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All properties in London, England, United Kingdom
1 room, 2 adults

The Franklin London - Starhotels Collezione, London

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
24 Egerton Gardens, London, England, SW3 2DB, United Kingdom

Luxury hotel with restaurant, near Brompton Oratory
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect™ Rewards stamps here
  • The service is very personal as it’s a smaller hotel. The staff open the doors every time…Mar. 8, 2020
  • Terrific friendly service. Excellent food. Great location. A gem!Feb. 9, 2020

The Franklin London - Starhotels Collezione, London

  • Superior Double Room
  • Deluxe Double Room
  • Junior Suite
  • Executive Suite
  • Single Room
  • Garden Suite
  • Presidential Suite

What’s around The Franklin London - Starhotels Collezione, London


  • In London City Centre
  • Victoria and Albert Museum - 3 min walk
  • Natural History Museum - 7 min walk
  • Imperial College London - 8 min walk
  • Hyde Park - 10 min walk
  • Royal Albert Hall - 12 min walk
  • Kensington Palace - 23 min walk
  • Buckingham Palace - 29 min walk

Getting around

  • Heathrow Airport (LHR) - 33 min drive
  • Gatwick Airport (LGW) - 74 min drive
  • London City Airport (LCY) - 24 min drive
  • London Victoria Rail Station - 26 min walk
  • Kensington (Olympia) Station - 5 min drive
  • Battersea Park Station - 5 min drive
  • South Kensington Underground Station - 8 min walk
  • Knightsbridge Underground Station - 11 min walk
  • Gloucester Road Underground Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • No parking

  • Free nearby parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Steam room
Working away
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The Franklin Restuarant - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Franklin London - Starhotels Collezione, London’s small print

Also known as

  • Franklin Hotel London
  • The Franklin Hotel Starhotels Collezione
  • The Franklin London - Starhotels Collezione Hotel
  • The Franklin London - Starhotels Collezione London
  • The Franklin London - Starhotels Collezione Hotel London
  • Franklin London
  • Franklin Hotel Starhotels Collezione London
  • Franklin Hotel Starhotels Collezione
  • Franklin Starhotels Collezione London
  • Franklin Starhotels Collezione
  • Franklin Starhotels Collezion


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Full breakfast is offered for an extra charge of GBP 35.00 for adults and GBP 17.50 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Franklin London - Starhotels Collezione, London

  • Does The Franklin London - Starhotels Collezione offer free cancellation for a full refund?
    Yes, The Franklin London - Starhotels Collezione does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Franklin London - Starhotels Collezione currently open?
    This property is closed from March 25 2020 to September 30 2020 (dates subject to change).
  • Is parking offered at The Franklin London - Starhotels Collezione?
    No, unfortunately, but there's free parking nearby.
  • Are pets allowed at The Franklin London - Starhotels Collezione?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Franklin London - Starhotels Collezione?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near The Franklin London - Starhotels Collezione?
    Yes, there's an onsite restaurant that serves Italian cuisine. Nearby restaurants include L'Eto (1-min walk), Orsini (2-min walk), and The Hour Glass (3-min walk).
  • What is there to do near The Franklin London - Starhotels Collezione?
    Recommended spots to visit include Brompton Oratory (1-min walk) and Victoria and Albert Museum (3-min walk), along with Natural History Museum (7-min walk) and Imperial College London (8-min walk).

Recent reviews

Exceptional 9.4 From 187 reviews

Exceptional 10.0
Staff went above and beyond to Make the stay first rate. Will be staying at The Franklin here on in.
Wendy, ca4 night business trip
Exceptional 10.0
love this place!
What a beautiful hotel! The most perfect little place if you don’t like the noise of regular hotels. The franklin was one of a kind in its field of botique hotels. Nothing like I’ve experienced before. Amazing staff and great decor. I loved the place. Only one criticism, I hope the room service stays open longer!
ie10 night trip
Exceptional 10.0
An outstanding hotel! Stunning interiors and superb service! Highly recommend xx
Abigail, gb1 night trip
Very Good 8.0
Excellent location, lovely hotel and very attentive staff. Breakfast is hugely overpriced though and works out at £40 per person.
Kye, gb1 night family trip
Exceptional 10.0
Andreas, gb1 night business trip
Exceptional 10.0
Fabulous hotel. Staff was knowledgeable, friendly and terrific.
us6 night trip
Exceptional 10.0
Excellent Location and Top Notch Service
Although the Franklin was unable to give us the early check in that we requested they upgraded our room of their own accord. The room was beautiful, a touch small but well appointed. The location was absolutely perfect, tucked away in residential Egerton Gardens but close to many landmarks. Not sure if it was an off day but our room service breakfast was luke warm and disappointing. Despite the lackluster breakfast, we loved our stay, and would recommend to friends and family traveling to London. Our concierge was extraordinary and literally saved the day for us. Upon checkout we did not realize that we needed to arrive at the train station an hour in advance. Our concierge advised us to cancel our Uber and take a proper taxi in hope of getting to the Eurostar on time. He helped us with our bags and walked with us to the main avenue so that we could catch a taxi. Thanks to him we arrived in the knick of time and were able to catch our train to Paris.
Natalie, us2 night romance trip
Exceptional 10.0
Beautiful, impecable amazing service and perfect location.
Jo Anne, us3 night romance trip

The Franklin London - Starhotels Collezione, London

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