Heaven Restaurant & Boutique Hotel

Photo gallery for Heaven Restaurant & Boutique Hotel

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Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Balcony

Overview of Heaven Restaurant & Boutique Hotel

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Heaven Restaurant & Boutique Hotel

4.0 star property
4-star hotel with spa, near Union Trade Center

9.0/10 Superb

164 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is CA $115
Price available on 08/09/2022
Map
No. 7, Street KN 29, Kiyovu, Kigali
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Airport shuttle
  • Shopping center shuttle
  • Bus station shuttle
  • Terrace
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Kigali (KGL-Kigali Intl.) - 23 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Bus station shuttle (surcharge)

About this property

Heaven Restaurant & Boutique Hotel

Heaven Restaurant & Boutique Hotel offers an airport shuttle (available 24 hours) for USD 35.00 per vehicle one way. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or mani/pedis, and local and international cuisine is served at Heaven Restaurant, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a health club are other highlights at this upscale hotel. Fellow travelers say great things about the restaurant and breakfast.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Bus station shuttle*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Safari nearby
  • Kayaking nearby
  • Ziplining nearby

Working away

  • Meeting rooms
  • Conference center (500 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Full-service spa

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages

  • English
  • French

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Dining

Heaven Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35.00 per vehicle (one way)
  • Bus station shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of USD 50
  • Credit card charges are subject to an extra charge of 4 percent

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience
The staff and facilities at Heaven Restaurant and Boutique Hotel were awesome. The restaurants were both very good and the staff amazing. My family and I felt very welcomed and very much enjoyed our stay.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel in the heart of Kigali
Lovely accommodations. Small but clean and comfortable. Resturants and gym facilities are fantastic.
Neil, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samuel, 5-night trip
Verified Hotels.com guest review

8/10 Very good

scenic, well maintained grounds with pleasant staff.
Curu, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Stayed at the Heaven boutique hotel at the end of the 4 properties. At the beginning it was a bit confusing which was which section as I didn't receive the information to begin with, but once I did it was fantastic. Especially for the price of the boutique hotel, the amenities and service is excellent. Having fresh ground coffee & press in my room was a delight. Absolutely loved my stay here.
Pasqualina, 3-night trip
Verified Expedia guest review

8/10 Very good

I picked interest for this beautiful hotel through the owner’s name since she shares the same name with my daughter. I spent 10 days in Heaven Boutique hotel and i should say, i loved it there. My favourite was the serenity everywhere, beautiful garden, trees, plants, birds chipping. The Yoga and Zumba sessions that this place offers. Although i didn’t manage to take part since i had a 2 years old toddler that didn’t leave me much time to participate but I would have loved it so much to be part of it:) It was still fun to watch sometimes and the loud music each time they had zumba lessons brought in more life to the place. Breakfast at this hotel was my favourite since they offered very good stuff and a wide range. My favourite was the homemade granola and the healthy fresh juices and the cappuccino. The only little thing i realised after the 7th day was that although everything was tasty, they served the same breakfast the whole 10 days. I would have enjoyed it even more if they changed the fruits and vegetables a bit or offered porridge etc for breakfast but all in all, it still was one of the best breakfasts i have ever had😋 I and my son sometimes lunch and dinner and all i can say is, the food is delicious but very pricey. The staff where friendly and my best appreciation go to House keeping! They offered the best services throughout my whole stay, my room was perfectly arranged and so clean. I would love to stay here again i definitely recommend this Hotel👍
Jeanne, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Hotel with first class staff
Very good. I am coming back ❤️
Lydia, 5-night business trip
Verified Hotels.com guest review