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Excellence El Carmen - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Sirenis Aquagames Water Park

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Photo gallery for Excellence El Carmen - Adults Only - All Inclusive

Exterior
46-inch LED TV with cable channels, TV
View from room
View from room
Front of property - evening/night
Experience the ultimate tropical retreat at Excellence El Carmen - Adults Only - All Inclusive, where warm sand and crystal-clear waters await. Unwind with a body treatment or aromatherapy at MIILE Spa, indulge in international cuisine at one of 12 on-site restaurants, or enjoy beach massages and yoga classes.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 12 restaurants and 4 poolside bars
  • 15 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Rooftop terrace
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Furnished balcony or patio
  • Daily housekeeping

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Ocean view
  • 167 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Junior Suite Pool View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Ocean view
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Ocean view
  • 232 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Ocean view
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

View from room

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Pool View

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed
Poolside bar

Excellence Punta Cana - Adults Only All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 2,357 reviews
Excellence Punta Cana - Adults Only All Inclusive
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About the area

Map
Playas Uvero Alto, Punta Cana, 23000

What's nearby

  • Sirenis Aquagames Water Park - 4 min drive - 1.3 km
  • Macao Beach - 17 min drive - 11.3 km
  • Cana Bay Golf Club - 25 min drive - 19.7 km
  • Iberostar Golf Course - 26 min drive - 22.1 km
  • Arena Gorda Beach - 29 min drive - 21.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Wink - ‬4 min drive

About this property

Excellence El Carmen - Adults Only - All Inclusive

At Excellence El Carmen - Adults Only - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be just a 5-minute drive from Sirenis Aquagames Water Park. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The Kitchen Table, one of 12 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 4 poolside bars, a rooftop terrace, and a beach bar. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 492 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free onsite extended parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

What to do

  • On the beach
  • Tennis lessons
  • Beach yoga
  • Pilates classes
  • Beach volleyball
  • Scuba diving
  • Snorkeling
  • Shopping

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2016
  • Rooftop terrace
  • Garden
  • Fitness center
  • 6 outdoor pools
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Accessible airport shuttle

Room amenities

Be entertained

  • 46-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

MIILE has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Basmati - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Grill - This steakhouse serves lunch and dinner. Open daily.
Agave - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

Also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults All Inclusive All-inclusive property
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only
Excellence Carmen Inclusive
Excellence El Carmen - Adults Only - All Inclusive Punta Cana

Frequently asked questions

Does Excellence El Carmen - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Excellence El Carmen - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Excellence El Carmen - Adults Only - All Inclusive?

Yes, there are 6 outdoor pools.

Are pets allowed at Excellence El Carmen - Adults Only - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Excellence El Carmen - Adults Only - All Inclusive?

Yes, there's free self, valet, and extended parking.

Is airport shuttle service offered by Excellence El Carmen - Adults Only - All Inclusive?

Yes, an airport shuttle is available. The charge is DOP 14376.39 per vehicle roundtrip.

What are the check-in and check-out times at Excellence El Carmen - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Excellence El Carmen - Adults Only - All Inclusive?

No, this property doesn't have a casino, but Casino Avalon Princess (27-min drive) is nearby.

What is there to do at Excellence El Carmen - Adults Only - All Inclusive and nearby?

Have fun with onsite activities like snorkeling, volleyball, and beach yoga and improve your game at the onsite tennis courts. Additional recreation onsite includes Pilates, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 6 outdoor swimming pools. Excellence El Carmen - Adults Only - All Inclusive also has 4 poolside bars, 15 bars, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Excellence El Carmen - Adults Only - All Inclusive?

Yes, there are 12 onsite restaurants, featuring international cuisine.

Does Excellence El Carmen - Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Excellence El Carmen - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Excellence El Carmen - Adults Only - All Inclusive like?

Excellence El Carmen - Adults Only - All Inclusive is in Uvero Alto. Popular attractions include Bavaro Beach, which is 40 minutes away by car.

