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HGU New York

Photo gallery for HGU New York

Front of property
King Standard | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
King Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Overview of HGU New York

HGU New York

4.0 star property
4-star hotel with 2 bars/lounges, near Empire State Building

8.0/10 Very good

1,003 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
34 East 32nd Street, New York, NY, 10016
Main amenities
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Valet parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Laundry facilities

Room options

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 1 min walk
  • Empire State Building - 4 min walk
  • Grand Central Terminal - 12 min walk
  • Madison Square Garden - 12 min walk
  • Bryant Park - 12 min walk
  • Broadway - 15 min walk
  • Times Square - 16 min walk
  • Rockefeller Center - 21 min walk
  • New York University - 26 min walk
  • Washington Square Park - 26 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 7 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • LaGuardia Airport (LGA) - 26 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Newark Liberty Intl. Airport (EWR) - 38 min drive
  • John F. Kennedy Intl. Airport (JFK) - 47 min drive
  • New York W 32nd St. Station - 6 min walk
  • Grand Central - 42 St. Station - 11 min walk
  • Penn Station - 14 min walk
  • 33 St. Station (Park Av. S) - 1 min walk
  • 28 St. Station (Park Av. S) - 5 min walk
  • 34 St. Station (Herald Square) - 8 min walk

Restaurants

  • Bella Napoli - 2 min walk
  • Tasty Cafe - 2 min walk
  • Lenny's - 2 min walk
  • Her Name is Han - 2 min walk
  • Blank Slate Coffee + Kitchen - 2 min walk

About this property

HGU New York

Located 1.2 mi (1.9 km) from the airport, HGU New York offers a great location, putting you within just a 10-minute walk of Empire State Building and 5th Avenue. Guests looking for a bite to eat can check out the restaurant, and the 2 bars/lounges are nice spots to grab a drink at the end of the day. This upscale hotel is also within a 15-minute walk of Grand Central Terminal and Madison Square Garden. Fellow travelers like that it's only a short walk to public transportation: 33 St. Station (Park Av. S) is steps away and 28 St. Station (Park Av. S) is 5 minutes.

Languages

Arabic, Chinese (Mandarin), English, French, Japanese, Korean, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 30 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 60 per night)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • Room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1905
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 25 for adults and USD 25 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Parking

  • Valet parking costs USD 60 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Frequently asked questions

Does HGU New York offer free cancellation for a full refund?
Yes, HGU New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at HGU New York?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at HGU New York on 4 Jan 2023 start from CA $167, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at HGU New York?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at HGU New York?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 30 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at HGU New York?
Yes. Valet parking costs USD 60 per night.
What are the check-in and check-out times at HGU New York?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-out are available.
Is there an onsite casino at HGU New York?
No, this hotel doesn't have a casino, but Resorts World Casino (18-min drive) is nearby.
What is there to do at HGU New York and nearby?
HGU New York has 2 bars.
Are there restaurants at or near HGU New York?
Yes, there's an onsite restaurant. Nearby restaurants include Umi Sushi (3-min walk), Bonchon Chicken (3-min walk), and The Crooked Knife (3-min walk).
What's the area around HGU New York like?
HGU New York is in Manhattan, a short 1-minute walk from 33 St. Station (Park Av. S) and 4 minutes' walk from Empire State Building. Travelers say that the hotel is in a great location.

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.1/10

Amenities

8.1/10

Property conditions & facilities

7.7/10

Eco-friendliness

4/10 Fair

Not Four Stars - Disappointing
Was really disappointed as a whole. Really want some of my money back as I feel scammed. It wasn’t a great stay. I chose this place for the outside roof area, only to find out when I asked how to access it, that it was ‘closed for the winter’. No coffee facilities in the room (which is just bizarre and I’ve never stayed in any hotel without as a basic). They sell it downstairs between a certain times but make up the prices day to day (one day it was 4 dollars, the next day it was over 6). The girl doesn’t give any change back which is pure cheek assuming it’s a tip. When it’s ‘closed’ (a curtain) the staff help themselves but will not serve guests. Had to ask for robes in our room and the girl at reception wouldn’t bring them up, I had to get dressed again and go down to reception to wait whilst she collected them. The place was generally grotty with mould on the bathroom ceiling, rust on the shower curtain rail and the ‘luxury toiletries’ were all discoloured and watered down. No idea how it can call itself a 4 star hotel. I’ve stayed at better 2 stars. Feel like it was a rip-off for the price and the ‘luxury’ labelling is false advertising and a scam. I paid for the use of the roof area as advertised and didn’t get to see it at all. Only real positive is location but still doesn’t justify the cost.
4-night family trip
Verified Hotels.com guest review

6/10 Good

Tricia, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thanksgiving Stay
The receptionist was very friendly and helpful! She made a great impression of the hotel. We also loved the lobby and the living room feel. I will definitely stay here for all future visits!
Christensen, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Diana, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

- comfortable bed - great location - strong wifi - housekeeping never came to clean (was there Monday-Friday) - hotel doesn't have vending machine or any other way to buy bottle of water after hours - toilet made weird noise/slight smell most of the time
5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice people. Convenient location. Small room. New York gonna New York.
Sam, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anniversary Weekend
After reading some of the reviews before our trip, I was getting nervous. It was either this place is fantastic or never book this hotel again. Well fortunately for us, it was truly a wonderful experience and Chris at check-in went above and beyond to make our weekend trip enjoyable.
Gloria, 3-night trip
Verified Hotels.com guest review

6/10 Good

Brett, 2-night business trip
Verified Hotels.com guest review