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1 room, 2 adults

The Face Suites Kuala Lumpur, Kuala Lumpur

5-star5 stars
Great for familiesThis property has good facilities for families.
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia

Luxury apartment with kitchenette, near Petronas Twin Towers
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,100 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Overall great. Nice staff, spacious rooms, pool with beautiful view.Jul. 18, 2019
  • Often smell smoking in and around my initial as well as changed rooms.Jul. 1, 2019

The Face Suites Kuala Lumpur, Kuala Lumpur

from $98 CAD
  • Deluxe Room, 1 Bedroom
  • Superior Room, 1 Bedroom
  • Premier Room, 1 Bedroom
  • Superior Room, 2 Bedrooms
  • Deluxe Room, 2 Bedrooms
  • Premier Room, 2 Bedrooms
  • One Bedroom Grand Premier

What’s around The Face Suites Kuala Lumpur, Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 13 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • KLCC Park - 20 min walk
  • Jamek Mosque - 22 min walk
  • Merdeka Square - 22 min walk
  • Pavilion Kuala Lumpur - 22 min walk

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 52 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive
  • Kuala Lumpur Sultan Ismail Station - 19 min walk
  • Kuala Lumpur Masjid Jamek Station - 21 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 22 min walk
  • Bukit Nanas Station - 3 min walk
  • Dang Wangi Station - 5 min walk
  • Medan Tuanku Station - 7 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 200 apartments
  • Arranged over 51 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the aparthotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the apartment

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate living room
Freshen up
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe iL Viso - This café specializes in international cuisine and serves light fare only.

Tangerine - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Deep Blue - This rooftop bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

The Face Suites Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Face Suites Kuala Lumpur
  • The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur
  • Face Suites
  • Face Suites Kuala Lumpur Aparthotel
  • Face Suites Aparthotel
  • The Face Suites Kuala Lumpur
  • The Face Suites Kuala Lumpur Aparthotel
  • The Face Suites Kuala Lumpur Kuala Lumpur

Policies

Guests must contact this hotel in advance to reserve a rollaway bed or sofa bed. Please contact the office using the information on the reservation confirmation received after booking.
All guests must show a valid passport. This is the only form of identification that is accepted at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 200.00 per night

Optional extras

Rollaway beds are available for MYR 85.0 per night

Buffet breakfast is offered for an extra charge of MYR 45.00 for adults and MYR 20.00 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 886 reviews

Exceptional 10.0
Top notch!
Perfect location, services, room, pool and gym. What else can I say? Oh yes, I forgot about the incredibly low price for what you are getting at The Face. Also the very abordable restaurant on the 51st floor.
Jean, caBusiness trip
Exceptional 10.0
Very good and convenient
Suzanne, ca1 night business trip
Exceptional 10.0
Excellent stay
We were upgraded to a unit larger than our condo at home.Superb new lodgings fit for royalty. Even a washer- dryer. Pool on 51st floor offers panoramic view of K.L..Highly recomend
HELEN, ca1 night romance trip
Poor 2.0
The FACE Suite - It literally turn your FACE ANGRY
The breakfast selection was a total disappointment with very questionable food storage and handling process. The pool, while providing a great view, was chalky and was basically a bird bath with bird poo and pee. The hotel provides a towel card for 2 towels (so if you have more people you are out of luck) but we were not informed that the towels could ONLY BE USED at the pool. It was breezy and cold and we wrapped our toddler and babies up in the towels to return to the room only to be told straight-faced at the door that we had to remove the towels as the towels could not leave the pool. Even when we tried explaining that our children were COLD and we would bring the towels back immediately, the bouncer at the door refused and insisted we remove the towels from the wrapped up children and babies. A side note, the glass panel beside the glass door was cracked and looked like it would completely give way but no warning signs were put up. Our trip ended in a total nightmare because almost the whole group fell ill soon before check out. 1 adult 1 child were admitted to the hospital with a NORO VIRUS only known to contract via contaminated food or water, another 3 adults, 2 babies and 1 toddler suffering from similar symptoms (Diarrhoea, vomiting,fever). Safe to say, we will NEVER go back to this hotel again.
QUAN FU WAYNE, sg1 night family trip
Fair 4.0
Not worth staying
Elevator very slow and our floor had a section of ceiling that was open, like construction was needed. Infinity pool not meeting up to the picture on website... service was slow and food not good either. All in all, a disappointment.
Hanna, us1 night trip

The Face Suites Kuala Lumpur, Kuala Lumpur

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