Hôtel Plaza Québec

Photo gallery for Hôtel Plaza Québec

Primary image
Indoor pool
Indoor pool
Balcony
Flat-screen TV

Overview of Hôtel Plaza Québec

Hôtel Plaza Québec

4.0 star property
4-star hotel with indoor pool, near Laurier Quebec

8.2/10 Very good

1,585 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
The price is CA $158
Price available on 09/05/2022
Map
3031 boulevard Laurier, Québec City, QC, G1V 2M2
Main amenities
  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
  • Conference center
For families
  • Babysitting (surcharge)
  • Playground on site
  • Garden
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Ste. Foy
  • Aquarium du Québec - 23 min walk
  • Laval University - 27 min walk
  • Laurier Quebec - 1 min drive
  • Quebec City Convention Center - 15 min drive
  • Quebec City Town Hall - 18 min drive
  • Citadelle of Quebec - 25 min drive
  • Les Galeries de la Capitale - 11 min drive
  • Quartier Petit Champlain - 19 min drive
  • Quebec Cruise Terminal - 19 min drive
  • Videotron Centre - 15 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 13 min drive
  • Quebec Palace Station - 20 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min walk
  • Quebec Sainte-Foy Station - 24 min walk

About this property

Hôtel Plaza Québec

Hôtel Plaza Québec puts you 1.2 mi (1.9 km) from Aquarium du Québec and 1.4 mi (2.2 km) from Laval University. You can indulge in massages, facials, or mani/pedis, and grab a bite to eat at Ginger Pub-Grill-Lounge, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers like the comfortable beds and helpful staff.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 233 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 5:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking (fees apply)
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (7115 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Weekly housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Recycling
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Ginger Pub-Grill-Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Ginger Sushi-Bar - Onsite sushi bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 100.00

Optional extras

  • Breakfast costs between CAD 11 and CAD 15 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for CAD 15.0 per day
  • Rollaway beds are available for CAD 15.0 per day

Parking

  • Extended parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.

Also known as

Hotel Plaza Quebec City
Plaza Quebec Hotel City
Plaza Quebec Sainte Foy
Hôtel Plaza Québec Hotel
Hôtel Plaza Québec Québec City
Hôtel Plaza Québec Hotel Québec City

Frequently asked questions

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Will be back
We speak English and everyone was very accommodating and helpful during the check in/out process and when we had left our keys behind.
Alexa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josée, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Totally unsatisfied, checked out early.
Not very wheelchair friendly, small chipped up ramp to front door, elevators small. cafe closed. No lounge area to hang out during rain. Pool area to small. Worst view of a roof.
Christine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay and enjoy with family.
Gurvinder, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Lanh, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Giuseppe, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Manish, 3-night family trip
Verified Hotels.com guest review

6/10 Good

glenda, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Needs improvement
Disappointing customer service. Although the check in was quite quick and the room appeared nice and clean. When we checked out we informed the counter staff of bug bites during our stay. We felt a nonchalant attitude by the clerk simply saying we apologize and nothing more. We stayed there for 3 nights and both my wife and I were bit. We informed the clerk that we hoped it wasn't bed bugs and again no real response. It's only when we asked for someone to call us on the hotel's website did someone contact us the following day. It was confusing because the person who called asked the counter clerk if the matter should be escalated and they advised no. When we got the call we were offered a 50% discount for a future stay. Quite frankly, we're not sure we would stay at this hotel again and secondly, the discount email never came. Other issues, they offered to send me the invoice via email however I had to follow up with the hotel the following day because I still hadn't received the invoice. The iron and ironing board in the room is barely operational. If you need something ironed you would need to use their dry cleaning services since the ironing board comes out of a drawer, is awkwardly shaped and does not allow for proper ironing.
Serge, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Nita, 2-night trip
Verified Hotels.com guest review