Zest Hotel Harbour Bay - CHSE Certified

Photo gallery for Zest Hotel Harbour Bay - CHSE Certified

Primary image
Zest Twin Room | In-room safe, desk, laptop workspace, rollaway beds
Zest Queen Room | View from room
Zest Queen Room | In-room safe, desk, laptop workspace, rollaway beds
Zest Twin Room | View from room

Overview of Zest Hotel Harbour Bay - CHSE Certified

Zest Hotel Harbour Bay - CHSE Certified

2.5-star property
City-center Batam hotel with restaurant

7.8/10 Good

232 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • 24/7 front desk
Map
Jl. Duyung Sei, Jodoh, Batu Ampar, Batam, Riau Islands, 29432
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Newspapers in lobby (surcharge)
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Heart of Batam
  • Harbor Bay Ferry Terminal - 4 min drive
  • Nagoya Hill Mall - 11 min drive
  • Batam Centre Ferry Terminal - 24 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 42 min drive
  • Seletar Airport (XSP) - 20.5 miles/33 km
  • Singapore Changi Airport (SIN) - 13.9 miles/22.4 km

About this property

Zest Hotel Harbour Bay - CHSE Certified

Hotel in the city center
A garden, dry cleaning/laundry services, and a restaurant are just a few of the amenities provided at Zest Hotel Harbour Bay - CHSE Certified. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • Luggage storage, newspapers in the lobby, and meeting rooms
  • Guest reviews speak well of the overall value, helpful staff, and proximity to shopping
Room features
All guestrooms at Zest Hotel Harbour Bay - CHSE Certified include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 181 rooms

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite carport

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Double sofa bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide

Special features

Dining

Citrus - This restaurant specializes in international cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 80000 per person (approximately)

Children & extra beds

  • Rollaway beds are available for IDR 175000.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Zest Hotel Harbour Bay Batam
Zest Hotel Harbour Bay
Zest Harbour Bay Batam
Zest Harbour Bay
Zest Hotel Harbour Bay
Zest Harbour Chse Certified
Zest Hotel Harbour Bay CHSE Certified
Zest Hotel Harbour Bay - CHSE Certified Hotel
Zest Hotel Harbour Bay - CHSE Certified Batam
Zest Hotel Harbour Bay - CHSE Certified Hotel Batam

Frequently asked questions

Is Zest Hotel Harbour Bay - CHSE Certified currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Zest Hotel Harbour Bay - CHSE Certified?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at Zest Hotel Harbour Bay - CHSE Certified on 13 Oct 2022 start from CA $27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Zest Hotel Harbour Bay - CHSE Certified offer free cancellation for a full refund?
Yes, Zest Hotel Harbour Bay - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Zest Hotel Harbour Bay - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Zest Hotel Harbour Bay - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Zest Hotel Harbour Bay - CHSE Certified?
Yes, there's free self parking.
What are the check-in and check-out times at Zest Hotel Harbour Bay - CHSE Certified?
You can check in from 2 PM - anytime. Check-out time is noon.
What is there to do at Zest Hotel Harbour Bay - CHSE Certified and nearby?
Zest Hotel Harbour Bay - CHSE Certified has a garden.
Are there restaurants at or near Zest Hotel Harbour Bay - CHSE Certified?
Yes, Citrus offers international cuisine. Nearby restaurants include Pounce (8-min walk), Sederhana Restaurant (2 mi), and Smiling Hill (2.1 mi).
What's the area around Zest Hotel Harbour Bay - CHSE Certified like?
Zest Hotel Harbour Bay - CHSE Certified is in the heart of Batam, a short 3-minute walk from Harbor Bay Ferry Terminal. The local area is considered walkable as well as being good for shopping.

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

7.9/10

Staff & service

7.4/10

Amenities

7.5/10

Property conditions & facilities

7.0/10

Eco-friendliness

4/10 Fair

Less items inside hotel room. No kettle and refrigerator and slipper inside room
Seah, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Tri, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

13-night trip
Verified Expedia guest review

10/10 Exceptional

19-night trip
Verified Expedia guest review

6/10 Good

Toilet is not so clean, drainage choke at the shower area and wash hand sink. Please look into this problem
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Better than expected stay
We have been staying with THH ZEST Hotel for many times. ZEST never disappoints us and we always every stay with them.
CLEMENT, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Stay at Zest February 2020
The stay was comfortable was this price.
Ann Soon, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Dirty toilet
Room is dirty. Breakfast is bad with limited space to walk in the restaurant. Very squeezy and food is worst of all. Toilet was very dirty. My last visit unless the whole world has no more hotel to go.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good for Short overnight stay n check out early
Very good
SAHAD, 1-night trip
Verified Hotels.com guest review