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Los Amigos Tulum

Photo gallery for Los Amigos Tulum

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Flat-screen TV, MP3 dock

Overview of Los Amigos Tulum

Los Amigos Tulum

3.5 star property
3.5-star beach aparthotel in La Veleta with outdoor pool

8.2/10 Very good

83 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
The price is CA $76
Price available on 03/06/2023
Map
Calle 14 Sur, Lote 16, Tulum, QROO, 77780

Room options

About this area

What's nearby

  • In La Veleta
  • Tulum National Park - 10 min drive
  • Gran Cenote - 18 min drive
  • Playa Paraiso - 18 min drive
  • Tulum Mayan Ruins - 23 min drive
  • Tulum Beach - 10 min drive
  • Sian Ka'an Biosphere Reserve - 29 min drive
  • Xel-Há Park - 25 min drive
  • Dos Ojos Cenote - 121 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Curry by Po Thai - 5 min walk
  • Manglar - 9 min walk
  • Los Aguachiles Tulum - 11 min walk
  • Hunab Ku - 12 min walk
  • La Barracuda - 16 min walk

About this property

Los Amigos Tulum

Los Amigos Tulum features an airport shuttle and puts you 3.1 mi (4.9 km) from Tulum Beach and 4.8 mi (7.7 km) from Tulum Mayan Ruins. Guests can indulge in deep-tissue massages, body wraps, or facials, then take a dip in the outdoor pool. Apartments feature conveniences like kitchenettes, along with balconies or patios and MP3 docks. Fellow travelers love the comfortable beds and helpful staff.

Languages

English, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Deep-tissue massages
  • Facials
  • Swedish massages
  • Body scrubs
  • Hot stone massages
  • Body wraps
  • Body treatments
  • Sports massage
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Free crib/infant bed

Kitchenette

  • Refrigerator (full size)
  • Stovetop
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV with cable service
  • MP3 docking station

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business center
  • 4 meeting rooms
  • Coworking space
  • Conference space (500 square feet)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Front desk (limited hours)

Things to do

  • Fitness center
  • Fitness facilities nearby (free access)
  • Yoga classes on site
  • Ecotours nearby
  • Rock climbing nearby

General

  • 15 rooms
  • 3 floors
  • 2 buildings
  • Built in 2014

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Social distancing measures are in place.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property does not have elevators. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>
Guests must contact this hotel in advance to reserve a day bed.

Also known as

Los Amigos Tulum Condo
Los Amigos Tulum
Los Amigos Tulum Hotel
Los Amigos Tulum Aparthotel
Los Amigos Tulum Tulum
Los Amigos Tulum Aparthotel
Los Amigos Tulum Aparthotel Tulum

Frequently asked questions

Does Los Amigos Tulum offer free cancellation for a full refund?
Yes, Los Amigos Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Los Amigos Tulum?
As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at Los Amigos Tulum on 6 Mar 2023 start from CA $76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Los Amigos Tulum?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Los Amigos Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Los Amigos Tulum?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Los Amigos Tulum?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Los Amigos Tulum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Los Amigos Tulum?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Los Amigos Tulum and nearby?
Have fun during the warmer months with activities nearby such as rock climbing. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a sauna and a steam room. Los Amigos Tulum also has a picnic area and a garden.
Are there restaurants at or near Los Amigos Tulum?
Yes. Nearby restaurants include Curry by Po Thai (5-min walk), Manglar (9-min walk), and Los Aguachiles Tulum (11-min walk).
Does Los Amigos Tulum have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and cookware.
Does Los Amigos Tulum have any outdoor private spaces?
Yes, each apartment features a balcony or patio.

