Guests
All properties in Ixtapa, Guerrero, Mexico

Holiday Inn Resort Ixtapa All Inclusive, Ixtapa

All-inclusive beachfront property with pool bar, near El Palmar Beach

  • Free WiFi and free parking
From
$188 CAD

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Boulevard Ixtapa, Lote 2, Ixtapa, 40884, GRO, Mexico
7.6.Good.
  • Service was great, check in & out was easy. Food was hit or miss, but typical all…

    Mar. 2, 2020

  • Staff was friendly, ease of check in & out was excellent. Food was mediocre. Rooms were…

    Feb. 24, 2020

See all 284 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Clean Promise (IHG), Safe Travels (WTTC - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Convenient
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 431 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Free children's club

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

What’s around

  • On the beach
  • El Palmar Beach - 1 min walk
  • Magic World Aquapark - 9 min walk
  • Delfiniti - 11 min walk
  • Ixtapa Golf Course - 13 min walk
  • Marina Ixtapa - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, Ocean View
  • Standard Room, Garden View
  • Superior Room, Pool View
  • Room, Oceanfront

Location

Boulevard Ixtapa, Lote 2, Ixtapa, 40884, GRO, Mexico
  • On the beach
  • El Palmar Beach - 1 min walk
  • Magic World Aquapark - 9 min walk

What’s around

Landmarks

  • On the beach
  • El Palmar Beach - 1 min walk
  • Magic World Aquapark - 9 min walk
  • Delfiniti - 11 min walk
  • Ixtapa Golf Course - 13 min walk
  • Marina Ixtapa - 20 min walk
  • Marina Ixtapa Golf Club - 26 min walk
  • Vista Hermosa Beach - 26 min walk
  • La Ropa Beach - 6 mi / 9.6 km
  • Zihuatanejo Bay - 4.9 mi / 7.9 km
  • Ixtapa Island - 4.9 mi / 7.9 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 19 min drive

At a glance

Size

  • 431 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Playground on site
  • Free bicycles nearby
  • Pool umbrellas
  • Arcade/game room

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 907
  • Conference space size (meters) - 84
  • Conference center

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1983
  • Elevator
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Braille signage
  • Hand-held showerhead
  • Wheelchair-accessible bathroom vanity
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Grab bar - in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours

Dining

La Isla - This restaurant specializes in international cuisine and serves lunch only.

Frutas y Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

La terraza - This restaurant specializes in international cuisine and serves dinner only. Open daily.

Caña Brava - This restaurant serves lunch only. A children's menu is available. Open daily.

Sport Bar - Onsite bar. Open daily.

Small print

Also known as

  • Holiday Inn Resort Ixtapa All Inclusive
  • Ixtapa Inclusive Inclusive
  • Holiday Inn Resort Ixtapa All Inclusive Ixtapa
  • Holiday Inn Resort Ixtapa All Inclusive an IHG Hotel
  • Holiday Inn Resort Ixtapa All Inclusive All-inclusive property
  • Holiday Inn Ixtapa
  • Holiday Inn Ixtapa All Inclusive
  • Holiday Inn Ixtapa

Optional extras

Babysitting/childcare is available for an extra charge

Policies

Pool access available from 8:00 AM to 8:00 PM.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Bureau Veritas (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Resort Ixtapa All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Deborah's Restaurant (3-min walk), Casa Morelos (4-min walk), and Ruben's Hamburgers (6-min walk).
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 2 bars and a 24-hour fitness center. Holiday Inn Resort Ixtapa All Inclusive also has an arcade and a garden.
7.6.Good.
  • 6.0.Good

    location was good for bus and shopping, food was okay, nothing special, the influx of Mexicans on the weekends was annoying as the staff then catered to them and ignored others

    9 night romance trip, Feb. 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I think thier should be more night dances in the sports bar it was a great stay the staff was relly friendly and they take great care of you thier

    10 night trip with friends, Feb. 12, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The staff was incredible, super friendly and always ready with a refill. The room was comfortable and spacious, the furniture could use an update but the bed was comfy and sheets were soft and smooth. The beach was gorgeous and perfect for long walks, lots of palapas & chairs but the chairs don’t recline fully. Lots of options for snacks & drinks (FYI the ceviche and tacos baja are the best!).

    4 night romance trip, Dec. 29, 2019

    Verified Expedia guest review

  • 6.0.Good

    We enjoyed the palapa On beautiful beach with friendly staff throughout the resort. Rooms lampshades were rusty, glass balcony door cracked and room smelled of mold often. Not enough bathrooms Near beach and often restaurants were not all open despite full hotel especially on the weekend. For price with AI it was ok but would not stay again, better options on same beach.

    Shannon, 4 night romance trip, Dec. 3, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Our room was very clean and was cleaned well first thing in the mornings. The waiters and waitresses are friendly and quick with service! The entertainment staff is the best! Cleo, the towel guy was always friendly and welcoming. Carlos and Hugo did an outstanding job with the entertainment and providing activities. They went out of their way to make things like a bike ride very memorable and enjoyable. They also did a great job running and hosting the nightly shows. Their effort to speak English was appreciated and excellent. They are such hard workers we noticed. They deserve a raise!! The nightly shows were fantastic and the 2 man band was the best! We loved their music. Lastly, Gerry from the Ixtapa tours was great and set us up with 3 interesting trips and excursions. We highly recommend visiting him at his desk beside the lobby to set you up with a personal tour guide. Overall, the staff is what makes this hotel a great place to visit.

    Sheryl, 7 night romance trip, Aug. 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location on the beach, walking distance to everything, friendly staff. Will definitely return.

    14 night trip with friends, Apr. 13, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Staff were very attentive and friendly. Bed was comfortable. Food was good. A bit noisy a couple of nights but otherwise we had a great time!

    Sandra, 5 night romance trip, Apr. 3, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    The only good thing about this property is it's location across from the shopping and dining centre.

    4 night romance trip, Apr. 2, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    We liked that it was a “Mexican” style resort. The pool area was very nice. The food and staff were excellent. The facility is getting a bit old.

    7 night romance trip, Mar. 14, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    First time all inclusive resort holiday and we thoroughly enjoyed it. Location was excellent, staff and service were excellent as well. Very clean including the beach which was well cared for in front of the resort. The food was of good quality and tasty however the supper buffet did lack variety. Always an excellent selection of fruit and vegetables on every buffet but there was little variety day to day in regards to the entrees. It was difficult to tell the difference from international night to Mexican night for example. However this wouldn’t deter us from coming back to the resort. The fiesta on Saturday was very good with good quality food. Right across the street is the market and some other restaurants to choose from. The beach is awesome and a very inexpensive massage is about 10 minute walk away. Overall would certainly recommend this resort as a great experience with excellent staff and service.

    7 night romance trip, Mar. 13, 2019

    Verified Expedia guest review

See all 284 reviews