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All properties in Tulum, Tulum, Quintana Roo, Mexico

Alma Tulum, Tulum

3.5-star beachfront hotel with outdoor pool, near Tulum Beach

  • Free cooked-to-order breakfast and free WiFi
From
$462 CAD

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  • Alma Tulum, Tulum
  • Alma Tulum, Tulum
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  • Alma Tulum, Tulum
Alma Tulum, Tulum. Image 1 of 77
1 / 77Alma Tulum, Tulum
Km 8, 470 Carretera Tulum, Tulum, 77780, QROO, Mexico
8.6.Fabulous.
  • The room was large, the property is older and I wouldn’t probably stay again. We stayed…

    Apr. 30, 2021

  • I love everything about this place. The room was rustic (no frills) as Tulum is but in a…

    Apr. 25, 2021

See all 62 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Convenient
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 11 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free beach club on site

For families

  • Cribs/infant beds (surcharge)
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Free toiletries
  • Garden

What’s around

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 30 min walk
  • Tulum National Park - 2.8 mi / 4.5 km
  • Playa Paraiso - 4.1 mi / 6.6 km
  • Tulum Mayan Ruins - 6.5 mi / 10.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite, Terrace, Beachfront
  • Bungalow, Terrace, Beachfront
  • Suite, Terrace, Beachfront

What’s around

Landmarks

  • On the beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 30 min walk
  • Tulum National Park - 2.8 mi / 4.5 km
  • Playa Paraiso - 4.1 mi / 6.6 km
  • Tulum Mayan Ruins - 6.5 mi / 10.4 km
  • Gran Cenote - 7.1 mi / 11.5 km
  • Tulum Monkey Sanctuary - 8.7 mi / 14 km
  • Cenote Manatí - 10.8 mi / 17.4 km
  • Nopalitos Lagoon - 18.2 mi / 29.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive
  • Airport shuttle (surcharge)
map
See on map
Km 8, 470 Carretera Tulum, Tulum, 77780, QROO, Mexico

At a glance

Hotel size

  • This hotel has 11 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite parking limited
  • Onsite parking includes off-street options
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Bicycle rentals on site
  • Ecotours nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Year Built - 2015
  • Designated smoking areas
  • Garden
  • Terrace

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

RESTAURANTE ALMA TULUM - This beachfront restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Small print

Also known as

  • Alma Tulum Hotel
  • Alma Tulum
  • Alma Tulum Hotel
  • Alma Tulum Tulum
  • Alma Tulum Hotel Tulum

Optional extras

Rollaway beds are available for USD 82.5 per night

Cribs/Infant beds are available for USD 15.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Breakage deposit: USD 300 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, RESTAURANTE ALMA TULUM offers beachfront dining, fusion cuisine, and ocean views. Nearby restaurants include Casa Banana (3-min walk), Raw Love (4-min walk), and Restaurante Las Estrellas (13-min walk).
  • Yes, an airport shuttle is available.
  • Have fun during the warmer months with activities nearby such as ziplining. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Such an amazing place.. Tulum can be tricky You know ;) .. but this place was a gem! It is quiet, nice, beautiful propriety , very helpful and attentive stuff... Definitely will be back

    5 night family trip, Jan. 5, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Alma Tulum

    The hotel is good - comfortable bed, eco-oriented room, right on the beach. Food was ok.

    alexandra, 1 night trip, Nov. 29, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Terrible customer service and major safety convers

    My stay would have been nice if the owner and manager had cared to respond to our concerns regarding the massive mosquito infestation, followed by cockroach wanderings, followed most importantly by reception, cooks, waiters and cleaning people NOT WEARING MASKS. Thankfully Hotels.com came through !!

    JOY, 3 night trip with friends, Nov. 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    The beach and views from the bedroom suite was phenomenal. Service was great and staff was very friendly. Food could use an upgrade. Some of the amenities could be improved as well such as leaks in room and bathroom sewer smell.

    Alexandra, 4 night trip, Oct. 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overall great hote, staff was great, very clean, restaurant was amazing along with their staff...

    3 night romance trip, Oct. 14, 2020

    Verified Orbitz guest review

  • 8.0.Very Good

    Thanks Alma Tulum.

    Alma Tulum is in a good spot on the beach with walking distance (on the beach) to other well known hotels like Nomade and Casa Malca. The hostess who greeted us at check in was very nice and helpful and we were able to get settled a bit early. While we waited we had our welcome drink at the restaurant. The room was on the beach and had a nice private patio before getting into the common area. WiFi went out for a bit but it can be common in the area. I would stay here again.

    Anthony, 1 night trip with friends, Sep. 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had an amazing time at Alma. The room was steps away from the beach. The pool is super nice and relaxing. The staff was really good and attentive. The location is right where you want to be. Would totally recommend staying here.

    3 night trip with friends, Sep. 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything about this hotel was a dream from the moment my boyfriend and I checked in!

    Chanel, 2 night romance trip, Aug. 30, 2020

    Verified Travelocity guest review

  • 8.0.Very Good

    Steamy Room, Great Location

    I booked 3 nights to rest and relax here. The location and the room we got as far as the view was excellent. I rated it low because the AC was not working!! We were drenched in sweat and very uncomfortable while we were in the room and at night. I let the receptionist know, later she said it was fixed and woking well. But the room was still very hot. If you book here make sure you don’t get #5.

    ELIXSANDRA, 3 night family trip, Aug. 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The complimentary breakfast is quite good (including coffee that satisfies a Third Wave snob), and the view from breakfast was spectacular.

    4 night romance trip, Nov. 6, 2019

    Verified Expedia guest review

See all 62 reviews