Reviews

8.2

Very good

9.1/10

Cleanliness

9.2/10

Staff & service

7.9/10

Amenities

8.9/10

Property conditions & facilities

Reviews

10/10 Exceptional

We absolutely loved our stay, such a beautiful place and so well situated to amenities, restaurants and town. Would absolutely stay here again
erin, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Loved our stay here! They had a gym and spa that was available to us, the rooftop pool was awesome, and the area was perfect. Our room had a retractable skylight, a small kitchen and they stocked our fridge with water. We were so happy with our stay. The only negative was the pillows were really hard and uncomfy, but besides that I have nothing but good things to say, it was clean, a big beautiful window for a wall with sliding doors. It’s a great hotel!
Bianca, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful condos in the middle of no where
Enjoyed the deluxe suite with kitchenette , it’s was basically a 1bd apt. I love that Los Amigos rooms are well equipped from kitchen utensils , cleaning products, applicances and tools to cook a meal , little details that most hotels in Playa /Tulum forget. WiFi was great and balcony had great view of jungle. Only thing I didn’t like was the location, extremely hard to find at night , street is bumpy dirt road. Receptionist was nice & polite but seems to be the other person available to answer questions from 9am-8pm. After that you fend for yourself, no security guard. However , I would book this suite for longer stays , not just a night visit. 4 out of 5 stars
Brianah, 1-night trip
Verified Hotels.com guest review

2/10 Poor

If you book a room with Los Amigos, The day before your flight they will email you saying you have been selected for a free upgrade. They send you a different address to their other location, once you get there the concierge will greet you and show you to your room, except this room is much smaller than the room your probably booked online. If you ask why they moved you hotels for a “free upgrade” without your permission they won’t give you a straight answer.. they just try to talk your ear off about the spa and tell you how great it is. They might even give you “free spa time” that you can’t even use because the front desk ladies at the spa will lie you and say they are full… When I asked the concierge to please move us to a room that was the same size as the one I booked online she lied to me and said they are all “studio sized rooms” which I found out from another resident that was a lie… when I confronted her about what she told me she said, oh those rooms are for people who live here… the hotel room we had was very nice, if you’re okay with a rock hard bed, a lot of rules, taking cold showers and listening to your upstairs neighbors stomp around on the hollow floor above the whole time you stay here. I will say that the property is very nice and very clean. But I would recommend staying somewhere else to avoid the headache on your vacation because they’re are thousands of other beautiful resorts at and around tulum that you could stay at for the same price or cheaper.
nicholas, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eric, 5-night trip
Verified Expedia guest review

8/10 Very good

Los Amigos Tulum
Los Amigos Tulum is very comfortable. It is quite new and therefore well adorned and maintained - it is also a studio if that's what you are into. Very clean and incredibly friendly staff. The only downside is the location - it's really far from the beach and a good 20min walk to downtown Tulum.
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This was a very comfortable place to stay and great location for exploring the area. Main highway is two blocks away, beach and ruins are about 15 minutes. Lots of cafes and restaurants within walking distance. The apartment was spacious and comfortable with parking on the street.
Marcia, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I absolutly love staying with Los Amigos! All the staff are super friendly and accommodating. Always a smile on their faces😃 rooms are cleaned daily and everything is very clean and modern. The rooftop pools are perfect for watching the sun melt away from Mayan sky. Special thank you to Valaria for being such a beautiful human and for helping me with anything I needed. Nothing was ever a problem.
Michelle, 4-night trip
Verified Expedia guest review

2/10 Poor

Not a good experience
It’s the bare minimum. Nothing but dirt/trash and start dogs around It’s not a hotel . You will have to drive from the location on the map to another property . I think they are trying to trick hotels.com If you have an issue , no one will respond The pool was refreshing. The cleanliness and decor , terrible The Greeter is nice enough . Check in wasn’t too easy. $200 deposit for a 45 room , one night
JENNEL, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We really enjoyed our stay here! Rooms where spacious and having a kitchen was great for cooking when we didn’t want to go out. Bed was super comfy and pillows where good. The rooftop pool was really lovely and always clean. Communications were print and alway super helpful. I felt safe here as there are cameras outside and around the property. The safe in the room was useful too. Thank you
Michelle Claire, 2-night trip with friends
Verified Expedia guest review