Guests
All properties in Marrakech, Marrakech, Marrakech-Safi, Morocco

Palais Khum, Marrakech

Romantic hotel in Medina with indoor pool and restaurant

  • Free WiFi
From
$137 CAD

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  • View from Hotel
  • View from Hotel
  • Indoor Pool
  • Indoor Pool
  • View from Hotel
View from Hotel. Image 1 of 85
1 / 85View from Hotel
2, Derb El Hammaria, Dar El Bacha, Marrakech, 40000, Morocco
9.2.Superb.
  • Attention to detail, great taste, Henry helpful concierge and owner that went out of…

    Mar. 20, 2019

  • A small little palace of ur own with a lovely terrace and a indoor pool

    Feb. 27, 2020

See all 50 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours

Guests rated location

Shopping
Walkable
Convenient
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 10 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Spa services

What’s around

  • In Medina
  • Dar el Bacha Palace - 2 min walk
  • Souk Cherifia - 3 min walk
  • Le Jardin Secret - 4 min walk
  • Mouassine Fountain - 5 min walk
  • Almoravid Koubba - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double or Twin Room
  • Junior Suite
  • Luxury Suite
  • Royal Suite
  • Luxury Single Room

What’s around

Landmarks

  • In Medina
  • Dar el Bacha Palace - 2 min walk
  • Souk Cherifia - 3 min walk
  • Le Jardin Secret - 4 min walk
  • Mouassine Fountain - 5 min walk
  • Almoravid Koubba - 6 min walk
  • Ben Youssef Mosque - 6 min walk
  • Mouassine Mosque - 6 min walk
  • Shrob ou Shouf Fountain - 6 min walk
  • Criee Berbere - 6 min walk
  • Souk Zrabi - 6 min walk

Getting around

  • Menara Airport (RAK) - 17 min drive
  • Marrakech Central Station - 4 min drive
  • Airport shuttle (surcharge)
map
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2, Derb El Hammaria, Dar El Bacha, Marrakech, 40000, Morocco

At a glance

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free offsite parking nearby
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Spa services on site

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library

Languages Spoken

  • Arabic
  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Onsite venue - This restaurant specializes in Moroccan cuisine and serves lunch and dinner.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.0 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Children and extra bedsPay at property

  • Rollaway beds are available for EUR 50.0 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

This property accepts Visa, Mastercard, American Express, JCB International and cash.

Also known as

  • Palais Khum Hotel Marrakech
  • Palais Khum Hotel Marrakech
  • Palais Khum Hotel
  • Palais Khum Marrakech
  • Palais Khum
  • Palais Khum Hotel
  • Palais Khum Marrakech

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Palais Khum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant that offers Moroccan cuisine. Nearby restaurants include Dar Moha (3-min walk), Café Arabe (4-min walk), and Henna Cafe (4-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
  • Palais Khum has an indoor pool and a Turkish bath, as well as spa services and a garden.
9.2.Superb.
  • 10.0.Exceptional

    Exactly the experience we wanted, this Riad delivered on every level. From the moment we stepped off the plane we knew we were in great hands. The taxi was waiting and one of team met us to direct us to our accommodation. We had a suite, our room was big, clean and just perfect. I cannot exaggerate the level of care and attention we received. We also used the Hammam in the Riad

    kevin, 3 night trip with friends, Feb. 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great customer service. Fantastic location. I really enjoyed my stay at Palais Khum!

    4 night trip, Feb. 12, 2020

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Oasis in the Médina

    What a wonderful hotel! The service was amazing. From the moment we arrived in the airport (they had a driver meet us there and take us to the hotel for 15usd) we felt very well taken care of. When we arrived at the hotel the staff had us sit and relax in their beautiful atrium with some tea and cookies while they brought our luggage to the room. During this time they give us a brief overview of the city; where to go/not go, eat/not to eat. Our room was the Berber junior suite, which was so beautiful and quiet. The bed was firm but comfortable and the shower was beautiful. The terrace is great for a sunbath or to find a nice spot to read. This hotel does serve alcohol so you can have a nice refreshing drink on the terrace as well. Be aware of the cats that roam the roofs. They walk around like the own the place and can be loud at night, however it seems like a norm in the city so I cannot penalties Klum for that. The only negative I can think of is that the condition of some of the amenities were well used. For example the pool was missing quite a few tiles and the terrace chairs were quite old to the point of being unsafe. All in all I will be back without a moment a hesitation.

    3 night trip, Feb. 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Stylish and well maintained property located in medina

    3 night family trip, Jan. 11, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Beauty and chill

    Amazingly beautiful riad, the interiors are super and all the small details are well thought out. It’s a real food for the soul. Location is also great! Rooftop terrace is like a little oasis.

    Zoltan, 3 night trip, Jan. 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect Spot in Marrakech

    Just spent a fabulous Christmas week at Palais Khum with our adult son. Beautiful rooms, very comfortable beds, wonderful included breakfast and amazingly helpful staff! The location in the old part of the city, the Médina, is the best way to see Marrakech but Palais Khum is close enough to a real street when you want to escape the crazy souks! A perfect location. Highly recommended.

    Ruth, 8 night family trip, Dec. 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Phenomenal Place to Stay in Marrakech!!

    Palais Kuhm is the perfect place to stay when in Marrakech. The staff was phenomenal in both making you immediately feel welcome as well as help with setting up tours or spa treatments. The room was clean and comfortable. And so quiet from the hustle and bustle of the Medina. I would definitely stay here again on future trips to Marrakech

    Derek, 5 night trip, Nov. 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Lovely Palais Khum

    Palais Khum is a lovely Riad tucked away in a side alley, near the Dar el Bacha. The staff were all exceptionally friendly and helpful. The only negative would be that the room was dimly lit and could have had brighter lighting. Other than that, good food, great location and great hospitality from an efficient staff. The owner was also incredibly helpful with advise on restaurants and bookings, as were Yassin and Annas and others at reception.

    Indira, 4 night trip, Oct. 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This Riad is well kept. The staff are very helpful and attentive. The decor and design of the facility are beautiful. Everything looks much better in person. The online photos don’t do this place justice.

    4 night romance trip, May 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great staff and service. Enjoyed the included breakfast everyday. Would definitely stay there again.

    Robert, 4 night family trip, May 12, 2019

    Verified Expedia guest review

See all 50 reviews