Hotel Marvel, Mandalay

Hotel Marvel was Marvellous

Service is impeccable - felt really well-taken care off from the security arrival right till the reception. Staff were all so willing to help and so friendly! And can I say the breakfast is amazing? The spread is pretty big with lots of authentic local food to try (some even better than we had outside!) Room service food prices are reasonable and tasted good too! The room is so spacious with a view of the city! The only cons will be the random loud train sounds at night which woke me up a few times.

2 night trip with friends, Mar. 31, 2019

Verified Hotels.com guest review

Can't fault the staff but can fault the rooms

Lots of great positives. Great location, right over the Mandalay Railway Station. Service was great. Staff very friendly. Rooms large and beds comfortable. Breakfast is a large spread from eggs cooked to order to cooked dishes and sweets. First night had a comfortable sleep. The negative. Decided to stay a second night so had to change rooms. Room provided had excessive noise from the Karaoke bar 2 floors up. Bar is open til 4am. Was offered alternative room. This was great however got woken early by the loud trains. The disappointing aspect of breakfast was the cooked food was cold.

Michael, Other trip, Mar. 13, 2019

Verified Hotels.com guest review

the staff is excellent. Particularly the front office manager Pa Pa works very hard to make your stay very pleasant.. However, this hotel is located on top of the Mandalay train station . SO make sure you get one of the quietest rooms. I am told that the hotel is working on sound proofing the rooms.

VC, 2 night trip, Nov. 29, 2018

Verified Expedia guest review

The check in was smooth and easy. They had my reservation ready (in fact a small sign welcoming me with my name. Touched by the personal welcome) and checked me in ASAP. They also had a welcome drink as well. Before, I booked this hotel, I reviewed the comments from previous guests and aware that this hotel is in a noisy location. So I asked them to give me the quietest room possible. I was assured that the room would be very quiet. However, I was jolted out my deep sleep by loud train horn around 5 am. When the Sun light came up I noticed that train tracks are just 20 meters from my window. There is actually a train station and rail road crossing within 50 meters from the hotel. Every train sounds a loud whistle as it passes by the station and road crossing. As I type this I can hear the road noise inside my quietest room. On the positive side, the hotel is much better than a 3 star hotel, very friendly and courteous staff, great big room with lovely bed, excellent break fast. So if you are a sound sleeper this would be the place or bring your noise cancelling head phones or ear phones.

V, 1 night trip, Nov. 28, 2018

Verified Expedia guest review

Great location easy for onward travel

The hotel is really central above the railway station so really easy if yo want to get the train anywhere,the room we had was really spacious and clean the team were really helpful and friendly ,breakfast was really good with lot and of choice,the local area had lots of restaurants,overall we really enjoyed the stat Andrew our onward travel to Hsipaw was simple.

stephen, 4 night romance trip, Nov. 22, 2018

Verified Hotels.com guest review

I’ll start with the front office: my reservation was lost due to a technical glitch and the staff and specially the lady manager gave one of the best customer services I’ve encountered. She could teach 5 star hotel employees. The rest of the staff including the restaurant were great as well. Nice room and ample common areas. Included breakfast was very good. We had dinner as well and the tea leave salad was outstanding. The only two downsides were some pipe smell in the bathroom and train whistles during the night We’ll be back

Santiago, 2 night romance trip, Nov. 18, 2018

Verified Hotels.com guest review

Excellent breakfast

From checkin to checkout, not a lot could be faulted. You can access the hotel from inside the Mandalay Central Train Station. Security will help with the lift to the 4th floor. Rooms are 5th and 6th floor. Our delux room was exceptionally tidy with a view away from the incoming trains. Very quiet. The buffet breakfast was exceptional, with staff eager to help. Would definately stay again

Megan, 2 night romance trip, Sep. 22, 2018

Verified Hotels.com guest review

Centrally located above Train Station

All Staff were very friendly and willing to assist when required. The hotel is clean and respectable and in a good location. We asked if we could move rooms for an outside window rather than an inside one. Staff were very obliging and arranged for us to have a larger room on the 6 floor with a balcony and window. The hotel was renovated a few years ago however it is worth noting that the hotel is in need of some maintenance especially when it is obvious in our room that the bathroom ceiling and bedroom ceiling has had a severe water soaking. Other than than some maintaining of the hotel all was good. The restaurant food was also very good with a wide selection.

James, 2 night trip, Jun. 22, 2018

Verified Expedia guest review

Pleasant stay for 2 nights

Check in was smooth, the staffs were really friendly and approachable. They insisted on taking my baggage and brought us to our room. Didnt have an adapter so I approached the front desk whereby they borrowed me one of them. Really kind gesture. I was not feeling well during my first night and requested to have a later check-out which they gave us without hesitation at no extra charges. Truly grateful and I'm happy to say that their staffs here go the extra mile to make sure that their hotel guests are satisfied with their stay here. Breakfast was good, and services was great. They are able to understand basic english and their hotel manager (Thomas) was able to help us in arranging our taxi for us during our second day in Mandalay. Great stay!! Will be back 😊

Angel, 2 night trip, May 20, 2018

Verified Expedia guest review

Wonderful hotel on top of the train station

We knew the hotel was near the train station but were pleasantly surprised to find it is built directly above the train station. The staff went out of their way to welcome us and make us comfortable after our 15 hour overnight ride from Yangon to Mandalay. The rooms are very nice and the complimentary breakfast was excellent.

1 night trip, May 12, 2018

Verified Expedia guest review