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All properties in Mérida, Yucatán, Mexico

Hilton Garden Inn Merida, Mérida

3.5-star hotel with outdoor pool, near Plaza Altabrisa

  • Free WiFi and free parking
From
$66 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
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8.8.Fabulous.
  • Everything about this place was good. Location is in a small mall and a 2 minute walk to…

    Jan. 6, 2019

  • I love that it’s connected to a Walmart and there’s a Starbucks downstairs. Room are…

    Feb. 28, 2021

See all 332 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Safe
Shopping
Easy parking
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 126 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Plaza Altabrisa - 10 min walk
  • UpTown Mérida - 4 min walk
  • Star Medica Hospital - 7 min walk
  • Specialty Regional Hospital - 11 min walk
  • Diamonds Casino - 38 min walk
  • Paseo de Montejo - 2.5 mi / 4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

What’s around

Landmarks

  • Plaza Altabrisa - 10 min walk
  • UpTown Mérida - 4 min walk
  • Star Medica Hospital - 7 min walk
  • Specialty Regional Hospital - 11 min walk
  • Diamonds Casino - 38 min walk
  • Paseo de Montejo - 2.5 mi / 4 km
  • U.S. Consulate Merida - 3.5 mi / 5.7 km
  • La Isla Mérida Cabo Norte - 4.7 mi / 7.6 km
  • Plaza Grande - 4.7 mi / 7.6 km
  • Mérida Cathedral - 4.9 mi / 7.9 km
  • Yucatan Siglo XXI Convention Center - 7.2 mi / 11.6 km

Getting around

  • Manuel Crescencio Rejon Intl. Airport (MID) - 34 min drive
  • Free area shuttle
map

At a glance

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Golfing on site

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hilton Garden Inn Merida Hotel
  • Hilton Garn Inn Merida Hotel
  • Hilton Garden Inn Merida Hotel Mérida
  • Hilton Garden Inn Merida Mérida
  • Hilton Garden Inn Merida Hotel
  • Hilton Garden Inn Merida Mérida
  • Hilton Garden Inn Merida Hotel Mérida

Optional extras

Buffet breakfast is offered for an extra charge of MXN 189.00 for adults and MXN 117.50 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn Merida does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Belgian Waffle Boutique (8-min walk), Chili's (9-min walk), and Luciano (10-min walk).
  • No, this hotel doesn't have a casino, but Diamonds Casino (4-min drive) and Casino La Cima (7-min drive) are both nearby.
  • Hilton Garden Inn Merida has an outdoor pool and a fitness center.
8.8.Fabulous.
  • 8.0.Very Good

    reat Facility Just needs some Tweaking

    The location is great and the parking was secure. The only real complaints we have are that no drinkable water or glasses were available in the room. We had to request bottled water daily or buy our own. Also we had to request face towels (wash cloths) as they were not automatically provided. Because of the Covid-19 rules, the hotel restaurant was closed to seating and we had to use room service which in it's self, is not a bad thing except the room only had one chair so one of us had to sit on the bed to eat.

    Dan, 4 night trip, Aug. 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Es un excelente hotel de negocios y familiar y con la mejor localización, Walmart y Starbucks en el complejo y rápido acceso al periférico. El personal súper amable y la comida muy buena, nos hemos quedado 3 veces en los últimos 4 meses.

    Evelyn, 3 night trip, Jul. 14, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    All good

    Caroline, 2 night family trip, Mar. 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Merida Feb 2020

    We were visiting friends who live in the uptown area so this location worked for us. Many local restaurants with wonderful food. But, if you are looking to be in the action of downturn it is not the place to stay.

    Susan, 3 night family trip, Feb. 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was very clean and the staff was super friendly. The beds and pillows were very comfortable and we received bottled water each day in our room. As soon as we arrived, we were greeted by Milo, who was super helpful as we do not speak Spanish. Every time he saw us throughout our stay, he took the time to talk to us. The hotel is above a mall which includes Walmart, Best Buy, and other stores and restaurants. There is also a TGI Fridays, Johnny Rockets, and another restaurant on the main level.

    4 night romance trip, Feb. 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the location & the breakfast was really good. The staff very nice!

    3 night romance trip, Feb. 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very comfortable room with access to many different restaurants.

    2 night family trip, Jan. 24, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    I did not like the pool. Great location in mall. Beds good. Sunday housekeeping was not good. The worker made beds and gave clean towels.

    7 night trip, Jan. 13, 2020

    Verified Expedia guest review

  • 6.0.Good

    Its not located in or close to the touristic/ historical area at all, but very convenient for my personal/family trips.Hotel is relatively new and in good conditions. Front Desk personnel attitud is not warm friendly and knowledgeable enough. One of the pillows on the bed had marks of blood. It looks like Housekeeping department is short of staff, since my room was not cleaned/refreshed two days. I had to call several time to have my room ready. Still, the housekeepers showed an excellent attitud and they were very helpful, even when it was noticeable that they are overwhelmed with the high amount of rooms each person has to clean every day. I will continue staying at this hotel.

    Emilio, 3 night romance trip, Jan. 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Meet expectations really nice value quality ratio.

    6 night romance trip, Dec. 27, 2019

    Verified Hotels.com guest review

See all 332 reviews