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1 room, 2 adults

The Face Suites Kuala Lumpur, Kuala Lumpur

5-star5 stars
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia

Luxury apartment with kitchenette, near Petronas Twin Towers
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Superb9.0
  • We were scheduled to checkin for 3PM and we requested a room with a view of the Twin…Mar. 19, 2019
  • The Face Suites is an amazing hotel! I would definitely recommend staying here. The…Feb. 21, 2019
830See all 830 Hotels.com reviews
From 1,016 reviews

TripAdvisor Traveller Rating

The Face Suites Kuala Lumpur, Kuala Lumpur

from $147 CAD
  • Deluxe Room, 1 Bedroom
  • Superior Room, 1 Bedroom
  • Premier Room, 1 Bedroom
  • Superior Room, 2 Bedrooms
  • Deluxe Room, 2 Bedrooms
  • Premier Room, 2 Bedrooms
  • One Bedroom Grand Premier

What’s around The Face Suites Kuala Lumpur, Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 13 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • KLCC Park - 20 min walk
  • Jamek Mosque - 22 min walk
  • Merdeka Square - 22 min walk
  • Pavilion Kuala Lumpur - 22 min walk

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 46 min drive
  • Kuala Lumpur Sultan Ismail Station - 19 min walk
  • Kuala Lumpur Masjid Jamek Station - 21 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 22 min walk
  • Bukit Nanas Station - 3 min walk
  • Dang Wangi Station - 5 min walk
  • Medan Tuanku Station - 7 min walk

At a glance

Key facts

Size

  • 200 apartments
  • Arranged over 51 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated fast

  • Great for browsing, email, gaming, and video chat

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the aparthotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the apartment

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate living room
Freshen up
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe iL Viso - This Cafe specializes in international cuisine and serves light fare only.

Tangerine - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Deep Blue - This rooftop bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

The Face Suites Kuala Lumpur, Kuala Lumpur’s small print

Policies

Guests must contact this hotel in advance to reserve a rollaway bed or sofa bed. Please contact the office using the information on the reservation confirmation received after booking.
All guests must show a valid passport. This is the only form of identification that is accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Face Suites Kuala Lumpur
  • Face Suites
  • Face Suites Kuala Lumpur Aparthotel
  • Face Suites Aparthotel
  • The Face Suites Kuala Lumpur

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 200.00 per night

Optional extras

Rollaway beds are available for MYR 85.0 per night

Buffet breakfast is offered for an extra charge of MYR 45.00 for adults and MYR 20.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 830 reviews

Good 6.0
View was great, but there was no service provided.
The view was fantastic but the service was non existent. I believe that this place is also advertised on airbnb therefore there was 0 service offered. Even though we have stayed in luxury apartments via airbnb before and had full service from concierge, bell hops, valets, etc. The Face Suites had 0 service offered. For the money you pay, we might as well have stayed somewhere else, it was just not worth it. You carry your own luggage(s), luckily the doors are automatic, or else you'd probably have to open the door yourself. Mind you, there are trolleys just sitting pretty by the lobby not being used. There are no guards, valets or bellhops available to help you. The front desk staff are a joke, no professionalism whatsoever. They are either chatting up each other or on their smartphones. Not alert, so lethargic as if they don't even want to work. No customer service whatsoever.
Julia A I, caOther trip
Exceptional 10.0
Very good and convenient
Suzanne, ca1 night business trip
Exceptional 10.0
Excellent stay
We were upgraded to a unit larger than our condo at home.Superb new lodgings fit for royalty. Even a washer- dryer. Pool on 51st floor offers panoramic view of K.L..Highly recomend
HELEN, ca1 night romance trip
Exceptional 10.0
Staffs are all very courteous. On our 2 day, 3 of our split units a/c failed and they upgraded our room.
ca2 night family trip
Exceptional 10.0
Beautiful and conveniently located hotel
Awesome 5-star hotel. The infinity pool took our breath away! Our 2 bedroom condo was perfect. Under 10 min walk to the Petronas Towers and easy access to GO KL free bus service (5 min walk). Great time here at the Face Suites!
ca4 night family trip

The Face Suites Kuala Lumpur, Kuala Lumpur

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