2000 HOTEL Downtown Kigali

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Overview of 2000 HOTEL Downtown Kigali

2000 HOTEL Downtown Kigali

4.0 star property
4-star Kigali hotel with restaurant, connected to a shopping center

8.2/10 Very good

328 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Refrigerator
The price is CA $114
Price available on 10/24/2022
Map
KN82 St/1, near Kigali City Tower, Nyarugenge Sector, Kigali, 3153
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Free airport pick-up
  • Fitness center
  • Room service
  • Babysitting
  • Business center
  • 24-hour front desk
  • Communal living room
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Separate dining area

Choose dates to view prices

About this area

What's nearby

  • Heart of Kigali

Getting around

  • Kigali (KGL-Kigali Intl.) - 31 min drive
  • Free airport shuttle

Restaurants

  • Bourbon Cafe - 3 min walk
  • Camellia - 7 min walk
  • Chez Robert - 10 min walk
  • Heaven Restaurant & Boutique Hotel - 13 min walk
  • Fusion Restaurant - 14 min walk

About this property

2000 HOTEL Downtown Kigali

4-star family-friendly hotel connected to a shopping center
Take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and shopping on site at 2000 HOTEL Downtown Kigali. The onsite restaurant, Bamboo, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
You'll also enjoy perks such as:
  • Free self parking
  • A TV in the lobby, free newspapers, and a 24-hour front desk
  • An elevator, multilingual staff, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 105 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like separate sitting areas and separate dining areas.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 105 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Shopping

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility

Languages

  • Chinese (Mandarin)
  • English
  • French

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bamboo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

2000 HOTEL Kigali
2000 Kigali
2000 HOTEL
2000 Downtown Kigali
2000 Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel
2000 HOTEL Downtown Kigali Kigali
2000 HOTEL Downtown Kigali Hotel Kigali

Frequently asked questions

Does 2000 HOTEL Downtown Kigali offer free cancellation for a full refund?
Yes, 2000 HOTEL Downtown Kigali does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at 2000 HOTEL Downtown Kigali?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at 2000 HOTEL Downtown Kigali on 24 Oct 2022 start from CA $114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at 2000 HOTEL Downtown Kigali?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at 2000 HOTEL Downtown Kigali?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at 2000 HOTEL Downtown Kigali?
Yes, there's free self parking.
Is airport shuttle service offered by 2000 HOTEL Downtown Kigali?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at 2000 HOTEL Downtown Kigali?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in is available.
What is there to do at 2000 HOTEL Downtown Kigali and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near 2000 HOTEL Downtown Kigali?
Yes, Bamboo offers international cuisine. Nearby restaurants include Bourbon Cafe (3-min walk), Camellia (7-min walk), and Chez Robert (10-min walk).
What's the area around 2000 HOTEL Downtown Kigali like?
2000 HOTEL Downtown Kigali is in the heart of Kigali, a short 6-minute walk from Union Trade Center. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

9.0/10

Staff & service

7.9/10

Amenities

7.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Kimberley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good 👍
mohamed, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Fernando, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

I'll start by saying that the service was terrible. The Rwandan Government has mandated quarantining in designated hotels for 24 hours (the price includes free breakfast lunch and dinner). However, we were made to pay for these meals. They won't even let us speak to the manager. I don't expect this in a 4 star hotel! Everything else was great, but the customer service was terrible. Never visiting here again.
Vivian, 1-night romance trip
Verified Expedia guest review

8/10 Very good

FAN, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

FAN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice Hotel, great and friendly service.
William, 3-night trip
Verified Expedia guest review

6/10 Good

They need to fix their toilet. Wouldn't flush and have to be worked on by housekeeping everyday.
DANIEL, 12-night business trip
Verified Expedia guest review

8/10 Very good

We stayed for a long time and the Housekeeper was very helpful.
Wataru, 19-night business trip
Verified Expedia guest review

10/10 Exceptional

Abdullah, 1-night trip
Verified Expedia guest review