner! I will be back!
Sherry, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

The attention at the front desk can be greatly improved, at both check-in and check-out
Hector, 4-night family trip
Verified Travelocity guest review

8/10 Very good

I,ve stayed at this hotel numerous times. the staff is excellent. They're still trying to recover from the Covid, and still requiring masks in the dining rooms. Always excellent housekeeping staff. Close to the pier and shopping although inflation has hit the island just as it has in the U.S.
Roy T, 5-night trip
Verified Expedia guest review

8/10 Very good

We loved the pool and the snorkeling from small beach location was really good ac worked good the workers were great. The price was good but the food was terrible . You had to wait in line to get reservations for the restaurants!!!! Which was very inconvenient and not something I wanted to do on vacation!!!! So we didn’t and we went to dinner buffet , which had very little to choice and was not good at all! We went to town for dinner after that every night ,which was good! But we shouldn’t have to pay for dinner out from resort when we paid for all inclusive!!! Probably won’t be back for that only reason unless price is to good and makes up for leaving resort every night for dinner
Sandra, 8-night romance trip
Verified Expedia guest review

8/10 Very good

Daisy, 6-night trip
Verified Expedia guest review

4/10 Fair

Joshua, 7-night trip
Verified Expedia guest review

4/10 Fair

The food at the buffet was good. And the drinks were excellent. However my biggest disappointment was in the fact that i asked the staff several times to turn on the jacuzzi. They always said the same thing, “ok no problem” and nothig ever changed, they basically lied to my face. The jacuzzi in my opinion was kept cold on purpose. The second thing was the bed was hard as a rock. I woke up with back ache every morning and wanted to soak in the jacuzzi which was again,, ice cold. Every morning for 7 days iasked and every morning they would say the same and every morning they didnt do it.
Gabriel, 6-night family trip
Verified Expedia guest review

8/10 Very good

The eating options were awful. We hadn’t done an all inclusive and it was not satisfactory with options for dining. A lottery or tickets for one meal outside of buffet would’ve been great option, we waited in line for a chance at a different restaurant for dinner. But wasn’t successful. A few of the mixed drinks were unacceptable, tasting like cough syrup or lighter fluid. We did not get moneys worth at bar as not big drinkers. We did order room service and that wasn’t satisfactory either, cold food and not as described on menu. The pools and snorkeling were great. Most of the staff were amazing. The room smelled of mildew and the shower knob was broken.
Laura, 5-night family trip
Verified Orbitz guest review

6/10 Good

Absolutely beautiful and great location, but...I will not be returning to this resort. Staff is a hit or miss- very friendly or very rude. The food is horrible at the buffet and while its better at one of the restaurants, good luck getting reservations. The rooms were fine, BUT: the AC is broken/cant be controlled in your room. We were freezing! Coffee maker was broken in my room and I told the front staff every single day...and it never got replaced. Bathroom ceiling leaks constantly and shower door doesnt close resulting in a wet and slippery mess. House keeping is hit or miss- either bangong on your door at 830am or 9pm at night. Never any beach towels available. Everything seems to close so early. By time you got inside the buffet for breakfast- they were closing. Get in the pool at 6pm- poolside bar closing. Beach is beautiful, but too many big rocks at this particular spot. I realize thats not the resorts fault, but if you're thinking youll spend all your time in the beach area- think again.
Christina, 6-night family trip
Verified Expedia guest review