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Hotel Boutique Rato 10

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Superior Room | Premium bedding, in-room safe, individually decorated, desk
Outdoor pool
Outdoor pool
Outdoor pool
Superior Room | Premium bedding, in-room safe, individually decorated, desk

Overview of Hotel Boutique Rato 10

VIP Access

Hotel Boutique Rato 10

3.5 star property
3.5-star hotel with outdoor pool, near Playa del Carmen Main Beach

8.4/10 Very good

100 verified guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Lounge area
  • Connecting rooms available
  • 24/7 front desk
The price is CA $164
Price available on 02/07/2023
Avenida 10 con calle 26, Centro, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Playa del Carmen Main Beach - 9 min walk
  • Quinta Avenida - 1 min drive
  • Mamitas Beach - 1 min drive
  • Playa del Carmen Maritime Terminal - 9 min drive
  • Playacar Golf Club - 12 min drive
  • Xplor Theme Park - 16 min drive
  • Xcaret Eco Theme Park - 19 min drive
  • Ferry to Cozumel - 24 min drive
  • Maroma Beach - 28 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km


  • Bella Italia Pizzeria - 2 min walk
  • El Jardin - 3 min walk
  • That's Amore - 3 min walk
  • Micaelas - 3 min walk
  • Diez - 3 min walk

About this property

Hotel Boutique Rato 10

When you stay at Hotel Boutique Rato 10, you'll be 0.4 mi (0.7 km) from Playa del Carmen Main Beach and 6 mi (9.6 km) from Xplor Theme Park. Guests can enjoy the outdoor pool, and cooked-to-order breakfast is available daily. Other highlights include a snack bar/deli and a terrace. The comfortable beds and WiFi get good marks from fellow travelers.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms


  • Check-in time starts at 3:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Offsite parking within 1 ft (MXN 130 per day), from 10:00 AM to 10:00 PM
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • Free beach club nearby
  • Beach nearby


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas


  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible


  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Dining table


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 130 for adults and MXN 130 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Parking is available nearby and costs MXN 130 per day (1 ft away; open 10:00 AM to 10:00 PM)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Noise-free guestrooms cannot be guaranteed. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Koox Downtown Family Boutique Hotel Playa del Carmen
Koox Downtown Family Boutique Hotel
Koox Downtown Family Boutique Playa del Carmen
Koox Downtown Family Boutique
Hotel Boutique Rato 10 Hotel
Koox Downtown Family Boutique Hotel
Hotel Boutique Rato 10 Playa del Carmen
Hotel Boutique Rato 10 Hotel Playa del Carmen

Frequently asked questions

Does Hotel Boutique Rato 10 offer free cancellation for a full refund?
Yes, Hotel Boutique Rato 10 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Boutique Rato 10?
As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Boutique Rato 10 on 7 Feb 2023 start from CA $164, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Boutique Rato 10?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Boutique Rato 10?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Hotel Boutique Rato 10?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Boutique Rato 10?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Hotel Boutique Rato 10?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hotel Boutique Rato 10 and nearby?
Hotel Boutique Rato 10 has an outdoor pool.
Are there restaurants at or near Hotel Boutique Rato 10?
Yes. Nearby restaurants include Choux Choux (3-min walk), Ah Carbon (3-min walk), and Romagna Mia (3-min walk).
What's the area around Hotel Boutique Rato 10 like?
Hotel Boutique Rato 10 is in Downtown Playa del Carmen, a short 9-minute walk from Playa del Carmen Main Beach and 3 minutes' walk from Quinta Alegría Shopping Mall. Travelers say the area is walkable and good for shopping.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

Robbert, 5-night trip
Verified guest review

10/10 Exceptional

This hotel is a hidden Gem. From start to finish. The staff were amazing. I dealt with Jose and Giovanni who were the greatest. Jose was always so helpful but the Gold Star goes to Giovanni. I was sick for about Days. Giovanni would run to the store and get me sprite and Tylenol and repeatedly asked if I needed to be checked out by a Medic. Both Jose and Giovanni were amazing. This is a great hotel. Everything you need is just right there. Shops and 7-ll is right next door. The rooftop offers great views of the area. My Room was a Corner Junior Suite. Floor to ceiling windows. Great natural light. Housekeeping every day. The housekeepers were wonderful as well. I really Enjoyed my Time here. I was only supposed to stay 2 nights but kept extending past a week. For price you cant beat it. The staff alone make it worth it. Thanks again.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great place n great price
Great place low budget friendly receptionist
Rey, 1-night business trip
Verified guest review

4/10 Fair

soda bar not working small refridigator broken, shower spray nozzle not working, elevator not working.
4-night family trip
Verified Travelocity guest review

8/10 Very good

Great boutique hotel with amazing rooftop!
The room was spacious and very clean. The AC is powerful. The view was not great as the window looked out onto a hallway. This basically meant the curtains stayed close the entire time. Everything else was great. And the rooftop is to die for!
Michael, 1-night trip
Verified guest review

10/10 Exceptional

Loved the rooftop pool, I had it all to myself!! Comfortable beds, spacious rooms with ceiling fan and air condition. Free wi fi. Great location, safe, walkable, quiet. Very nice front desk, English speaking. Wonderful hotel. And great prices.
Michelle, 2-night trip
Verified Expedia guest review

8/10 Very good

Home away from home
Everything was in order, receptionist was really great and friendly! Enjoyed having a mini fridge in room and ceiling fans. Only minus was water wasn't very warm. Would stay again.
Brendan, 3-night family trip
Verified guest review

8/10 Very good

Good hotel for a good price. Right next to everything and the ladies at the desk were amazing
4-night romance trip
Verified Expedia guest review

6/10 Good

The location was perfect, the staff were nice, but the room was in need of updating (lots of holes and stains etc.). It was fine for one night but I'm glad we didn't stay any longer.
Nicole, 1-night romance trip
Verified guest review

2/10 Poor

No help when you need it.
I had an emergency come up and wasn’t able to stay butbhey wouldn’t budge on refunding the night even though I’ve stayed there three nights a week before and once the year before. I like the hotel but not sure ok interested in staying here again due to their lack of compassion and flexibility.
Shannon, 1-night family trip
Verified guest review