Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Mercure Singapore On Stevens, Singapore

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Arcade/game room
  • Dry cleaning/laundry service
28 Stevens Road #01-02, Orchard, Singapore, 257878, Singapore

4-star hotel with 14 restaurants, near Orchard Road
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Arcade/game room
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • EMPLOYEES AT THE FRONT DESK ARE VERY WELCOMING.CHECK INN AND OUT ARE VERY FAST. ROOM IS…Nov. 6, 2019
  • Really nice hotel but room very small and no closet to hang clothes, as coffee maker is…Aug. 4, 2019

Mercure Singapore On Stevens, Singapore

  • Deluxe Room
  • Deluxe Room
  • Privilege, Room
  • Privilege, Room
  • Privilege, Suite
  • Superior Room
  • Superior Room

What’s around Mercure Singapore On Stevens, Singapore

Landmarks

  • In Orchard
  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Merlion - 3.3 mi / 5.2 km
  • Singapore Flyer - 3.5 mi / 5.7 km
  • Gardens by the Bay - 3.8 mi / 6 km
  • Marina Bay Sands Casino - 4.2 mi / 6.7 km
  • Marina Bay Sands Skypark - 4.2 mi / 6.8 km

Getting around

  • Changi Airport (SIN) - 29 min drive
  • Singapore (XSP-Seletar) - 24 min drive
  • Johor Bahru (JHB-Senai Intl.) - 64 min drive
  • JB Sentral - 42 min drive
  • Newton Station - 17 min walk
  • Orchard Station - 18 min walk
  • Botanic Gardens Station - 25 min walk
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 518 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-1 AM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Secured covered onsite self parking (SGD 35 per day)

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 14 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Arcade/game room
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Year Built - 2017
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Low-height bed
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways
Languages Spoken
  • Chinese
  • English
  • French
  • Indonesian
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Winestone - This wine bar specializes in Mediterranean cuisine and serves lunch and dinner.

Mercure Singapore On Stevens, Singapore’s small print

Also known as

  • Mercure Singapore Stevens Hotel
  • Mercure Stevens Hotel
  • Mercure Singapore Stevens
  • Mercure Stevens
  • Mercure Singapore On Stevens Hotel
  • Mercure Singapore On Stevens Singapore
  • Mercure Singapore On Stevens Hotel Singapore

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8:00 AM to 9:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of SG Clean (Singapore) and ALLSAFE (Accor Hotels) guidelines.

    The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Covered self parking costs SGD 35 per day

    Buffet breakfast is offered for an extra charge of SGD 15 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Mercure Singapore On Stevens, Singapore

    • Does Mercure Singapore On Stevens offer free cancellation for a full refund?
      Yes, Mercure Singapore On Stevens does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Mercure Singapore On Stevens currently open?
      This property is closed from September 1 2020 to March 15 2021 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Mercure Singapore On Stevens?
      This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Mercure Singapore On Stevens?
      Yes. Self parking costs SGD 35 per day.
    • Is there a pool at Mercure Singapore On Stevens?
      Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
    • Are pets allowed at Mercure Singapore On Stevens?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Mercure Singapore On Stevens?
      You can check in from 2 PM - 1 AM. Check-out time is noon. Contactless check-out is available.
    • Are there restaurants at or near Mercure Singapore On Stevens?
      Yes, there are 14 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Shang Palace (9-min walk), The Waterfall (10-min walk), and The Line (10-min walk).
    • Is there an onsite casino at Mercure Singapore On Stevens?
      No, this hotel doesn't have a casino, but Resort World Sentosa Casino (12-min drive) and Marina Bay Sands Casino (14-min drive) are both nearby.
    • What is there to do near Mercure Singapore On Stevens?
      Recommended spots to visit include Orchard Road (12-min walk) and Singapore Botanic Gardens (0.9 mi), along with Merlion (3.3 mi) and Singapore Flyer (3.5 mi).

    Recent reviews

    Very Good 8.2 From 597 reviews

    Exceptional 10.0
    Great hotel and staff
    Excellent stay. Lovely staff
    john, ca2 night romance trip
    Exceptional 10.0
    This is one of the best hotels I've stayed with. You get your money's worth. The highlight was their 24-hour laundromat service. It's a nice alternative to expensive hotel laundry services (though Mercure offers this as well). Will definitely stay with them again the next time I visit Singapore.
    ca2 night romance trip
    Very Good 8.0
    Was a great stay except the toilet was a bit too small.
    ca4 night trip
    Very Good 8.0
    New hotel in Singapore
    Anthony, ca2 night business trip
    Exceptional 10.0
    I'd stay again
    Great checkin/out, clean, modern with European design, smallish rooms, no desk, great internet, good workout facilities, lovely pool. Staff are very good, quick and helpful with any issues.
    Bruce, ca2 night business trip
    Exceptional 10.0
    Good choice for personal or business
    New property with excellent amenities. The buffet breakfast is complete with a range of choices to cater to Asian or Western palates. The complimentery shuttle over to T Galleria near Orchard Rd makes it easy for access to restaurants, retail and public transit. Rooms are stylish and the pool is wonderful and relaxing. Room is a bit on the small side in that space for suitcases and storage is smaller than the usual. The rooms are quiet and the a/c is also quiet and well situated making for a comfortable sleep.
    Leilani, ca2 night trip
    Very Good 8.0
    Central, shuttle to MRT, nice neighbourhood.
    Clean and new hotel with good amenities including great gym, pool and lap pool and restaurants. Highly recommend!
    ca7 night trip
    Exceptional 10.0
    The shuttle to Orchard street was handy. It would be nice if the shuttle back to the hotel ran later into the evening. The hotel room was small but had everything we needed. Overall a great experience.
    ca5 night trip
    Exceptional 10.0
    Great stay
    Great stay, great bed.
    Lawrence, sg1 night trip
    Very Good 8.0
    Long weekend stay
    Hotel is in good/new condition. A bit difficult to reach from MRT station (10 minutes walk) and located in a more residential area with no shopping and limited restaurants choice. The hotel offers several restaurants which we didn’t try however. There is a shuttle bus to Orchard Road. Staff is friendly and helpful. Didn’t use the pool, but had view on it, seems to be nice and clean. Breakfast choice and quality was good. In-room dining was at best fair, dishes arrived cold (ordered breakfast in the room). Wifi worked properly.
    Markus Bernhard, hk3 night trip

    Mercure Singapore On Stevens, Singapore