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Grand Hyatt Sanya Haitang Bay Resort and Spa, Sanya

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
No. 68 Haitang North RoadHaitang Bay, SanyaHainan Province572013China

Luxury hotel in Sanya with 3 restaurants, 3 outdoor pools
  • Free WiFi and free parking
Superb9.2
Comfort
Rather comfortable
Room
Great room
Amenities
Great amenities
Food
Delicious food
55See all 55 Hotels.com reviews
From 164 reviewsTripAdvisor Traveller Rating

Grand Hyatt Sanya Haitang Bay Resort and Spa, Sanya

from $155 CAD
  • Room (2 Twin Beds)
  • Room, 1 King Bed with Sofabed, Ocean View
  • Room, Ocean View (2 Twin Beds)
  • Room, 1 King Bed with Sofa bed, Oceanfront
  • Room, Oceanfront (2 Twin Beds)
  • Room, 1 King Bed with Sofa bed (Private Pool)
  • Suite, 1 King Bed with Sofabed (Pool)
  • Grand, Suite, 1 King Bed with Sofabed
  • Grand, Executive Suite
  • Villa (Huan)
  • Room, 1 King Bed with Sofa bed
  • Presidential Suite
  • Suite (Chairman)
  • Grand, Deluxe Suite, 1 King Bed with Sofa bed
  • Room, 2 Single Beds, Ocean View (Kid Theme)

At a glance

Key facts

Hotel size

  • This hotel has 435 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Free valet parking (limited)

Offsite

  • Shopping center shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals on site
  • Golfing on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Free water park access
  • Waterslide
  • Health club
  • Steam room
  • Swim-up bar
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 9688
  • Conference space size (meters) - 900
  • Conference center
Services
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Private spa tub
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Huan SPA has 10 treatment rooms including rooms for couples. Services include Thai massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

GRAND CAFÉ - Overlooking the garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

YU CUN - This poolside restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available.

THE POOL GRILL - Overlooking the garden, this buffet restaurant specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

THE LOUNGE - This lobby lounge overlooks the garden and specializes in dim sum. Guests can enjoy alfresco dining (weather permitting).

Grand Club - This buffet restaurant overlooks the ocean and garden.

Recreation

On Site

  • Health club
  • Sauna
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site
  • Golfing on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Free water park access

Grand Hyatt Sanya Haitang Bay Resort and Spa, Sanya’s small print

Also known as

  • Grand Hyatt Sanya Haitang Bay Resort
  • Grand Hyatt Haitang Bay Resort
  • Grand Hyatt Sanya Haitang Bay
  • Grand Hyatt Haitang Bay
  • Grand Hyatt Sanya Haitang Bay Resort Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 575.0 per day

Buffet breakfast is offered for an extra charge of CNY 228 for adults and CNY 114 for children (approximately)

Children's club access is available for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Hyatt Sanya Haitang Bay Resort and Spa, Sanya

Top spots nearby

Recommended by this property

  • Wuzihzhou Island Beach (44-minute walk)
  • Haitang Bay (4.9 km)
  • Wuzhizhou Island (5.4 km)
  • Yanoda Rainforest Cultural Tourism Zone (14.1 km)
  • Yalong Bay Tropical Paradise Forest Park (15.5 km)
  • Yalong Bay (18.8 km)

Getting around

  • Sanya (SYX-Phoenix Intl.) - 45 min drive
  • Free self parking
  • Free valet parking
  • Limited parking
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Recent reviews

Superb 9.2 From 55 reviews

Grand Hyatt Sanya Haitang Bay Resort and Spa, Sanya
Very Good8.0
Nice New Hotel, need more in house food choices.
Check in was slow and the room wasn't ready when it should have been. Hotels.com said there was a sofa bed in the room, which is why we booked it as we have 2 young children, no sofa bed when we got there, they had the description wrong!!! We eventually got a roll away bed for the children, but it wasn't really big enough. Room service, the main grill, the lobby, the pool, all served the same limited menu, it needs more differentiating between them and the main grill restaurant had a great menu at lunch time, but then a very restricted one in the evening!!! Room was great, nice and big, great view and a huge bath overlooking the sea, but do try to get a high room or you will have to drop the blinds when you get into the bath! Great pools, if a bit cold, shame there is NO swimming allowed on the beach, think this should be down to personal choice and not just a blanket policy. Also the pool bar could have been a great spot for a sundowner, unfortunately there was hardly ever someone to serve there, no stock unless you wanted Chinese beer, and half the view is ruined by a big brick building right next to the bar, not sure what the architect was thinking!!! This all sounds negative, however we had a great time, sunshine, pool, food and drink, lovely grounds!
Rachel, gb7 night trip
Grand Hyatt Sanya Haitang Bay Resort and Spa, Sanya
Exceptional10.0
Memory holiday stay
excellent professional service, comfortable stay, tasty breakfast, be back. Highly recommended.
A Traveler, au2 night trip
Grand Hyatt Sanya Haitang Bay Resort and Spa, Sanya
Very Good8.0
Very good breakfast and nice resort. Good price is inflated and not reasonable. Room cleaning sometimes is not through but it was corrected after request.
Weiyan, gb4 night family trip
Grand Hyatt Sanya Haitang Bay Resort and Spa, Sanya
Exceptional10.0
The suite is excellent. But nothing there around the hotel.
A Traveler, as2 night business trip
Grand Hyatt Sanya Haitang Bay Resort and Spa, Sanya
Exceptional10.0
Perfect stay in Sanya
It has been a pleasant stay with you. I was here to celebrate the anniversary with my girl and the Valentine's, and I must say you've made our day very delightful. Upon arrival the bell was very friendly, assisted us with our bags and guided us to the check in counter. It didn't take long till we check in and the process was smooth and quick comparing to most of the hotels I stayed in in China. The hotel facilities were being clearly introduced by the front desk and we were being partially guided. The room was fabulous, spacious in size, nicely decorated as we were honeymooners, clean and the sea view was lovely. As we went to the grill for a late lunch, the waitress was friendly and smiling to us. The food was excellent and being served very fast. We have them booked into one of the promotional spa treatment, which it was, I would say the best treatment I ever had. All of the staff in the spa was very professional with a warm smile on their faces. The treatment room was very quiet and during the treatment the music was just a perfect match alongside. Later on at night we had ordered the set menu for room service and I must say it was a proper five-star room service. Table was nicely decorated by one of your staff (who I forgot to ask for her name), she has so much patient and well trained. The food quality was the best amongst all other hotels in sanya. So after all I would like to say a big thank you to everyone of you, who made our stay perfect and lovely.
Ho Yin Andy, as1 night romance trip

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Grand Hyatt Sanya Haitang Bay Resort and Spa, Sanya

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