We had a reservation in this property for 2 nights (jan.24 and 25). We booked a family studio with garden view, kitchen, king bed, Tv etc. When we arrived, the staff who was in charge (his name Miguel, no english at all) told us that for the price what we supposed to pay for our stay, he can not give us, what we booked. We gave him our printed reservation and apparently he saw the price. He said for that price we couldn't get anything but a small room with a double bed and window facing to a dark staircase which (probably) leads to the garage or to the basement. We tried to explain to him (there was a local guy, who could speak english and translated our conversation), that he has nothing to worry about the price and he has to give us the room what we booked. After a half an hour we realized that this guy won't understand us and won't give us a room, so we gave up, because we have to find a room for that night. But this situation ruined our first evening in Quepos. We lost precious time and money (we didn't pay for the room, because we supposed to pay when we checking in, but we have to find a hotel room in last minute and of course all the prices our higher, than if you book in advance).
Very bad experience. I don't wish this situation for anyone.