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The Shore Hotel & Residences, Malacca City

Riverfront hotel with indoor pool, near Jonker Street Night Market

  • Free WiFi in lobby and free parking
From
$34 CAD

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GF-27, No. 193, Pinggiran Sungai Melaka, Malacca City, 75100, Melaka, Malaysia
7.0.Good.
  • Check in is very slow and time consuming.

    Mar. 11, 2021

  • Should try it out and no regret

    Feb. 11, 2021

See all 86 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 511 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle

For families

  • Children's pool
  • Television
  • Free toiletries
  • Garden
  • Laundry facilities
  • Iron/ironing board

What’s around

  • On the riverwalk
  • Jonker Street Night Market - 14 min walk
  • A Famosa - 20 min walk
  • Mahkota Medical Center - 29 min walk
  • Red Square - 17 min walk
  • Malacca Sultanate Palace Museum - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • 3-Bedroom Apartment
  • Basic Twin Room, 2 Single Beds, Balcony, City View
  • Premier Suite

What’s around

Landmarks

  • On the riverwalk
  • Jonker Street Night Market - 14 min walk
  • A Famosa - 20 min walk
  • Mahkota Medical Center - 29 min walk
  • Red Square - 17 min walk
  • Malacca Sultanate Palace Museum - 18 min walk
  • St Paul's Church - 20 min walk
  • Pantai Hospital - 4.5 mi / 7.3 km

Getting around

  • Free area shuttle
map
See on map
GF-27, No. 193, Pinggiran Sungai Melaka, Malacca City, 75100, Melaka, Malaysia

At a glance

Hotel size

  • This hotel has 511 rooms
  • This hotel is arranged over 42 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court

Working away

  • Number of meeting rooms - 5
  • Conference space
  • Conference center

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • Rooftop terrace
  • Garden

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch TV
  • Cable TV channels

Stay connected

  • Desk

Food and drink

  • Free bottled water

Small print

Also known as

  • Shore Residences Apartment Melaka
  • The Shore & Residences
  • Shore Residences Apartment
  • The Shore Hotel Residences
  • The Shore Hotel & Residences Hotel
  • The Shore Hotel & Residences Malacca City
  • The Shore Hotel & Residences Hotel Malacca City
  • Shore Residences Melaka
  • Shore Residences Aparthotel Malacca
  • Shore Residences Aparthotel
  • Shore Residences Malacca
  • Shore Hotel Malacca
  • Shore Malacca
  • The Shore Residences

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of MYR 20 for adults and MYR 10 for children (approximately)

Policies

Pool access available from 7 AM to 8:30 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 100.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Shore Hotel & Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and a children's pool. Guests have pool access from 7 AM to 8:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include Mei Sin Cafe (5-min walk), Lu Yeh Yen (5-min walk), and Zest Restaurant (6-min walk).
  • Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a garden.
7.0.Good.
  • 4.0.Fair

    Poor Service and cleanliness

    I travel alone,1st my room aircon is spoil and try to call service line ,but nobody answer the call,so that I pack my bag everything go down and ask,2nd they change new room for me, when I go in to the room I saw lizard past by beside the cup, and the door lock is doesn’t work,,and I try to call service line, again nobody answer call.i when down 2nd time, they just ask me back to the room wait for the technician ,wait almost 30min just settle the lock,well very good funny experience will be 1st ,and last,thanks

    1 night trip with friends, Oct. 30, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Wasted a lot of time on waiting for lift....

    Jason, 1 night family trip, Sep. 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Super Long waiting time for lift

    Everything is gd except for the lift. When checking out waited half hr for the lift.

    2 night family trip, Feb. 27, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel within distance to city but lift always full during peak period and again this 2nd visit pool terribly cold

    Hisham, 1 night family trip, Jan. 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    All good... Will stay again with family... Thumbs up

    1 night family trip, Jan. 10, 2020

    Verified Expedia guest review

  • 2.0.Poor

    1. No shower foam, shampoo and conditioner 2. No clean up services even upon request 3. Safe deposit box was not working 4. The air conditioning was full with dust 5. TV channels very basic 6. One of the lift down button was not working 7. Lift waiting time is around 15 minutes 8. Registration not properly done which caused missunderstanding between hotel and guest

    1 night family trip, Dec. 20, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    No comment

    1 night trip with friends, Oct. 27, 2019

    Verified Expedia guest review

  • 6.0.Good

    Not ideal Stay at The Shore

    There is a stench smell at the corridor level that I stay at floor 11. Must wait Long time for the lift as once it’s full load, it will miss skip your level. The most disappointing is u have to pay $10 ringgit for additional towel although u indicates in hotel.com website. The floor manager said if book directly through the hotel website will be different. To use the pool service, the Swiss garden hotel have pool towels for their guest whereas the Shore hote guest have to bring their own from the room. Not likely to come back to this hotel during my next stay!

    Lee, 2 night family trip, Oct. 25, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Dirty rooms

    Dirty and sticky room, don't really want to come back again, although the services were awesome!

    1 night business trip, Oct. 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a really wonderful stay. My only grouse was the aircon in the room which was not cold enough. Luckily it was just for a night but that aside, I am very happy with the place. It was my second time there. The staffs were friendly and nice during check in. Great job to them!

    ErwinMahdar, 1 night family trip, Aug. 29, 2019

    Verified Expedia guest review

See all 86 reviews