Castaways Resort

Photo gallery for Castaways Resort

Primary image
Beach nearby, white sand, beach towels
Beach nearby, white sand, beach towels
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Overview of Castaways Resort

Castaways Resort

3.0 star property
Phu Quoc beach hotel with outdoor pool and restaurant

7.4/10 Good

13 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
143A Tran Hung Dao, Quarter 7, Duong Dong Town, Phu Quoc, Kien Giang, 920000
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Free casino shuttle
  • Beach towels
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business center
For families
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

What's nearby

  • Heart of Phu Quoc
  • Phu Quoc Night Market - 9 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 7 min drive
  • Free airport shuttle
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free casino shuttle

About this property

Castaways Resort

3-star hotel by the ocean, refurbished in 2017
At Castaways Resort, you can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a poolside bar. With amenities like a white sand beach and beach towels, this hotel is the perfect place to soak up the sun. The onsite international cuisine restaurant, Homestead Restaurant, features brunch. In addition to a grocery/convenience store and a free daily manager's reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • A free casino shuttle, bike rentals, and limo/town car service
  • Tour/ticket assistance, multilingual staff, and coffee/tea in the lobby
Room features
All 72 individually furnished rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch LCD TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms

Arriving/Leaving

  • Check-in time starts at 1:00 PM
  • Express check-in/out
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Free secured, uncovered onsite extended parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 6 AM to 10 PM*
  • Ferry terminal shuttle*

Offsite

  • Shopping center shuttle*
  • Free casino shuttle

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Grocery/convenience store
  • Bed rails
  • Cabinet locks
  • Corner guards
  • Pool gate
  • Outlet covers

What to do

  • Scooter/moped rentals
  • Beach access
  • Safari nearby
  • Scuba diving nearby

Working away

  • Business center
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink

Languages

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Homestead Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for VND 200000.0 per day
  • Rollaway beds are available for VND 300000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Paradise Resort Phu Quoc
Paradise Phu Quoc
Homestead Phu Quoc
Homestead Phu Quoc Resort Phu Quoc Island
Castaways Resort Hotel
Castaways Resort Phu Quoc
Homestead Phu Quoc Resort
Castaways Resort Hotel Phu Quoc

Frequently asked questions

Does Castaways Resort offer free cancellation for a full refund?
Yes, Castaways Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Castaways Resort?
As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at Castaways Resort on 3 Oct 2022 start from CA $27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Castaways Resort?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Castaways Resort?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Castaways Resort?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at Castaways Resort?
Yes, there's free self and extended parking.
Is airport shuttle service offered by Castaways Resort?
Yes, a free airport shuttle is available from 6 AM to 10 PM on request.
What are the check-in and check-out times at Castaways Resort?
You can check in starting at 1:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Castaways Resort and nearby?
Have fun during the warmer months with activities nearby such as scuba diving. Additional recreation nearby includes safari tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Castaways Resort?
Yes, Homestead Restaurant offers international cuisine. Nearby restaurants include The Pepper Tree Restaurant (5-min walk), Pineapple Bar (5-min walk), and Phuong Binh Restaurant (5-min walk).
Does Castaways Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a yard.
What's the area around Castaways Resort like?
Castaways Resort is a short 7-minute drive from Phu Quoc (PQC-Phu Quoc Intl.) and 2 minutes' walk from Coi Nguon Museum.

Overall score and ratings

7.4

Good

7.1/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8/10 Very good

We booked 2 rooms but upon arrival the hotel said they did not have a record of our reservations; however upon further searching they found it They only had one room available so we were put up at their sister hotel overnight. This room was terrible, a very hard bed, and no hot water for a shower. We moved the next day and it was a great improvement but hot water was minimal. Breakfast was great and the beach was close by.
Elizabeth, 3-night trip
Verified Hotels.com guest review

4/10 Fair

All of it was a great disappointing and will not be going back
14-night trip
Verified Expedia guest review

6/10 Good

Booked but moved to another resort
We booked our stay the night ahead of our arrival. When we arrived they were out of rooms, so no stay at Homestead. Instead we got moved 2-300 meters in another resort. Friendly in reception and apologized for the inconvenience. Still I rather have been staying in Homestead.
Verified Hotels.com guest review

10/10 Exceptional

very good
charles, 14-night trip
Verified Hotels.com guest review

8/10 Very good

Peter, 14-night family trip
Verified Hotels.com guest review

8/10 Very good

SUK HAR, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

プールが1つメンテナンス中で、大きさも思ったより小さかった
4-night trip
Verified Expedia guest review

6/10 Good

希望の部屋が取れなかった。2べつどがダブルになつた
4-night trip
Verified Expedia guest review

8/10 Very good

Hotellet var helt ok. Var dock drygt att personalen var dålig på engelska och att solstolarna vid poolen oftast var upptagna.
Sofia, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Kiva hotelli hyvällä paikalla
Kiva hotelli hyvällä paikalla. Hinta-laatu suhde hyvä. Uima-altaassa osan viikkoa vihreä vesi, joka muuttui siniseksi parissa päivässä. Aamupala ok, mutta jos meni viime tinkaan, oli valikoima jo suppea. Hyvällä paikalla, lyhyt rantaan ja lähistöllä kivoja ruokapaikkoja. Henkilökunta ei puhunut kovin hyvää englantia mutta hyvin silti selvisi. Varattiin hotellilta snorklausretki jossa kierrettiin 3 saarta. Kokemisen arvoinen! Suihkussa melko pieni paine mutta hyvin siinä peseytyi.
Maria, 5-night romance trip
Verified Hotels.com guest review