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Hotel Indigo Cardiff, an IHG Hotel

Photo gallery for Hotel Indigo Cardiff, an IHG Hotel

Exterior
Terrace/patio
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing

Overview of Hotel Indigo Cardiff, an IHG Hotel

Hotel Indigo Cardiff, an IHG Hotel

4.0 star property
4-star hotel with 2 bars/lounges, near Principality Stadium

9.4/10 Exceptional

1,007 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • Health club
  • 24-hour room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Computer station
  • Lobby fireplace
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Cardiff City Centre
  • Principality Stadium - 6 min walk
  • Cardiff Castle - 4 min drive
  • Cardiff University - 4 min drive
  • Cardiff Motorpoint Arena - 6 min drive
  • Cardiff Bay - 8 min drive

Getting around

  • Cardiff International Airport (CWL) - 35 min drive
  • Bristol International Airport (BRS) - 76 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cathays Station - 12 min walk
  • Cardiff Central Station - 12 min walk

Restaurants

  • Le Rendez-Vous - 2 min walk
  • Bwyta Bwyd Bombai - 3B’s - 4 min walk
  • Grey - 4 min walk
  • Thai Asian Delish - 4 min walk
  • Tim Hortons - 4 min walk

About this property

Hotel Indigo Cardiff, an IHG Hotel

Hotel Indigo Cardiff, an IHG Hotel features a rooftop terrace and puts you 0.3 mi (0.5 km) from Principality Stadium. Guests can visit the health club for a workout or grab a bite to eat at Marco Pierre White, which serves British cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a snack bar/deli, and a terrace. The comfortable beds and restaurant get great marks from fellow travelers.

Languages

English, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Height restrictions apply for onsite parking
  • Offsite parking within 328 ft (GBP 29.95 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Spanish
  • Welsh

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Marco Pierre White - This steakhouse specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

Children & extra beds

  • Rollaway beds are available for GBP 25 per night

Parking

  • Parking is available nearby and costs GBP 29.95 per night (328 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff, An Ihg
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff, an IHG Hotel Hotel
Hotel Indigo Cardiff, an IHG Hotel Cardiff
Hotel Indigo Cardiff, an IHG Hotel Hotel Cardiff

Frequently asked questions

Does Hotel Indigo Cardiff, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Cardiff, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Cardiff, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Indigo Cardiff, an IHG Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Indigo Cardiff, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at Hotel Indigo Cardiff, an IHG Hotel and nearby?
Hotel Indigo Cardiff, an IHG Hotel has 2 bars and a health club.
Are there restaurants at or near Hotel Indigo Cardiff, an IHG Hotel?
Yes, Marco Pierre White offers British cuisine. Nearby restaurants include Bwyta Bwyd Bombai - 3B’s (4-min walk), Grey (4-min walk), and Thai Asian Delish (4-min walk).
What's the area around Hotel Indigo Cardiff, an IHG Hotel like?
Hotel Indigo Cardiff, an IHG Hotel is in Cardiff City Centre, a short 6-minute walk from Cardiff Queen Street Station and 3 minutes' walk from St. David's Hall. Travelers say the area is central and good for shopping.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Christmas Shopping Trip
My husband and I stayed here overnight as part of a Christmas shopping trip. The staff at check in and check out were very friendly. We were able to leave our bags as we were too early to check in. The room was beautifully decorated and even though we looked into the high street it was quiet. Breakfast was included and that is always a nice addition. I would definitely stay here again.
Rachel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Beautiful hotel and central location, would recommend and use again, thank you
Mandy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Our experience was disappointing, our so called premium room had no windows apart from two small sky lights that made no difference to the dimness of the room. Room 304 would have been spacious if there was not a big dividing wall splitting it in two. As we had no idea where our room was in relation to the outside world we soon discovered we were obviously very close to a night club as the noise until 3.30 am was horrendous. One of the selling points of the hotel is sound proof rooms! This must have been missed in room 304. More staff are needed at breakfast, there was a que right through the bar waiting to be tabled, frustrating as there were tables but just sat uncleared. I looked forward to my stay at the Indigo Hotel but was left very let down by it.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Hotel - Perfect place to stay for Xmas Shopping.. However breakfast was a shambles even thou staff done their best to accommodate everyone. Large cue during breakfast, Hotel would Ben if it from time slots.
Claire, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing room
Leanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bethan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrian, 1-night trip
Verified Hotels.com guest review