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All properties in Springfield, Massachusetts, United States of America

Holiday Inn Express Springfield Downtown, an IHG Hotel, Springfield

Baroque hotel with indoor pool, near MassMutual Center

  • Free on-the-go breakfast, free WiFi, and free parking
From
$182 CAD

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  • Holiday Inn Express Springfield Downtown, an IHG Hotel, Springfield
  • Holiday Inn Express Springfield Downtown, an IHG Hotel, Springfield
  • Pool
  • Pool
  • Holiday Inn Express Springfield Downtown, an IHG Hotel, Springfield
Holiday Inn Express Springfield Downtown, an IHG Hotel, Springfield. Image 1 of 48
1 / 48Holiday Inn Express Springfield Downtown, an IHG Hotel, Springfield
145 State Street, Springfield, 01103, MA, United States of America
8.8.Fabulous.
  • everything was clean and tidy and the staff were very friendly and helpful.

    Oct. 29, 2019

  • Grande chambre très propre et bien entretenue.....

    Aug. 19, 2019

See all 594 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Easy parking
Quiet
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 98 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Metro Center
  • MassMutual Center - 3 min walk
  • Naismith Memorial Basketball Hall of Fame - 13 min walk
  • Springfield Armory - 14 min walk
  • Titanic Museum - 20 min walk
  • Forest Park - 2.6 mi / 4.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 2 Queen Beds (Addl Living Area)
  • Suite, 1 King Bed (Additional Living Area)
  • Standard Room
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 Queen Bed (Addl Living Area)
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible (Comm)
  • Suite, 1 King Bed, Accessible (Comm, Roll Shwr)
  • Suite, 2 Queen Beds, Accessible (Comm, Tub)
  • Suite, 2 Queen Beds, Accessible (Comm, Roll Shwr)

What’s around

Landmarks

  • In Metro Center
  • MassMutual Center - 3 min walk
  • Naismith Memorial Basketball Hall of Fame - 13 min walk
  • Springfield Armory - 14 min walk
  • Titanic Museum - 20 min walk
  • Forest Park - 2.6 mi / 4.2 km
  • Six Flags New England - 6.4 mi / 10.3 km
  • Volleyball Hall of Fame - 8.6 mi / 13.9 km

Getting around

  • Bradley Intl. Airport (BDL) - 24 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 21 min drive
  • Springfield Union Station - 11 min walk
  • Holyoke Station - 14 min drive
  • Windsor Locks Station - 16 min drive
  • Area shuttle
map
See on map
145 State Street, Springfield, 01103, MA, United States of America

At a glance

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Snack bar/deli
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

PetsPay at property

  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 8 AM to 10 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.

State tax ID - C0004282810

Also known as

  • Holiday Inn Express Springfield Downtown Hotel
  • Holiday Inn Express Springfield Downtown, an IHG Hotel Hotel
  • Inn Express Springfield Hotel
  • Holiday Inn Express Springfield Downtown

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express Springfield Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Red Rose Pizzeria (3-min walk), Nadim’s Downtown Mediterranean Grill (5-min walk), and La Fiorentina Pastry Shop (7-min walk).
  • No, this hotel doesn't have a casino, but MGM Springfield (2-min walk) is nearby.
  • Holiday Inn Express Springfield Downtown, an IHG Hotel has an indoor pool and a fitness center.
8.8.Fabulous.
  • 8.0.Very Good

    Great urban hotel

    Clean and comfy. Great breakfast and nice staff. The only downside is the water dripping onto the exterior AC of our unit from the AC above. I’m a light sleeper so it can be heard at night. It would be an easy fix. Other than that our family had a great time in the nicely designed suite for 5.

    Nadia, 2 night family trip, Aug. 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice clean room, comfortable beds. Good breakfast, lots of choices. Will definitely comeback.

    ALEX, 1 night family trip, Aug. 10, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Parking was a bit of a pain if you came in later in the evening...lots are in a bit of a sketchy area. Elevators (2) are very small and hard to even hold a luggage cart and a handler! One of them was broken the whole week we stayed. Luckily we were on 2nd floor and stairs were easy. Breakfast was virtually the same bland fare daily. Pancake machine should be moved to a different part of the breakfast area. Draws too many folks and you cannot access the breakfast counter itself as they wait and watch the machine!. On the plus side,close to casino and walking distance to restaurants etc.

    9 night family trip, Jul. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Conveniently located, also very close to MGM casino. Room was clean and breakfast was good!

    LittleMissMummy, 1 night family trip, Jul. 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good place to stay for business meetings

    I didn’t like the breakfast

    4 night business trip, May 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel. Friendly staff. Great breakfast.

    Maher, 1 night family trip, Nov. 23, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    good service

    Good service and nice people

    XIAOFENG, 2 night business trip, Oct. 5, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a perfect stay and very convenient in the downtown area.

    Fritz, 1 night trip, Sep. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice Hotel! Don’t know why it has 2 stars as it is very clean, updated and super nice staff

    Sarah, 1 night family trip, Aug. 13, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    don't know if I would return.

    I understand the restrictions with COVID, BUT, you should not advertise what you cannot offer. I booked on hotels.com and it said Hot breakfast and the pool was open. got to the hotel and neither was true. The bagged breakfast was ok but everything was bkueberry, which I am allergic to. Parking was another dissapointment, not on premesis about 2 blocks away. We had a handicap accessible room and the beds were to tall and very lumpy and the toilet was the lowest toilet I have ever seen, like a kiddy toilet. Condition of the hotel in general was old.and used

    Louis, 2 night family trip, Jul. 26, 2021

    Verified Hotels.com guest review

See all 594 reviews