Aunty Arenal Lodge

Photo gallery for Aunty Arenal Lodge

Primary image
2 outdoor pools
2 outdoor pools
2 outdoor pools
Balcony

Overview of Aunty Arenal Lodge

Aunty Arenal Lodge

3.0 star property
Mountain hotel with 2 outdoor pools, near La Fortuna Waterfall

8.4/10 Very good

83 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is CA $84
Price available on 08/03/2022
Map
Carretera al Volcan, Zeta Trece, 300 Metros Este del Super Cristian, La Fortuna, 21007
Main amenities
  • Housekeeping (on request)
  • 2 outdoor pools
  • Breakfast available
  • Room service
  • 2 meeting rooms
  • Airport pick-up service
  • Area shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Barbecue grills
  • Tour/ticket assistance
For families
  • Separate bedroom
  • Garden
  • Terrace
  • Blackout drapes/curtains
  • Flat-panel TV
  • Premium bedding
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • Heart of La Fortuna
  • La Fortuna Waterfall - 39 min walk
  • Costa Rica Chocolate Tour - 5 min drive
  • Chato Volcano - 5 min drive
  • Ecotermales Fortuna - 5 min drive
  • Kalambu Hot Springs - 6 min drive
  • Arenal Adventure World - 6 min drive
  • Children's Eternal Rainforest - 19 min drive
  • Arenal Volcano National Park - 12 min drive
  • Arenal Volcano - 21 min drive
  • Lake Arenal - 24 min drive

Getting around

  • La Fortuna (FON-Arenal) - 8 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)

About this property

Aunty Arenal Lodge

Located just 3 mi (4.8 km) from the airport, Aunty Arenal Lodge offers pick-up service (available 24 hours). Guests can take a dip in one of 2 outdoor pools, and freebies like WiFi and self parking are added perks. Other features include a terrace and a garden. Fellow travelers say great things about the helpful staff and family-friendly amenities.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Friday (10:00 AM - 7:00 PM) and Saturday - Saturday (10:00 AM - 5:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 8:00 AM–9:30 AM
  • Barbecue grills
  • Room service (limited hours)

Working away

  • 2 meeting rooms
  • Coworking spaces

Services

  • Tour/ticket assistance

Facilities

  • Garden
  • Terrace
  • 2 outdoor pools

Accessibility

  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Yard

Freshen up

  • Rainfall showerhead
  • Shower only
  • Shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Housekeeping (on request)
  • Access via exterior corridors
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 25 per stay

Optional extras

  • English breakfast is offered for an extra charge of USD 7 for adults and USD 5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 170 per vehicle
  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Aunty Arenal Lodge La Fortuna
Aunty Arenal La Fortuna
Aunty Arenal
Aunty Arenal Lodge Hotel
Aunty Arenal Lodge La Fortuna
Aunty Arenal Lodge Hotel La Fortuna

Frequently asked questions

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Nature with the volcano closely, the pool 😊
Carlos, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very lovely reception and Fernando was always available to help. Very clean fabulous pools and gardens surrounded
Darra, 3-night family trip
Verified Expedia guest review

4/10 Fair

No hot water
Cory, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

We had a lovely 4-night stay at Aunty’s - in one of the hotel rooms. Laura and the staff there were really welcoming and helpful and the location is beautiful, tucked away at the foot of the volcano, in lush gardens, but within a 10-15min walk from La Fortuna. Uber is well established in the area now and we found that a really easy way to get about. The pools were great and the mini waterfall was great for a warm neck massage! Our ownly criticism was that we had a couple of nights disturbed for an hour or two by dog barking - its not the fault of the property but the surrounding neighbourhood…not an easy one to fix but we had ear plugs so it was fine really. Overall we were very pleased with the stay and would recommend and stay again.
David, 3-night romance trip
Verified Expedia guest review

8/10 Very good

everything over all was nice jus a couple of broken things in the shower like the towel dryer and the foset for the shower aswell
Jeremy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Delightful place to stay, the property is small but tastefully done, beautiful landscaping, pool and swim spa. The individual rms have a king size very comfortable bed, small frig, very spacious. Laura is outstanding, she will arrange any excursions, shuttles, and taxi's. Laura speaks great English!
Kaytee, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Had a wonderful stay at Aunty Arenal for our family of 5. Close enough to town/shopping (I'd walk about 1k each morning to the bakery) but far enough to be quiet and away from the throngs. You are a short walk to a coffee tour nearby, and a short drive to the waterfall as well as to the hot springs, activities, and the bustling part of town. From the unit, there is a great view of Arenal when the clouds have moved, the unit is spacious, clean, and sufficient. On site, laundry room, enough comfortable beds, and useful kitchen. The pool was great to cool off in while waiting for the room to be ready, and lots of comfortable hammocks throughout the property. A couple of small wrinkles, not a big deal - our refrigerator was not cold, and the freezer was more of a fridge temperature. There is a shared hot water system so if your shower is cold, give it some time and it will come back. Finally, like much of Costa Rica, be prepared for some rough (dirt) roads and drive carefully. Overall, loved our stay. Already looking forward to the next time!
Peter TzeYing, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved the value of the place. We had a two bedroom villa with kitchen and laundry room for less than it cost to stay at the thermal spa hotels. There was also hot water in the shower (although we only got it for one day and then the other two there was none—we didn’t know if we’d just gotten lucky the first night, but when we checked out the manager told us that we should have told him the hot water wasn’t working and he would have fixed it). Nice to have a/c in the bedrooms although they only blew at cold temperatures-we had to turn it off halfway through the night). Beds were comfy. No breakfast included but that was ok since we had a kitchen and the grocery store was 5 minutes down the street. Very well located, only a few minutes from restaurants, grocery store and thermal spas. Loved being able to wash our clothes and enjoyed being able to have separate rooms from our boys. We would definitely stay here again!
Carrie Eva, 3-night family trip
Verified Expedia guest review

6/10 Good

Aunty Arenal’s Lodge is a unique and beautiful spot just off the main strip connecting La Fortuna and the Arenal/hot springs areas. The property was beautiful and very secure, but unfortunately it was not a good fit for us. The beds were difficult for us to sleep on (my husband and I ended up sleeping in different beds all 4 nights as a result), breakfast included in our daily rate wasn’t served past 8:30am, and the somewhat sporadic heating of the warm pool made it hard to enjoy. We could hear everything outside and inside our room throughout our time spent there- we regularly heard conversations and activities of our neighbors (for better and for worse). Plainly, I think we came into this with higher expectations of a more comfortable stay but we felt more like it was something we had to get through. I imagine those staying in villas may not experience all of these same issues. Again the property itself was lovely- great views of the volcano from the hammock area for example, but it was not a good fit for us.
Rebecca, 4-night romance trip
Verified Expedia guest review

2/10 Poor

DON’T TRUST THEM
The food is awful and service is bad. We asked for help from reception from a girl name Laura, she give us a name of a taxi driver the she probably know. We needed to arrive the airport at 10:30 Am and she told us we haft to leave La fortuna at 4 Am. But a 4 Am the price is double instead of at 5 Am that price is regular. The reason she told us to leave the hotel at 4 Am it’s because she said the way to San Jose airport is 3 hours away. We get the airport after 2 hours driving and 4 and a half hour before our flight and paid the taxi driver (Laura’s friend) expensive price because she told us we must leave at 4 Am. SAVE YOUR MONEY, THEY ARE LIARS AND THIEFS !
shany, 1-night trip
Verified Hotels.com guest review