Shera Inn Hotel

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Indoor pool
Deluxe Double Room | Minibar, in-room safe, desk, iron/ironing board

Overview of Shera Inn Hotel

Shera Inn Hotel

4.0 star property
4-star hotel with 2 bars/lounges, near National Museum of Kazakhstan

8.0/10 Very good

47 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Khadzhimukan St 47, Almaty, 050067
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Spa services
  • Conference center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Medeu District

Getting around

  • Almaty (ALA-Almaty Intl.) - 28 min drive
  • Almaty Station - 21 min drive
  • Airport shuttle (surcharge)

About this property

Shera Inn Hotel

4-star hotel in the heart of Medeu District, rejuvenated in 2016
Take advantage of a free breakfast buffet, a roundtrip airport shuttle, and a terrace at Shera Inn Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.Be sure to enjoy a meal at Lobby Bar Vienne, the onsite restaurant. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • A front desk safe, coffee/tea in the lobby, and an elevator
  • A TV in the lobby, ATM/banking services, and multilingual staff
  • Guest reviews give good marks for the breakfast, helpful staff, and proximity to shopping
Room features
All guestrooms at Shera Inn Hotel include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Refrigerators, daily housekeeping, and desks


English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 188 rooms
  • Arranged over 11 floors


  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Onsite parking limited


  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free

What to do

  • Ski lifts nearby

Working away

  • Business center
  • Meeting room
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Spa services
  • Sauna
  • Steam room


  • Elevator


  • English
  • Russian

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Lobby Bar Vienne - Onsite lobby lounge. Open 24 hours.
Lounge Bar Rome - Onsite cocktail bar. Open select days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 6000 per vehicle (one way)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Rollaway beds are available for KZT 7840 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Shera Park Inn Hotel Almaty
Shera Park Almaty
Shera Inn Hotel Almaty
Shera Almaty
Shera Park Inn Hotel
Shera Inn Hotel Hotel
Shera Inn Hotel Almaty
Shera Inn Hotel Hotel Almaty

Frequently asked questions

Does Shera Inn Hotel offer free cancellation for a full refund?
Yes, Shera Inn Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shera Inn Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Shera Inn Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shera Inn Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Shera Inn Hotel?
Yes, an airport shuttle is available. The charge is KZT 6000 per vehicle one way.
What are the check-in and check-out times at Shera Inn Hotel?
You can check in from 2 PM - midnight. Check-out time is noon.
Is there an onsite casino at Shera Inn Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (18-min drive) is nearby.
What is there to do at Shera Inn Hotel and nearby?
Have fun with nearby winter activities like skiing. Enjoy amenities like 2 bars, a sauna, and a steam room.
Are there restaurants at or near Shera Inn Hotel?
Yes, there's an onsite restaurant, Lobby Bar Vienne. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Traveler's coffee (5-min walk), Sadu (7-min walk), and Kish Mish (10-min walk).
What's the area around Shera Inn Hotel like?
Shera Inn Hotel is a short 18-minute walk from Dostyk Plaza and 19 minutes' walk from National Museum of Kazakhstan.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

IGOR, 1-night business trip
Verified guest review

10/10 Exceptional

ARS -Meir, 2-night business trip
Verified guest review

6/10 Good

Лучшее, что есть в этом отеле - сотрудники
Плюсы: Персонал- приветливый, дружелюбный, всячески пытаются решить проблемы постояльцев и исправить косяки. Спасибо Дамирам и девочкам (не помню, как зовут), что помогали и пытались как-то решить проблемы с номером. Большие номера Минусы: Состояние отеля. Внимательность сотрудников. Скудный завтрак. Режим работы спа и фитнеса неадекватен Постоянно ломается карта в номер Не работает управление климатом Всего одно большое полотенце Простыни меньше, чем кровать Иногда нет горячей воды Еда: Нормальная еда. Один раз за три недели была рыба. Мясо есть. Есть зелень и сладости. Выбор небогатый, много жареного, но в целом позавтракать можно вкусно. В итоге: Если вас устраивает цена и отношение персонала вам важнее качества номеров и остального, то это ваш выбор. В противном случае - лучше поискать что-то ещё. В целом по уровню это точно не 5 звёзд.
20-night business trip
Verified guest review

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

Nothing works here. Even the doors. People never smile. :(
1-night family trip
Verified Expedia guest review

8/10 Very good

Cheap and convenient.
Kohzo, 1-night business trip
Verified guest review

6/10 Good

Due to my flight time ibarrived hotel around 08 am. Even they have available room, hotel charge to me half of daily price for 5.5 hours early check in.
AHMET ULKU, 3-night business trip
Verified guest review

8/10 Very good

Nice ambience and good property for staying . They need more efficient staff at reception to do efficient check in and check out
Brij, 1-night trip
Verified Expedia guest review

8/10 Very good

Lovely view of the mountains from my room. Friendly staff. Could have a bit more English training for some of the wait staff
Gina, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Best choice vs money
Amazing value for the money, friendly staff, great breakfast, amazing view, easy accesss to shopping mall and ski resort.
Ted , 7-night trip
Verified Expedia guest review