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All properties in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults
Apartments

Villa Elena Isla Mujeres, Isla Mujeres

2.5-star2.5 stars
Avenida Juárez SM 01, Mz 10 Lote 24, Centro, Isla Mujeres, QROO, 77400, Mexico

Convenient to Norte Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Everything was great, beds very comfortable, very simple but clean. Beautiful ocean view…Jan. 22, 2021
  • I have been coming to Isla Mujeres for years, and this was my first stay at Villa Elena.…Sep. 16, 2019

Villa Elena Isla Mujeres, Isla Mujeres

from $88 CAD
  • Suite Three
  • Studio One
  • Studio Two
  • Suite Four
  • Suite Five

What’s around Villa Elena Isla Mujeres, Isla Mujeres

Landmarks

  • Norte Beach - 12 min walk
  • Punta Sur - 4 mi / 6.5 km
  • Dolphin Discovery - 4 mi / 6.5 km
  • Market 28 - 11.2 mi / 18 km

Getting around

  • Cancun Intl. Airport (CUN) - 116 min drive

At a glance

Key facts

Size

  • 5 apartments
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-9:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 10:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

  • Onsite parking limited

  • Free offsite parking nearby

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

The manager

Speaks: English, Spanish.

At the property

Services
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
Languages Spoken
  • English
  • Spanish

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Villa Elena Isla Mujeres, Isla Mujeres’s small print

Also known as

  • Casa Elena Isla Mujeres
  • Elena Isla Mujeres Apartment
  • Villa Elena Isla Mujeres Apartment
  • Villa Elena Isla Mujeres Isla Mujeres
  • Villa Elena Isla Mujeres Apartment Isla Mujeres

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

This property only accepts cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Villa Elena Isla Mujeres, Isla Mujeres

  • Does Villa Elena Isla Mujeres offer free cancellation for a full refund?
    Yes, Villa Elena Isla Mujeres does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Villa Elena Isla Mujeres?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Villa Elena Isla Mujeres?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Villa Elena Isla Mujeres?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Villa Elena Isla Mujeres?
    You can check in from 2:00 PM - 9:00 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Are there restaurants at or near Villa Elena Isla Mujeres?
    Yes. Nearby restaurants include Q Bravo (5-min walk), Picus (7-min walk), and Cafe mogagua (7-min walk).
  • What is there to do at Villa Elena Isla Mujeres and nearby?
    Recommended spots to visit include Norte Beach (12-min walk) and Punta Sur (4 mi), along with Dolphin Discovery (4 mi) and Market 28 (11.2 mi).

Recent reviews

Superb 9.0 From 54 reviews

Very Good 8.0
Good location near ferry Terminal
Paid for an ocean view room. Hoped for a high floor but they only had the first floor available.
ca2 night romance trip
Exceptional 10.0
We stayed in suite 5. Great balcony with sea view. Wilbert was very helpful, picking us up for check in and offering a suggestion for taxi. Everything was very clean. We were very pleased.
ca4 night romance trip
Very Good 8.0
The Villa’s outdoor patio view is breathtaking. The staff always communicated well and were very prompt. Staff picked us up from the Ferry and also took us back early in the morning. The Villa is located about 2 blocks from the main strip, so you have the ability to walk everywhere and not have to go far. The only thing I would change, was that I have a very sensitive nose. The toilet spelled like urine and I did not like how slow the shower drained. The toilet could have definitely been cleaned with bleach or something strong to alleviate the smell. However, staff did come the following day to freshen the room and provided fresh towels. This was a nice 2 day stay on Isla Mujeres.
Jamica, us2 night romance trip
Exceptional 10.0
Perfect little apartment
Simple, clean and spacious. Enough in the kitchen if you’re planning on cooking. Wilbert the owner was very responsive and helpful, and arranged my transfer to the port. A quick walk to downtown, and 15 mins to the north beach. Close to the malecon which is stunning. Sunrise and sunset views can’t be beat. Would definitely stay here again!
MARIAN FELICITY, us6 night trip
Good 6.0
This property overall is OK. The only thing that favors it would be the balcony view and how close it could be to convenience stores. The property management isn’t great. If you are lucky, they will pick you up from ULTRAMAR and take you to the villa but forget about seeing them again throughout the days you stay. Maybe you will see the Maintance people which can’t do much. Ants, are found nearby the kitchen sink. If you need to cancel certain days during your stay, forget about refund.. not available at all. They say they will take you back to ULTRAMAR but “get busy working elsewhere” and have you wait until you decide to just walk on your own. Fresh, modern bathroom and AC. Not worth the price- you can find better and bigger options nearby Punta Sur
Polly, us4 night romance trip
Exceptional 10.0
Excellent place to stay I highly recommend.
Amazing stay, the room was perfect with an epic view right on the ocean. Everyone was super friendly and helpful. Close to the ferry station (walking distance) the beach and all the stores and restaurants.
EDIN, us2 night business trip
Exceptional 10.0
Wonderful communication
Wonderful communication before arriving, very polite and understanding, a high level of customer service.. Book with confidence that you will be treated well.
Michael, us2 night trip
Exceptional 10.0
Place of beauty.
It is in a great location close to the ferry dock, but not to close to the busy street. It is 5 minutes walk to the north part of the island where restaurants and activities are in hand. You can rent a golf cart from numerous places close or take a taxi to the south part of the island. Clara was awesome and picked me up from the ferry dock. It has a small kitchen with a burner and a microwave. The view from the deck was simply incredilble. I plan to stay there again next year.
Jeffery, us2 night trip
Exceptional 10.0
Nice place to stay and enjoy the island
Gerardo, us1 night trip
Exceptional 10.0
We stayed in Suite 5 for our honeymoon. The views of the sea were breathtaking. The room was perfect and we had more than enough space. I highly recommend staying here!
TheBrowns, us6 night romance trip

Villa Elena Isla Mujeres, Isla Mujeres