Guests
All properties in Kuching, Sarawak, Malaysia

The Waterfront Hotel, Kuching

4-star hotel with indoor pool, connected to a shopping center, near Plaza Merdeka

  • Free WiFi and free parking
From
$79 CAD

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
Indoor Pool. Image 1 of 66
1 / 66Indoor Pool
68, Jalan Tun Abang Haji Openg, Kuching, 93000, Sarawak, Malaysia
8.6.Fabulous.
  • Great location. Staff was very helpful. Wonderful view from the pool.

    Feb. 2, 2020

  • Great location. Very disappointing executive lounge and Offerings.…

    Nov. 7, 2019

See all 178 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Shopping
Dining options
Safe

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 208 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Indoor pool
    • Fitness center
    • Business center

    For families

    • Free cribs/infant beds
    • Children's pool
    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping

    What’s around

    • Heart of Kuching
    • Plaza Merdeka - 2 min walk
    • Sarawak Museum - 5 min walk
    • Golden Anniversary Bridge - 6 min walk
    • Chinese History Museum - 6 min walk
    • Kuching Waterfront - 7 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Twin (Compound View)
    • Deluxe Family (Compound View)
    • Junior King Suite (Compound View)
    • Premier Twin (City View)
    • Premier Twin (River View)
    • Premier King (River View)
    • Premier Family (City View)
    • Club Floor Twin
    • Club Floor King
    • Club Floor Family (City View)

    What’s around

    Landmarks

    • Heart of Kuching
    • Plaza Merdeka - 2 min walk
    • Sarawak Museum - 5 min walk
    • Golden Anniversary Bridge - 6 min walk
    • Chinese History Museum - 6 min walk
    • Kuching Waterfront - 7 min walk
    • Kuching City Mosque - 7 min walk
    • Sarawak State Legislative Assembly - 15 min walk
    • Fort Margherita - 36 min walk

    Getting around

    • Kuching Intl. Airport (KCH) - 17 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    68, Jalan Tun Abang Haji Openg, Kuching, 93000, Sarawak, Malaysia

    At a glance

    Hotel size

    • This hotel has 208 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle from 8 AM to 8 PM*

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • 24-hour room service

    Things to do

    • Indoor pool
    • Children's pool
    • Fitness facilities

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Year Built - 2015
    • Elevator

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking

    Languages Spoken

    • Chinese
    • English
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Soundproofed rooms
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Cafe Via Mare - This café serves breakfast, lunch, and dinner.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Airport shuttle service is offered for an extra charge of MYR 15 per person (one way)

    Children and extra bedsPay at property

    • Airport shuttle for children between the ages of 6 and 12 costs MYR 15 (one-way)

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    Also known as

    • Waterfront Hotel Kuching
    • Waterfront Kuching
    • The Waterfront Hotel Hotel
    • The Waterfront Hotel Kuching
    • The Waterfront Hotel Hotel Kuching

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, The Waterfront Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, Cafe Via Mare. Nearby restaurants include Drunk Monkey (3-min walk), Kim Joo - Kolo Mee (4-min walk), and Black Bean Coffee (5-min walk).
    • Yes, an airport shuttle is available from 8 AM to 8 PM at scheduled times. The charge is MYR 15 per person one way.
    • The Waterfront Hotel has an indoor pool and a fitness center.
    8.6.Fabulous.
    • 8.0.Very Good

      Amazing location, clean and convenient

      Amazing location for this hotel next to the Chinatown, the old Court House and the waterfront. Rooms are clean and comfortable with a great view to the mosque, the bridge and the opposite shore with its government buildings.

      Guy, 5 night trip, Sep. 11, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      Liked he marvelous panorama seen from the riverview rooms and the location, having most of Kuchin's attraction at a walking distance. Disliked the lack of eletrical sockets in the bathroom and to put some more hooks (hangers) would help a lot. The TV remote control wasn't working, but in the end we didn't want to watch TV anyway.

      3 night romance trip, Mar. 23, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Attached to a good mall

      1 night business trip, May 18, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Staff needs to improve customer service quality....

      1 night business trip, Mar. 11, 2021

      Verified Expedia guest review

    • 6.0.Good

      The location was great. Adjacent to a mall, easy access to eateries which offer great local food, Kuching’s tourist attractions are just within a few mins of walking distances. Hotel amenities were OK. Need to pay more attention on cleanliness of cups/cutleries in the room.

      2 night trip, Dec. 28, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Great hotel in Kuching, location wise is good, Plaza Merdeka is below it and interconnected. Located near to India Street and Waterfront.

      1 night business trip, Dec. 14, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      Located in the heart of the city walking distance to the best hawkers food in the city and shopping just adjacent to the hotel. Enjoy walks at the waterfront

      Jemmy, 1 night family trip, Dec. 4, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      Place to stay in kuching

      Very good place to stay with walking distance to shopping mall and attractive place.

      3 night business trip, Aug. 8, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      It's near to Merdeka Mall, near to the Kuching Waterfront, and shops are scattered nearby. So very convenient for me as they're just walking distance. Easy to go on foort

      Nida, 1 night romance trip, Jul. 18, 2020

      Verified Expedia guest review

    • 6.0.Good

      Beuutiful room

      The rooms are beautiful, spacious and clean. I stayed in a suite with a wonderful view. The service is also good and the staff is very friendly. The only huge disappointment was the breakfast. There was a very small selection and it was not freshly made. Even the fried noodles was oily and basically just noodles. There was also no healthy food options. If you do stay here, I would recommend that you skip the breakfast, it is not worth the extra it.

      Frances, 1 night trip, Jul. 9, 2020

      Verified Hotels.com guest review

    See all 178 reviews