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Aerotel Singapore - Transit Hotel in Terminal 1

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Free WiFi, bed sheets
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Double Room (6 hours) with Meals | Free WiFi, bed sheets
Dining
Lobby

Overview of Aerotel Singapore - Transit Hotel in Terminal 1

Aerotel Singapore - Transit Hotel in Terminal 1

3.0 star property
Hotel with outdoor pool, connected to a shopping center, near Changi Beach Park
7.8 out of 10 Good
7.8/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Level 3, Departure/Transit Lounge, Terminal 1, Singapore Changi Airport, Singapore, 819642
Main amenities
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Pool bar
  • Swim-up bar
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Library
For families
  • Television
  • Garden
  • Terrace
  • Outdoor swimming pools
  • Snack bar/deli
  • Access to nearby outdoor pool

Room options

About this area

What's nearby

  • In Changi
  • Singapore Expo - 8 min drive
  • East Coast Park - 7 min drive
  • Pasir Ris Park - 12 min drive
  • Suntec City - 17 min drive
  • Bugis Street Shopping District - 18 min drive
  • Marina Bay Sands Casino - 17 min drive
  • Singapore Flyer - 18 min drive
  • Marina Bay Sands Skypark - 17 min drive
  • Marina Bay Street Circuit - 18 min drive
  • Marina Bay Cruise Centre Singapore - 19 min drive

Getting around

  • Singapore Changi Airport (SIN) - 2 min drive
  • Seletar Airport (XSP) - 30 min drive
  • Senai International Airport (JHB) - 85 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 18.6 miles/29.9 km
  • JB Sentral - 68 min drive
  • C Station - 1 min walk
  • D Station - 2 min walk
  • B Station - 7 min walk

Restaurants

  • Burger King - 14 min walk
  • Anjappar - Authentic Chettinaad Restaurant - 1 min walk
  • Andes by Astons - 1 min walk
  • Pontian Wanton Noodles - 1 min walk
  • Jewel Coffee - 13 min walk

About this property

Aerotel Singapore - Transit Hotel in Terminal 1

Aerotel Singapore - Transit Hotel in Terminal 1 puts you just 0.6 mi (0.9 km) from the airport and 4 mi (6.5 km) from East Coast Park. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar, a fitness center, and a snack bar/deli are other highlights. The comfortable beds and location get good marks from fellow travelers. Public transportation is just a short walk: C Station is steps away and D Station is 2 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of SG Clean (Singapore)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from midnight - anytime
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 12:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Please note: This property is located within the transit (airport restricted) area at Changi Airport Terminal 1, near boarding gate D41.
  • Guests arriving on an inbound flight must not pass through immigration control. Guests arriving from the city must be checked-in on an outbound flight. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests' checked-in luggage transfer during stay. The hotel is not responsible for guests who are unable to pass through immigration control from the city.
  • Due to COVID-19 restrictions at the airport, guests from Category 4 countries may only leave their rooms within 90 minutes before their scheduled flight departure time.
  • Due to COVID-19 restrictions, access to this property is limited to passengers traveling on designated airlines and routes, including Singapore Airlines and Silk Air. Guests should contact the property to verify eligible airlines and routes after booking. Arrivals to Terminal 3 (THA) include buggy transfers to and from the property, subject to availability.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 4:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2015
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch Smart TV

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Late check-out can be arranged for an extra charge of SGD 30.28 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Property is located within an airport and access is restricted to airport travelers only. Flight boarding pass with passport must be presented upon check-in (visa may be required).
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
As noted in room type names, this transit hotel only allows rooms to be booked for a designated number of hours rather than per night.

Also known as

Aerotel Singapore Terminal 1 Changi Airport Hotel
Aerotel Terminal 1 Hotel
Aerotel Singapore Terminal 1 Changi Airport
Aerotel Transit Hotel Terminal 1 Singapore
Aerotel Transit Hotel Terminal 1
Aerotel Transit Terminal 1 Singapore
Aerotel Transit Terminal 1
Aerotel Singapore inside Changi Arpt Terminal 1 transit area

Frequently asked questions

Does Aerotel Singapore - Transit Hotel in Terminal 1 offer free cancellation for a full refund?
Yes, Aerotel Singapore - Transit Hotel in Terminal 1 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Aerotel Singapore - Transit Hotel in Terminal 1?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Aerotel Singapore - Transit Hotel in Terminal 1?
Yes, there's an outdoor pool.
Are pets allowed at Aerotel Singapore - Transit Hotel in Terminal 1?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Aerotel Singapore - Transit Hotel in Terminal 1?
Sorry, there's no onsite parking at Aerotel Singapore - Transit Hotel in Terminal 1.
What are the check-in and check-out times at Aerotel Singapore - Transit Hotel in Terminal 1?
You can check in from midnight - anytime. Check-out time is 12:30 AM. Late check-out is available for a charge of SGD 30.28 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Aerotel Singapore - Transit Hotel in Terminal 1?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (17-min drive) is nearby.
What is there to do at Aerotel Singapore - Transit Hotel in Terminal 1 and nearby?
Aerotel Singapore - Transit Hotel in Terminal 1 has an outdoor pool and a fitness center, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Aerotel Singapore - Transit Hotel in Terminal 1?
Yes, there's an onsite restaurant.
What's the area around Aerotel Singapore - Transit Hotel in Terminal 1 like?
Aerotel Singapore - Transit Hotel in Terminal 1 is in Changi, a short 2-minute drive from Singapore Changi Airport (SIN) and 13 minutes' walk from Jewel Changi Airport. Travelers say this hotel is in a good location.

Reviews

7.8

Good

8.7/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Hartmut, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Raphael, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Our plane was late getting in, but the check in at the hotel was smooth and the room was very comfortable. We hung out in the lounge prior to departure and had a coffee. I would stay there again for sure.
Rick, 1-night trip
Verified Hotels.com guest review

8/10 Very good

AN, 1-night trip
Verified Hotels.com guest review

2/10 Poor

STAY AWAY!!!!
Booked for a layover 5 months in advance. Emailed them right away with my arrival time and updated even when my flight had a slight time change, always got a reply that it was noted. The night before arrival they emailed me again asking for flight number and arrival time, I responded with the details and they replied again that it was noted. When I arrived they told me that they were full and my arrival time was noted for much later. I showed all the emails, the last one only being 10 hours earlier and they just said sorry we’re full and I can get a refund within 6-10 weeks!!! I asked them to process it the same day, then called hotels.com to follow it up. Days later hotels.com still hadn’t received any word from them and could not reach them so told me I wouldn’t be receiving a refund, as they have nothing from Aerotel. I then called Aerotel again who told me they can’t process a refund they need an email from Hotels.com. Finally 5 phone calls later and 3 hours in total on the phone Hotels.com got it sorted. What a horrible start to my holiday and a waste of hours on the phone while I should have been enjoying family holiday time.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Florina, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Watcharasarn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Easy stay
Clean and safe.
Mitch, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

alvin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stayed there 2x on this trip. On the way in/out of Singapore. Would do it again!
Adrienne, 1-night romance trip
Verified Expedia guest review