Castaway Resort

Photo gallery for Castaway Resort

Primary image
Outdoor pool
Outdoor pool
Pool
Terrace/patio

Overview of Castaway Resort

Castaway Resort

3.5 star property
3.5-star hotel in Mushroom Bay with pool bar and bar/lounge

9.2/10 Superb

27 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchenette
  • Air conditioning
Map
101 Jalan Mushroom Bay, Lembongan Island, 80771
Main amenities
  • Daily housekeeping
  • Near the beach
  • Pool bar
  • Bar/lounge
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
For families
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 18.9 miles/30.5 km
  • Airport shuttle (surcharge)

About this property

Castaway Resort

A great choice for a stay in Lembongan Island, Castaway Resort features an airport shuttle. You can be pampered with massages, then unwind with a drink at the bar/lounge. Other features include a poolside bar, a terrace, and a garden. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from 1 PM - 7 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 7 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Spa services

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Kitchenette
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

This property does not have elevators.

This property accepts credit cards and cash.

Also known as

Castaway Resort Lembongan Island
Castaway Lembongan Island
Castaway Resort Lembongan
Castaway Resort Hotel
Castaway Resort Lembongan Island
Castaway Resort Hotel Lembongan Island

Frequently asked questions

Does Castaway Resort offer free cancellation for a full refund?
Yes, Castaway Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Castaway Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Castaway Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Castaway Resort?
Yes, there's free self parking.
Is airport shuttle service offered by Castaway Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Castaway Resort?
You can check in from 1 PM - 7 PM. Check-out time is 11 AM.
What is there to do at Castaway Resort and nearby?
Castaway Resort has spa services and a garden.
Are there restaurants at or near Castaway Resort?
Yes. Nearby restaurants include Cookies Coffee shop (12-min walk), Dhipa Warung (13-min walk), and Pa*Pa Tarros Bar & Resto (13-min walk).
Does Castaway Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room.
Does Castaway Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Castaway Resort like?
Castaway Resort is located near Mushroom Bay Beach in Mushroom Bay, a short 16-minute walk from Gala-Gala Underground House and 17 minutes' walk from Sandy Bay Beach. The local area is walkable and popular for its beaches.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Like Family
Coming from a five star hotel the previous night we may have been a little distracted by the smaller bed and humble room but the staff and the personal vibe more than made up for that! We loved our stay here and will definitely return.
Julie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Place was nice and cosy, staff were very helpful to call and arrange for pick ups. Breakfast was also delicious. Only complaint was that the shower was erratic and didn't have hot water at times.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

A great small resort close to the beach and AtTMs and cafes. The staff were lovely and helpful with tour information and our room was cleaned daily. The pool was a good size and clean. My only complaint was the live music playing every night directly across the road until 10.00pm but other than that was a great stay and would stay here again.
5-night romance trip
Verified Wotif guest review

10/10 Exceptional

The property was lovely good amenities lovely pool close to beaches and restaurants
4-night family trip
Verified Wotif guest review

10/10 Exceptional

The location is very close to Mushroom Beach with restaurants closeby. The staff are wonderful and extremely helpful. Pool is clean. Small complex.. The only suggestion from myself would be some extra lighting around the path at the entrance as it is hard to see at night. This is my second stay here.
4-night family trip
Verified Lastminute guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

LISA, 4-night romance trip
Verified Hotels.com guest review

6/10 Good

Slightly disappointed
The resort is beautiful. Would of rated much higher BUT NO HOT water . We stayed in 8 mid range priced hotel and was surprised that they couldn’t get it to work . It was the most expensive hotel we stayed in so we were disappointed that we had to take 1-2 minute showers ! And secondly , food was incredibly salty , even when we requested light salt . Both situations were addressed but not resolved .
christina, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Wotif guest review

10/10 Exceptional

Nice relaxing island stay
We had a great stay at Castaway. The hotel felt like a little oasis to come home to after being out in the islands. It was small and compact and the rooms were nicely arranged around a lovely pool. We spent more time hanging out at the hotel around the pool than we expected. The staff was very helpful in arranging local tours and day trips. The only small issue was that the rooms were not very well soundproofed so there was some noise from the other rooms and from the bar across the street. The hotel is in a great spot and is very walkable to several restaurants, dive shops, and Mushroom Bay beach which is a beautiful spot at sunset.
Aaron, 3-night trip with friends
Verified Hotels.com guest review