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Park Plaza London Waterloo, London

4-star hotel with spa, near Florence Nightingale Museum

  • Free WiFi
From
$198 CAD

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Studio (1 King Bed) - Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 52
1 / 52Terrace/Patio
6 Hercules Road, London, SE1 7DP, England, United Kingdom
8.8.Fabulous.
  • The hotel was within walking distance to many London attractions. Hotel staff were…

    Mar. 5, 2020

  • Excellent other than pool not available after 8 pm for children which after a long day of…

    Jan. 2, 2020

See all 2,192 reviews

Official standards

This property advises that it adheres to Safety Protocol (Radisson) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Transportation options
Safe
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 494 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In London City Centre
  • London Eye - 12 min walk
  • Big Ben - 13 min walk
  • Westminster Abbey - 16 min walk
  • Houses of Parliament - 16 min walk
  • Old Vic - 10 min walk

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Enter dates for 2 guests

  • Superior Double Room
  • Superior Room, 1 King Bed
  • Superior Room (Twin)
  • Studio (King)
  • Room (Studio - Twin)
  • Executive Room
  • Executive Room, View
  • Executive Room (Studio)
  • Suite, 1 Bedroom

Location

6 Hercules Road, London, SE1 7DP, England, United Kingdom
  • In London City Centre
  • London Eye - 12 min walk
  • Big Ben - 13 min walk

What’s around

Landmarks

  • In London City Centre
  • London Eye - 12 min walk
  • Big Ben - 13 min walk
  • Westminster Abbey - 16 min walk
  • Houses of Parliament - 16 min walk
  • Old Vic - 10 min walk
  • Florence Nightingale Museum - 5 min walk
  • Imperial War Museum - 6 min walk
  • The Vaults - 7 min walk
  • Southbank Centre Book Market - 8 min walk
  • Lambeth Palace - 9 min walk

Getting around

  • London City Airport (LCY) - 39 min drive
  • Heathrow Airport (LHR) - 50 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • Luton Airport (LTN) - 48 min drive
  • London (QQW-Waterloo Train Station) - 11 min walk
  • London Waterloo Station - 11 min walk
  • London Waterloo East Station - 13 min walk
  • Lambeth North Underground Station - 6 min walk
  • Waterloo Underground Station - 11 min walk
  • Westminster Underground Station - 12 min walk

At a glance

Hotel size

  • This hotel has 494 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 45.00 per night)
  • Offsite parking within 0.3 mi (GBP 20 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)

Be entertained

  • 48-inch LED TV
  • Pay movies

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Mandara Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Park Plaza London Waterloo Hotel
  • Park Plaza Waterloo Hotel
  • Park Plaza Waterloo
  • Park Plaza London Waterloo Hotel
  • Park Plaza London Waterloo London
  • Park Plaza London Waterloo Hotel London

Optional extras

Self parking costs GBP 45.00 per night

Parking is available offsite and costs GBP 20 per day (0.3 mi away)

English breakfast is offered for an extra charge of GBP 19.50 for adults and GBP 19.50 for children (approximately)

Policies

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Park Plaza London Waterloo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 45.00 per night.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Four Corners (3-min walk), The Three Stags (4-min walk), and The Corner Cafe (4-min walk).
  • Park Plaza London Waterloo has a spa and an indoor pool, as well as a fitness center.
8.8.Fabulous.
  • 2.0.Poor

    Dark small loud uncomfortable no towels. Dirty. House cleaning failed to clean room two days in a row. Lighting system terrible. Pull out couch impossible to open close. Would it recommend

    5 night family trip, Jan. 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel and amazing location near subway station- very convenient. Clean, recent, and comfortable. I would recommend! One thing to improve: breakfast room felt very crowded in the morning. Not large enough to accommodate guests. My two cents!

    Dom, 4 night family trip, Nov. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome hotel.

    Awesome hotel and great location. Would stay here again.

    Dylan, 1 night trip, Nov. 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great property, with clean contemporary rooms. will stay again

    1 night family trip, Nov. 1, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    My husband and our son (<1 yr) arrived at the hotel at 10am. Knowing that the regular check in hour is 3pm, we still went to check with the hotel receptionist if we could check in our room early since our baby was super jet lagged and didn't sleep at all during our 7 hour flight. They were able to quickly clean up a room to let us in as soon as possible. However, a few hours after, since it was during the regular check out hour, a staff came into our room without knocking on our door. He came in even though we yelled that we didn't need any room service.

    Sally, 6 night family trip, Sep. 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location, well kept, good amenities, comfortable rooms.

    LorenzoVanin, 7 night romance trip, Sep. 22, 2019

    Verified Expedia guest review

  • 6.0.Good

    I think nothing was unique. Front desk staff appeared over worked.

    6 night family trip, Sep. 10, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great idea about getting a bottle of wine when skipping room cleaning.

    1 night business trip, Aug. 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel is great! The location is perfect, because you can walk to Eye of London, Big Ben, Parliament building, Westminster Abbey, among other tourist locations! It is also close to train station, so it is easy to take the "tube" from the airport to the hotel. Around the hotel you can find grocery stores, Italian and local restaurants. I strongly recommend this hotel to anyone going to London!

    3 night family trip, Aug. 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved this property- very stylish and advanced control of everything in the room.

    3 night family trip, Jul. 30, 2019

    Verified Expedia guest review

See all 2,192 reviews