BATIQA Hotel Palembang

Photo gallery for BATIQA Hotel Palembang

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In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Overview of BATIQA Hotel Palembang

BATIQA Hotel Palembang

3.5 star property
3.5-star Palembang hotel with restaurant

7.6/10 Good

21 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
  • Restaurant
Map
Jl. Kapten A Rivai No. 219, Palembang, South Sumatra, 30129
Main amenities
  • Daily housekeeping
  • Restaurant
  • Fitness center
  • 24-hour room service
  • Massage/treatment rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
For families
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 12 min drive
  • Airport shuttle (surcharge)

About this property

BATIQA Hotel Palembang

A great choice for a stay in Palembang, BATIQA Hotel Palembang features an airport shuttle. Guests can indulge in massages and enjoy international cuisine at Fresqa, which is open for breakfast, lunch, and dinner. Other features include a fitness center, a terrace, and a garden.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Fresqa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

BATIQA Hotel Palembang
BATIQA Palembang
BATIQA Hotel Palembang Hotel
BATIQA Hotel Palembang Palembang
BATIQA Hotel Palembang Hotel Palembang

Frequently asked questions

Overall score and ratings

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

10-night trip
Verified Hotels.com guest review

6/10 Good

Not value for money
I was alone and they cannot even give me a double room. So sad
Jackie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel staff were wonderful and helpful. They were effericent in rectifying issues. Only setback is the buffet breakfast that could add more variety.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel so stay
Wifi is a bit slow in the room.
QIHANG, 2-night trip
Verified Hotels.com guest review

4/10 Fair

One of the most horrible hotels I have ever stayed. I first checked in with a key access card that didn't work, the staff was kind enough to accompany to my room to ensure I can have access, but 2nd card didnt worked either. I was given entry using the staff master card and was told my key card will be sent to my room shortly. To cut long story short, the room card was only delivered to me in two hours later after two phone calls. Cleanliness: The room had stains on the comforter, which I called reception for a change, of which which was only done after 2 calls in almost 2 hours later. Noise: I was given a room facing the main road, totally could not sleep at all as insulation was bad, requested for change of room at 1.30am of which was accommodated. In the new room, there was a patch of soap liquid not cleared up by the window, I only come to realise that it was soap instead of some sticky liquid when i washed off the sticky liquid in the bathroom where all the bubbles appear,
Paul, 1-night trip
Verified Expedia guest review

8/10 Very good

stay low
don't stay at the top floor... their compressor sounds terrible... 10th floor under will be awesome...
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hospitality
Very warm and friendly staff
Amal, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Hotel are good
Verified Hotels.com guest review

8/10 Very good

convenient and clean
The hotel staff was very friendly and helpful. will definitely return to stay their and will recommend others.
Verified Hotels.com guest review