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All properties in Ballena, Puntarenas Province, Costa Rica

Hotel Diuwak, Ballena

3-star hotel in Ballena with outdoor pool and restaurant

  • Free continental breakfast, free WiFi in lobby, and free parking
From
$73 CAD

Image gallery

  • Garden
  • Garden
  • Pool
  • Pool
  • Garden
Garden. Image 1 of 103
1 / 103Garden
7.6.Good.
  • Great location within a 2 minute walk from the ocean. Very well kept 24 hour swimming…

    Aug. 1, 2020

  • The lady who checked us in was jovial and made the process hassle free. She escorted us…

    Feb. 29, 2020

See all 68 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 36 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Airport shuttle

For families

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Playa Dominical - 3 min walk
  • Playa Barú - 5 min walk
  • Playa Dominicalito - 1.9 mi / 3.1 km
  • PlayaGuápil - 2.7 mi / 4.3 km
  • Playa Hatillo - 4.3 mi / 6.9 km
  • Alturas Wildlife Sanctuary - 5 mi / 8.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room
  • Standard Room
  • Junior Suite
  • Family Bungalow
  • Suite

Location

  • Playa Dominical - 3 min walk
  • Playa Barú - 5 min walk
  • Playa Dominicalito - 1.9 mi / 3.1 km

What’s around

Landmarks

  • Playa Dominical - 3 min walk
  • Playa Barú - 5 min walk
  • Playa Dominicalito - 1.9 mi / 3.1 km
  • PlayaGuápil - 2.7 mi / 4.3 km
  • Playa Hatillo - 4.3 mi / 6.9 km
  • Alturas Wildlife Sanctuary - 5 mi / 8.1 km
  • Linda Beach - 6.1 mi / 9.8 km
  • Nauyaca Waterfalls - 6.3 mi / 10.2 km
  • Playa Hermosa - 7.8 mi / 12.6 km
  • Matapalo Beach - 8.6 mi / 13.8 km
  • Uvita Beach - 13.1 mi / 21 km

Getting around

  • Quepos (XQP) - 29 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 36 rooms

Arriving/leaving

  • Check-in time 2 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities

Facilities

  • Elevator
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • TV
  • Cable TV channels

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tu Lu - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hotel Diuwak Dominical
  • Ballena Hotel Diuwak Hotel
  • Diuwak
  • Hotel Hotel Diuwak
  • Hotel Diuwak Hotel
  • Hotel Diuwak
  • Hotel Diuwak Ballena
  • Hotel Diuwak Hotel Ballena
  • Diuwak Dominical
  • Diuwak
  • Diuwak Hotel Dominical
  • Hotel Diuwak Costa Rica/Dominical
  • Hotel Diuwak Ballena
  • Diuwak Ballena
  • Hotel Hotel Diuwak Ballena

Optional extras

Rollaway beds are available for USD 25 per night

Airport shuttle service is offered for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Diuwak does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 10:00 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, Tu Lu offers international cuisine. Nearby restaurants include Pizza La Casita (4-min walk), Restaurant Su Raza (5-min walk), and Patron´s (5-min walk).
  • Yes, an airport shuttle is available.
  • Hotel Diuwak has an outdoor pool and a garden.
7.6.Good.
  • 2.0.Poor

    No towel at all. No water most of time. Broken glass on walkways

    John, 1 night family trip, Feb. 25, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Avoid standard room

    Oof. First of all, if you have any issues with very, very strong scents, good luck. Walking into the room and leaving after ten seconds, the scents lingered on me for an hour after. The fan made noise. The bed was uncomfortable. There was a water pipe loudly spewing outside our door. Things kept falling on the roof or animals were walking, waking us up around three am and then around seven (it wasn't short sounds, they lasted a few min). The room was also extremely humid, and we couldn't see out the window (humidity was trapped be the panes). I woke up at least ten times throughout the night and it was a restless sleep. WiFi was spotty and only available in the room (which we avoided spending time in). Pros- breakfast was decent. Location right next to the beach. Receptionist and breakfast lady were super nice. Grounds are quite nice.

    1 night romance trip, Aug. 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Pleasant hotel in good location close to beach

    Nice pleasant hotel in a very good location close to the beach. The rooms themselves are basic (no fridge, no safe and basic amenities, but no surprises based on the web description). The grounds and the pool area are quite pleasant and well maintained and a nice spot to spend some down time in with or without kids. The staff is very friendly and helpful and they went out of their way to address a paperwork issue that was not their fault). Chrystal and Fabien at the front desk in particular were very helpful in resolving our issue and throughout our stay and extremely patient. Great customer service.

    3 night family trip, Dec. 23, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    lovely pool side. quiet in the middle of the jungle

    3 night romance trip, Dec. 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Todo muy bien

    Bonita piscina, excelente servicio. Colchón un poco duro, pero en general todo muy muy bien.

    Martin, 1 night trip with friends, Sep. 5, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The grounds was nice. The vegetation was beautiful. The staff was nice. I did not like the room. Very small. No fridge in the room. Lost water twice. Food was good.

    Al, 7 night romance trip, Feb. 15, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Very poor service and cleanliness

    Nice grounds and pool. Dominical beach is right next door but quite dirty due to the amount of litter left by people camping. However the room was very small and had not been cleaned properly. Our room was not changed and clean towels not given for 3 days until we asked. Apparently we were not given the door sign required to request cleaning - after we complained and our room finally cleaned we were still not given the door sign and had to request it. A polyester mix single sheet used on double bed as cover. Shower has wires exposed and have an electric shock when touched. Terrible water pressure, and the water cut out for a short while during our stay. Staff very unfriendly and unhelpful - at odds with rest of Costa Rica who go out of their way to help. The reception staff do not seem to know any local info about transport or tour options and their is attitude is as if they are doing you a huge favour in bothering to respond to any questions. Breakfast very small portions. If you are sat too near the bathrooms there is an unpleasant smell of drains.

    6 night trip, Jan. 21, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Staff is not helpful

    Some of the staff was not friendly enough, Sol and the bar tender were the best. The room was not ready at 2:00 pm. We had to wait an hour and a half to get it. We lost our day checking in. The staff did not care much. Restaurant super expensive. Hotel is ok but too expensive for what it is. We booked a quadruple room, but they charged us 48 dollars for the fouth bed! I didn't understand that. The air conditioning dripped on top of my head. They should work on staff traning and organizing when is high season. Not sure if I'll be back

    Cecilia, 3 night family trip, Dec. 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Loved the cleanliness and beautiful landscape. The beds are rock hard, my hubbie loved that but it killed me. Nice breakfast included. Great value.

    1 night family trip, Oct. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    muy limpio, muchas zonas verdes, lindas instalaciones

    Maria, 2 night romance trip, Aug. 16, 2019

    Verified Expedia guest review

See all 68 reviews