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1 room, 2 adults

the DOUGLAS, Autograph Collection, Vancouver

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Netflix
  • Billiards or pool table
45 Smithe Street, Vancouver, BC, V6B 0R3, Canada

Luxury hotel with 5 restaurants, near BC Place Stadium
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Netflix
    • Billiards or pool table
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The property is beautiful. WIFI should be free though.Mar. 9, 2020
  • Beautiful room and comfortable bed. Excellent service. Concierge team were amazing. Room…Feb. 16, 2020

the DOUGLAS, Autograph Collection, Vancouver

  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Park View
  • Junior Suite, 1 King Bed, Non Smoking, Park View
  • Room, 1 King Bed, View, Corner
  • Suite, 1 Bedroom, City View
  • Room, 2 Queen Beds, Non Smoking
  • Apartment, 1 King Bed (Executive Lounge Access, High Floor)
  • Suite, 2 Bedrooms (Executive Lounge Access,Bi-Level)
  • Suite, 1 Bedroom (Executive Lounge Access,Bi-Level)

What’s around the DOUGLAS, Autograph Collection, Vancouver

Landmarks

  • In Downtown Vancouver
  • BC Place Stadium - 5 min walk
  • Rogers Arena - 7 min walk
  • Granville Island Public Market - 26 min walk
  • TELUS World of Science - 18 min walk
  • Stanley Park - 2.7 mi / 4.4 km
  • Pacific Coliseum - 3.8 mi / 6.1 km
  • Capilano Suspension Bridge - 6.4 mi / 10.4 km

Getting around

  • Vancouver Intl. Airport (YVR) - 18 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 3 min drive
  • Pitt Meadows, BC (YPK) - 42 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 128 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 124 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 148 min drive
  • Vancouver Pacific Central Station - 21 min walk
  • Vancouver Waterfront Station - 22 min walk
  • Port Moody Station - 24 min drive
  • Stadium-Chinatown Station - 8 min walk
  • Yaletown-Roundhouse Station - 9 min walk
  • Olympic Village Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 188 rooms

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 33 lbs)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • 24-hour room service
Things to do
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 23067
  • Conference space size (meters) - 2143
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built - 2017
  • Elevator
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Netflix
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Spa by JW has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Victor - This restaurant specializes in local cuisine and serves brunch and dinner.

D/6 Lounge - This bar specializes in local cuisine and serves lunch, dinner, and light fare. Open daily.

Honey Salt - This family restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.

MRKT East - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

BC Kitchen - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Recreation

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

the DOUGLAS, Autograph Collection, Vancouver’s small print

Also known as

  • DOUGLAS Autograph Collection Hotel Vancouver
  • DOUGLAS Autograph Collection Hotel
  • DOUGLAS Autograph Collection Vancouver
  • DOUGLAS Autograph Collection
  • the DOUGLAS, Autograph Collection Hotel
  • the DOUGLAS, Autograph Collection Vancouver
  • the DOUGLAS, Autograph Collection Hotel Vancouver

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs CAD 42 per day with in/out privileges

Valet parking costs CAD 47 per day with in/out privileges

Full breakfast is offered for an extra charge of CAD 30 per person (approximately)

Pets are allowed for an extra charge of CAD 50 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for CAD 14.95 per day (rates may vary)

Wired Internet access is available in guestrooms for CAD 14.85 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for the DOUGLAS, Autograph Collection, Vancouver

  • Does the DOUGLAS, Autograph Collection offer free cancellation for a full refund?
    Yes, the DOUGLAS, Autograph Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is the DOUGLAS, Autograph Collection currently open?
    This property is closed from March 24 2020 to August 31 2020 (dates subject to change).
  • Is parking offered at the DOUGLAS, Autograph Collection?
    Yes. Self parking costs CAD 42 per day. Valet parking costs CAD 47 per day.
  • Are pets allowed at the DOUGLAS, Autograph Collection?
    Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at the DOUGLAS, Autograph Collection?
    You can check in from 4 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near the DOUGLAS, Autograph Collection?
    Yes, there are 5 onsite restaurants. Nearby restaurants include Milltown Bar & Grill (7.1 mi), Starbucks Coffee (7.3 mi), and McDonald's (7.3 mi).
  • What is there to do near the DOUGLAS, Autograph Collection?
    Recommended spots to visit include BC Place Stadium (5-min walk) and Rogers Arena (7-min walk), along with TELUS World of Science (0.9 mi) and Granville Island Public Market (1.5 mi).

Recent reviews

Superb 9.0 From 315 reviews

Very Good 8.0
Mostly Amazing
This is a beautiful hotel and we will probably stay again. The service was amazing at every turn. Every single person, especially the lady at the front desk was so friendly and accommodating. The one thing I learned is that my request to have flowers in our room for my wife was not relayed through Hotels.com, so you have to call the hotel directly for special requests like that. One small issue was the heating unit in our room made a loud bang every hour or so, so if they're able to fix that it would be a perfect experience. Very high value experience and the Victor restaurant was just amazing. We went there twice in two days.
Nick, ca1 night trip
Very Good 8.0
First room checked into was not made. Had to come back to front desk to get reassigned. 2nd room was perfect.
MIKE, ca1 night business trip
Exceptional 10.0
Ple
Robert, ca1 night business trip
Exceptional 10.0
5Star
Amazing hotel, amazing staff, no better place to stay
Michael, ca1 night family trip
Exceptional 10.0
Amazing room decor, felt more like an apartment than a hotel
Evan, ca1 night trip
Exceptional 10.0
Excellent
Celebrated Mom's 70th here with a stay over night and dinner at Honey Salt. Everything was excellent! My new favorite downtown hotel.
Tanja, ca1 night family trip
Exceptional 10.0
Amazing!! Front desk is so welcoming super friendly. Rooms are spacious, would definitely book again in the near future.
ca1 night trip
Poor 2.0
Not 5 stars!
We had unbelievable noisy neighbours and the hotel was unable to keep them quiet enough to for us to sleep. 3 calls later and then using white noise on our phone we slept for 3 uninterrupted hours. The check in and out was good. The lounge was cold -turns into a night club after hours. The manager I talked to a day later was apologetic but we’ll not return. This is not a 5 star property!
Bryan, ca1 night trip
Exceptional 10.0
Great stay for date night in the city!
ca1 night trip
Exceptional 10.0
Good hotel only downsize can be a bit loud in the evenings if your room faces the stadium.
ca4 night business trip

the DOUGLAS, Autograph Collection, Vancouver

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