citizenM Tower of London, London

This is by far the coolest hotel I’ve ever stayed in. It’s a bit intimidating when you walk in, at least in the evening after a long flight when the lobby is ROCKING and you are lugging your bags through what feels like a happening club! Once you locate the self serve kiosks and code your room key, you’re off to your room and, if you’re like my colleague and I, you haven’t even had contact with a hotel employee! The rooms are teeny and intentional with everything a traveler needs for a short stay. The bed is ample and super comfortable. While the rooms are small, the bathrooms are ample and the shower pressure a delightful refreshing wake up. There is traveler eye candy everywhere with quotes and quips about traveling and travelers, iconic British literature and artifacts all over the walls, a beautiful common ironing room on each floor, a roof top bar that feels like a library slash informal meeting area. (It doesn’t serve any food - weird - and the restaurant downstairs doesn’t serve the same awesome selection of drinks - so you’re either eating OR drinking.) The food for all meals was healthy and excellent and I was able to get a proper cup of coffee after weeks of traveling in non-coffee regions. Small complaints: The food is insanely expensive. It would be nice to see staff and be welcomed in some way. There are iPads to control lighting, window shades, etc. This is a cool concept but both mine AND my colleague’s crapped out.

Wow. What a great location and what a beautiful view from the room of the Tower of London! We had to pay GBP 19 extra to reserve a room with this view, though. But it was worth it.

Wonderful. Wasn't sure what to expect but the staff were amazing, the lobby was lively and the views from the 7th floor were outstanding. Will be staying here again the next time I'm in town.

This is really good hotel to stay and affordable pricing which is amazing to you. Really human resource efficient all inside your room using one iPad to control. Staff service really helpful and knowledgeable everything in London which is give you so comfortable feeling to stay in this hotel. Only think need to improve is about cleaning as I’ve a coffee cup inside my room for five days and when I checkout that day they still on the deck . Otherwise everything is perfect for people who love traveling.

Hotel staff were excellent and extremely helpful, I give them a plus 10. The only issue would be the size of the room, our previous hotel in Liverpool had a bathroom bigger than the entire unit at The CitizenM. The location is great as was everything else