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All properties in Cebu, Cebu, Central Visayas, Philippines

Southpole Central Hotel, Cebu

3.5-star hotel with restaurant, near Heritage of Cebu Monument

  • Free WiFi and free parking

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

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  • Lobby Sitting Area
  • Lobby Sitting Area
  • Bathroom
  • Bathroom Amenities
  • Lobby Sitting Area
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1 / 43Lobby Sitting Area
29 Junquera Street, Cebu, 6000, Philippines
7.0.Good.
  • The place was very clean ,staff was great. Even though we we’re early for checking in…

    Feb. 10, 2020

  • Spacious and clean room. Staff are really very good. Good breakfast selection.

    May 10, 2019

See all 26 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Free WiFi
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 95 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Conference center
    • Airport shuttle

    For families

    • Babysitting or childcare (surcharge)
    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • In Downtown Cebu
    • Heritage of Cebu Monument - 8 min walk
    • Magellan's Cross - 12 min walk
    • Fuente Osmena Circle - 17 min walk
    • Ayala Center - 34 min walk
    • SM City Cebu - 34 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room
    • Room
    • Room

    What’s around

    Landmarks

    • In Downtown Cebu
    • Heritage of Cebu Monument - 8 min walk
    • Magellan's Cross - 12 min walk
    • Fuente Osmena Circle - 17 min walk
    • Ayala Center - 34 min walk
    • SM City Cebu - 34 min walk
    • Cebu Ocean Park - 2.7 mi / 4.4 km
    • SM Seaside City Cebu - 2.7 mi / 4.4 km

    Getting around

    • Mactan - Cebu Intl. Airport (CEB) - 14 min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    map
    See on map
    29 Junquera Street, Cebu, 6000, Philippines

    At a glance

    Hotel size

    • This hotel has 95 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time 2:00 PM-5:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Special check-in instructions

    The front desk is open daily from 8:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting/childcare*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Free onsite valet parking

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)

    Working away

    • Business center
    • Meeting rooms
    • Conference center

    Services

    • Front desk (limited hours)
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2015
    • Elevator
    • ATM/banking
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Handrails in stairways

    Languages Spoken

    • English
    • Filipino

    In the room

    Home comforts

    • Air conditioning
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Rainfall showerhead
    • Shower only
    • Bidet
    • Free toiletries
    • Hair dryer (on request)

    Be entertained

    • LCD TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping

    Special features

    Dining

    All Day Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of PHP 380 for adults and PHP 250 for children (approximately)
    • Airport shuttle service is offered for an extra charge of PHP 700 per vehicle (one-way, Maximum occupancy 2)
    • Area shuttle service is offered for an extra charge

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Babysitting/childcare is available for an extra charge
    • Airport shuttle service for children costs PHP 0 (one-way)

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Policies

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Southpole Central Hotel Cebu
    • Southpole Central Hotel
    • Southpole Central Cebu
    • Southpole Central
    • Southpole Central Hotel Cebu
    • Southpole Central Hotel Hotel
    • Southpole Central Hotel Hotel Cebu

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Southpole Central Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
      • Fitness facilities
      • Shuttle services
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - 5:00 PM. Check-out time is noon. Express check-in is available.
    • Yes, All Day Dining offers international cuisine. The dining venue will be unavailable from July 1 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Orange Brutus (4-min walk), Mang Inasal (4-min walk), and Our Place Pub & Restaurant (4-min walk).
    • Yes, an airport shuttle is available. The charge is PHP 700 per vehicle one-way.
    • No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (5-min drive) is nearby.
    • Recommended spots to visit include Heritage of Cebu Monument (8-min walk) and Magellan's Cross (12-min walk), along with Fuente Osmena Circle (0.9 mi) and Ayala Center (1.8 mi).
    7.0.Good.
    • 2.0.Poor

      Fake smiles, employees, and, service.

      Old hotel. Rooms are not worth the price paid. Bathrooms are old and dirty. No shower curtain. Water all over floor always. Tv reception is bad. Wifi slow. Restaurant food below average. Many times told "item not available sir." Most disappointed with customer service and management. Had problem with dirty table at breakfast. Noticed all tables and table cloths were dirty. Politely wiped my own table, then, complained. Then, was basicallly argued with and laughed at by 4 or 5 employees. Could not believe this treatment! Asked to speak to owner of hotel. "Not available sir." Asked when owner would arrive? "Don't know sir." Asked for owner's phone number. "Don't have it sir." Asked for hotel manager. "Not here yet sir." Asked for manager's time of arrival? "Not sure sir." On and on. Unbelievable treatment and service!! Disgusting! Thought i had experienced bad treatment in the philippines before this. Wow, was i wrong! What's the worst, is, your stuck many times like this in the philippines. Nowhere to go for help. So sad. It's 2020, and, the philippines still has no uniform concept of how to deal with basic problems and complaints.

      Robert, 7 night trip, Feb. 5, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      No hot water due to defective water heater. Seems centralized water heater has no sparing.

      David, 1 night family trip, Jan. 6, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      The place was clean, beds were comfortable, staff were nice :) if you want a comfortable yet affordable place to stay in Cebu, this is a must try ;)

      1 night trip, Sep. 3, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Location is fantastic as it’s in the heart of cebu and staff very Hospitable

      Esteban, 6 night trip with friends, Sep. 2, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Right for the Budget

      It's in Downtown Cebu so it's a good walking distance to many historical places like Fort San Pedro, Santo Nino basilica, Magellan's cross.

      Stephen, 1 night trip, Jun. 20, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      No comments about it everything is was average in the services pay for.

      6 night family trip, Jun. 18, 2019

      Verified CheapTickets guest review

    • 10.0.Exceptional

      Comfy

      Anthony, 5 night trip, May 15, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Friendly staff, nearby amenities, good condition rooms, good Airconditioned, prompt service. Only at times during night, Wifi is quite slow. But overall it's surely a beautiful stay here. Thank you.

      William, 1 night trip, May 9, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Room was smaller than we are used to, also no blanket/comforter on the beds at all, just a top sheet. Maybe that’s all normal here, just wasn’t used to it.

      1 night trip, Jan. 27, 2019

      Verified Expedia guest review

    • 6.0.Good

      宿泊費は安い割にほてるは綺麗だったのですが、フィリピンにはよくあることですが、シャワーはお湯が無いです。 アメニティは揃っていたのでよかったです。ただ音がうるさく各部屋のドアが閉まる音が大きく気になりました。ドアノブが動かないので仕方ないです。 高速船乗り場から近いので利用しました。

      1 night trip, Aug. 7, 2019

      Verified Expedia guest review

    See all 26 reviews