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Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Drinks
Entertainment
Bar
Recreation
Room service

What guests liked

  • The beach at this property is stunning, clean, and perfect for long walks with clear and warm water. (130 reviews)
  • The pool area was excellent, with many options to choose from, including swim-up rooms and convenient access to the beach. (85 reviews)
  • The all-inclusive experience offered excellent food, drinks, and service with a wide range of dining options and no need to reserve tables. (46 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Beautiful getaway!

Beautiful place!! Most staff was very helpful. AC in the room would not go below 68°. We requested a fan and a dehumidifier. These items helped tremendously. I wish there were more seafood selections as well as salads. If you like beef, they have you covered. Beach is gorgeous! Watch out for the coral. There are sandy sections.
Melissa, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Aric, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Georgios, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bernard, 5-night trip
Verified Hotels.com guest review

8/10 Very good

The property was overall nice. They never extended the free room upgrade or free bottle of wine that was advertised. Overall, great staff. The food was not very good.
David Jeremy, 3-night family trip
Verified Expedia guest review

6/10 Good

I really wanted to like this resort based on the reviews, but they seem a bit skewed. For the price you pay you would like some sort of luxury experience but this location disappointed us! We reserved a room with a swim up pool and water was cold not heated and it was never cleaned. Food at the Asian restaurant was delicious and the grill was good but service was incredibly slow. The desserts in my opinion were awful, the majority were made out of gelatin. Food trucks were supposed to open daily at noon and they never were open on time and they had no rush to get them up and running, which was frustrating because if one is drinking they need to eat without having to run back to their rooms to get dressed and come back to a restaurant. Tipping at this resort was out of control. They expected a tip almost with every service and they would prioritize people with cash in their hands. One night they had authentic food and we expected more. Housekeeping will come knocking at 8 AM which we would like to sleep in on vacation. Housekeeping also was extremely loud in the mornings and you could hear them arguing which was very frustrating. For what we paid there are plenty of other options out there. We won’t be back
maysa, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean and nice location
Rajan, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect
Fernando, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Lots of resto choices , gorgeous gardens , well kept property. Staff was outstanding .
Diane, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing Vacation at this Resort!
Lisa, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff and site are excellent
Dario, 13-night romance trip
Verified Expedia guest review

10/10 Exceptional

Karim, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Emily, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Gorgeous resort and beach. Many fun activities throughout the day and evening. Had Excellent club room with private pool and deck. Would go back in a heartbeat.
Heather Lucinda, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

wonderful experience
Nora, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This resort was absolutely beautiful. From the moment we walked in we were treated with the best service . I messed up with booking somehow I booked for only 1 person . I think the Expedia website did it by default so when we arrive I had to pay $1200 to stay. Other than that it was great. I liked how they knew who was coming in the resort and leaving for our safety. Our room was the beautiful we had the swim up pool room . The down side was the hot water wasn’t working to the jacuzzi but they sent a maintenance man right away. He didn’t fix it because how late it was but honestly we didn’t let it bother us it was so many other great things about the place like the food was exceptional. I would definitely go back. Top of the line resort
Tevin, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Price point, cleanliness staff
crassie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Yige, 6-night trip
Verified Expedia guest review

2/10 Poor

just bad
Timothy Jarrett, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Steve, 5-night trip
Verified Travelocity guest review

10/10 Exceptional

There should’ve been more chances to eat at the Italian restaurant. It was hands-down the best Oliver, the waiter there was fantastic and the lasagna was out of this world.
Verified Travelocity guest review

10/10 Exceptional

I had the best time of my life. Food was amazing entertainment was fun the staff were very friendly
hamzah, 8-night romance trip
Verified Expedia guest review

6/10 Good

Brandon Thomas, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Lhakpa, 5-night trip
Verified Expedia guest review

6/10 Good

There was glass on the floor of my friend’s room and an empty soda can. The whole property looks nice but feels cold. Food is ok, but the meat was really good though. Staff could smile more (men in general were nicer), and way too cold in the restaurants
Marie-Claude, 3-night trip with friends
Verified Expedia guest review