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1 room, 2 adults

Park Plaza London Waterloo, London

4-star4 stars
6 Hercules Road, London, England, SE1 7DP, United Kingdom

4-star hotel with spa, near Florence Nightingale Museum
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel was within walking distance to many London attractions. Hotel staff were…Mar. 9, 2020
  • Excellent other than pool not available after 8 pm for children which after a long day of…Jan. 9, 2020

Park Plaza London Waterloo, London

from $199 CAD
  • Superior Double Room
  • Superior Twin Room
  • Superior King Room
  • Studio (1 King Bed)
  • Studio (2 Twin Beds)
  • Executive Double Room
  • Executive Studio (1 King Bed)
  • Executive Studio (2 Twin Beds)
  • Suite, 1 Bedroom

What’s around Park Plaza London Waterloo, London

Landmarks

  • In London City Centre
  • London Eye - 12 min walk
  • Big Ben - 13 min walk
  • Westminster Abbey - 16 min walk
  • Houses of Parliament - 16 min walk
  • Old Vic - 10 min walk
  • Florence Nightingale Museum - 5 min walk
  • Imperial War Museum - 6 min walk

Getting around

  • London City Airport (LCY) - 38 min drive
  • Heathrow Airport (LHR) - 51 min drive
  • Gatwick Airport (LGW) - 82 min drive
  • London Waterloo Station - 11 min walk
  • London Waterloo East Station - 13 min walk
  • London Elephant and Castle Station - 18 min walk
  • Lambeth North Underground Station - 6 min walk
  • Waterloo Underground Station - 11 min walk
  • Westminster Underground Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 494 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 48-inch LED TV
  • Pay movies
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Mandara Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Park Plaza London Waterloo, London’s small print

Also known as

  • Park Plaza London Waterloo Hotel
  • Park Plaza Waterloo Hotel
  • Park Plaza Waterloo
  • Park Plaza London Waterloo Hotel
  • Park Plaza London Waterloo London
  • Park Plaza London Waterloo Hotel London

Policies

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Self parking costs GBP 45.00 per night

English breakfast is offered for an extra charge of GBP 19.50 for adults and GBP 19.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Park Plaza London Waterloo, London

  • Does Park Plaza London Waterloo offer free cancellation for a full refund?
    Yes, Park Plaza London Waterloo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Park Plaza London Waterloo?
    Yes. Self parking costs GBP 45.00 per night.
  • Is there a pool at Park Plaza London Waterloo?
    Yes, there's an indoor pool.
  • Are pets allowed at Park Plaza London Waterloo?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Park Plaza London Waterloo?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Park Plaza London Waterloo?
    Yes, there's an onsite restaurant. Nearby restaurants include Hikari (1-min walk), Costa (2-min walk), and Riverside2 (2-min walk).
  • What is there to do near Park Plaza London Waterloo?
    Recommended spots to visit include Florence Nightingale Museum (5-min walk) and Imperial War Museum (6-min walk), along with The Vaults (7-min walk) and Southbank Centre Book Market (8-min walk).

Recent reviews

Fabulous 8.8 From 3,144 reviews

Exceptional 10.0
Awesome hotel.
Awesome hotel and great location. Would stay here again.
Dylan, ca1 night trip
Very Good 8.0
Awesome London stay
Great stay, really nice hotel & room, very convenient location for Transit
Alasdair, ca3 night family trip
Exceptional 10.0
Hotel was beautiful. Perfect location. Friendly staff. The free breakfast was amazing, so much to choose from. The hotel was very clean. My only personal complaint was no door on the bathroom. There was a sliding door for shower/toilet but for sound and lightening it would of been nice to have the bathroom with a door too. Other than that, no issues at all. I would recommend this hotel and will definitely stay again!
Amanda, ca8 night family trip
Good 6.0
Fancy but not functional
Such a cool hotel with lovely staff but when traveling with friends you need a bathroom door! You end up standing in the hall naked!
Sara, ca3 night trip with friends
Very Good 8.0
Clean modern hotel
Modern hotel in a good location. Hi tech room. Only problem was the shower that inundated the floor with water every time you used it.
Dr Katherine, ca3 night romance trip
Exceptional 10.0
Great place but miscue at front desk
Quite a nice place - nothing lacking at all other than one minor miscommunication: upon check late in the evening in we were advised that if we didn't utilize the cleaning service we would be offered a bottle of wine. The following morning we had stuff spread all over as we headed out so we selected DND not considering the wine offer. The following morning we didn't really need cleaning either, so again we selected DND as we left. That eve we dialed Room Service and inquired about the wine rather than walking around the corner to the market - and were told we had to go to Front Desk. 20 minutes later i was annoyed i didn't go around the corner for a $6 bottle of wine - Front Desk told me i required a voucher, but i couldn't get a voucher because i needed to notify Front Desk in the morning the day we did not require cleaning. I responded i was not told that info - the In Training desk agent then had to call house keeping to verify no cleaning etc etc and eventually i was offered a voucher. The place is very nice but next time they can clean my room and i'll go to the market around the corner for a nice bottle of wine.
Shane, ca3 night family trip
Very Good 8.0
Great hotel!
Our stay at the Park Plaza London Waterloo was great! The room was clean and comfortable. Location is awesome as it is so close to the tube. Staff were welcoming and eager to provide recommendations.
Pat, ca6 night family trip
Very Good 8.0
Good base for London
Hotel was conveniently located next to Tube Station (Lambeth North) and train station (Waterloo) and within walking distance of many attractions (i.e. Big Ben, Westminster, London Eye, Southbank, Imperial Museum). Given it is a new hotel, it was in good condition.Beds were very comfortable. Amenities (pool, spa) and free wifi were great. Buffet breakfast was standard (sausages, eggs, beans, toast) and very filling. Only downside was immediate neighbourhood wasn't particularly pleasing.
ca4 night family trip
Exceptional 10.0
Check your billing
It was a great stay and stay where friendly. The challenge was being billed for two toll free calls to the airline for $50., I had to negotiate to have this charge removed after being advised it was hotel policy. Also being charged for alcohol from mini bar and we don’t drink. Otherwise a great stay
Sandra, caFamily trip
Fair 4.0
Very disappointed
I was very disappointed with the service and quality of cleanliness. I will not go to this hotel again despite the great location it has.
ca5 night business trip

Park Plaza London Waterloo, London

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