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All properties in Matlock, England, United Kingdom
1 room, 2 adults

New Bath Hotel and Spa, Matlock

4-star4 stars
New Bath Rd, Matlock Bath, Matlock, England, DE4 3PX, United Kingdom

4-star hotel in Matlock with spa and outdoor pool
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from November 5 2020 to February 14 2021 (dates subject to change).
  • did not like awkward (Non intuitive) shwoer controlsOct. 2, 2019
  • It is al lovely property with a great pool (not open, yet). We found brasserie prices…May 3, 2019

New Bath Hotel and Spa, Matlock

  • Superior Double Room
  • Superior Twin Room
  • Deluxe Double Room
  • Double Room, Balcony, Annex Building
  • Family Room, Balcony, Annex Building
  • Superior Single Room
  • Junior Suite

What’s around New Bath Hotel and Spa, Matlock

Landmarks

  • Matlock Parks Country Park - 1 min walk
  • Gulliver's Kingdom - 8 min walk
  • Heights of Abraham - 12 min walk
  • Cromford Mill - 15 min walk
  • Hall Leys Park - 36 min walk
  • Leawood Pumphouse - 39 min walk
  • Lumsdale Valley - 3 mi / 4.8 km
  • Lea Gardens - 3.5 mi / 5.6 km

Getting around

  • Manchester Airport (MAN) - 63 min drive
  • East Midlands Airport (EMA) - 40 min drive
  • Nottingham (NQT) - 45 min drive
  • Matlock Bath Station - 14 min walk
  • Cromford Station - 21 min walk
  • Matlock Station - 4 min drive

At a glance

Key facts

Hotel size

  • This hotel has 54 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only, restrictions apply*

  • 2 per room

  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas

Transportation

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Full-service spa
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
Facilities
  • Number of buildings/towers - 1
  • Garden
Languages Spoken
  • English

In the room

Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • 32-inch TV
  • Digital TV channels

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA.

The spa is open daily.

New Bath Hotel and Spa, Matlock’s small print

Also known as

  • New Bath Hotel Derbyshire
  • Hotel New Bath Hotel and Spa Matlock
  • Matlock New Bath Hotel and Spa Hotel
  • Hotel New Bath Hotel and Spa
  • New Bath Hotel and Spa Matlock
  • New Bath Hotel Spa
  • New Bath
  • New Bath Hotel Spa
  • New Bath Hotel
  • New Bath Hotel and Spa Hotel
  • New Bath Hotel and Spa Matlock
  • New Bath Hotel and Spa Hotel Matlock
  • New Bath Derbyshire
  • New Bath Hotel Matlock
  • New Bath Matlock
  • New Bath Hotel Matlock
  • New Bath Hotel
  • New Bath Matlock

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Pool access available from 9:00 AM to 3:30 PM.

Guests under 18 years old are not allowed in the swimming pool.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

This property accepts credit cards, debit cards, and cash.

Optional extras

Continental breakfast is offered for an extra charge of GBP 10 per person (approximately)

Pets are allowed for an extra charge of GBP 20.00 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for New Bath Hotel and Spa, Matlock

  • Does New Bath Hotel and Spa offer free cancellation for a full refund?
    Yes, New Bath Hotel and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is New Bath Hotel and Spa currently open?
    This property is closed from November 5 2020 to February 14 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at New Bath Hotel and Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at New Bath Hotel and Spa?
    Sorry, there's no onsite parking at New Bath Hotel and Spa.
  • Is there a pool at New Bath Hotel and Spa?
    Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 3:30 PM.
  • Are pets allowed at New Bath Hotel and Spa?
    Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 20.00 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at New Bath Hotel and Spa?
    You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
  • Are there restaurants at or near New Bath Hotel and Spa?
    Yes, there's an onsite restaurant. Nearby restaurants include The Fishpond (6-min walk), Charles Steak House (8-min walk), and Kostas Fish Bar (8-min walk).
  • Is there an onsite casino at New Bath Hotel and Spa?
    No, this hotel doesn't have a casino, but Mecca Bingo (20-min drive) is nearby.
  • What is there to do at New Bath Hotel and Spa and nearby?
    New Bath Hotel and Spa has a spa and an outdoor pool, as well as a steam room and a garden.

Recent reviews

Very Good 8.0 From 276 reviews

Very Good 8.0
Good location close to all the main attractions. Friendly and helpful staff.
Geoff, gb3 night romance trip
Very Good 8.0
Well organised and good experience return visit
Happy with our return visit as we were confident that the hotel would have all COVID challenges covered, and we were correct. Slightly disappointed with our room as the annex building looks tired and reminded us of a low budget motel. The staff were friendly and helpful and breakfast was fine, although it seemed slightly strange, although understandable, to preorder cold continental food. With specific food time slot booking required, the hotel should provide advanced warning to guests as limited breakfast times were available to us when we checked in and no availability for evening food. Overall a good experience again which we expected.
darren, gb1 night trip
Exceptional 10.0
idden gem
Hidden gem. Lovely modern interior but yet old property. Quiet and spacious rooms
Diana, gb1 night trip
Poor 2.0
No spa facilities available. No evening meal availability. Tv in the bedroom was in and out of tune constantly. Breakfast service was poor with numerous items unavailable. At checkout I was followed to the car park and told I had to return to the hotel as I hadn’t paid i explained I had and showed my booking information after 5 minutes of checking they said sorry it was a mistake. All very embarrassing in front of other guests.
John, gb1 night family trip
Good 6.0
Will be better
Hotel is well situated and a very nice place. It is let down by lack of structure, management and processes. A high number of staff are new and doing their very best. This is my second stay and i would come back.
Gary, gb4 night trip
Very Good 8.0
Enjoyed the stay and pool,
gb1 night family trip
Good 6.0
Weekend stay
Had a comfortable room only stay. The bedroom and bathroom were very clean and the bed very comfortable. Our only disappointment was that the room was far too warm. Boxed in hot pipework made the room uncomfortably warm. I enquired about a fan but no one got back to me. When checking out and being asked about the stay, I made a comment about the room and was told that most rooms in the hotel are like this due to the pipework. They do have fans, but only about 10 for a 54 bed establishment. I would suggest they purchase many more.
Sue, gb2 night trip
Good 6.0
Room very good ..But ....
very poor facilities for covid security ..should have been sanitiser all over as lots of doors to have to open etc .Staff at breakfast didn't wear visors or masks and coffee and tea was self service which was unhygienic at this time .However the room upgrade was very nice ...we were given a junior suite which was very pleasant and spacious but it was the breakfast situation which left our stay dissapointing ..felt uncomfortable ..table was sticky and also for reasons above
michael, gb1 night business trip
Fair 4.0
Poor staffing levels meant poor service and customer frustration
gb1 night romance trip
Very Good 8.0
We had a lovely stay, the location is perfect for access to the Peak District.
Mark, gb1 night trip

New Bath Hotel and Spa, Matlock