Illa Experience Hotel

Photo gallery for Illa Experience Hotel

Primary image
Terrace/patio
Terrace/patio
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Illa Experience Hotel

VIP Access

Illa Experience Hotel

4.5 star property
Luxury hotel in Quito Historic Center with winery and restaurant

9.2/10 Superb

19 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Calle Junin E1-44 y Montufar, Quito, 170401
Main amenities
  • Daily housekeeping
  • Winery
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Childcare
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Area shuttle
For families
  • Children stay free
  • Supervised childcare
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Quito Historic Center
  • Quicentro Sur Mall - 29 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 50 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Illa Experience Hotel

A great choice for a stay in Quito, Illa Experience Hotel features a winery and offers an airport shuttle (available 24 hours) for USD 75.00 per room. You can grab a bite to eat at the restaurant, or indulge in hot stone massages, facials, or hydrotherapy. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like the helpful staff and central location.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • Supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Supervised childcare
  • Children's games
  • Art supplies
  • Children's books

What to do

  • Winery release events

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • Art gallery on site
  • Spa services
  • Massage/treatment rooms
  • Winery on site
  • Wine tasting room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Closed captioned TV
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Doorbell and phone notification

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 75.00 per room (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 99.0 per night
  • Airport shuttle service for children costs USD 0.00

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Illa Experience Hotel Quito
Illa Experience Quito
Illa Experience
Illa Experience Hotel Hotel
Illa Experience Hotel Quito
Illa Experience Hotel Hotel Quito

Frequently asked questions

Overall score and ratings

9.2

Superb

9.8/10

Cleanliness

9.4/10

Staff & service

8.7/10

Amenities

9.4/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Illa Perfection!
Beautiful hotel with an amazingly accommodating staff. Don’t skip dinner as the chef is engaging and passionate about his work. (He’s also quite good at it!)
Deb, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place and service
Amazing stay! In the heart of quito. The service is second to none. Special shout out to Michelle who went above and beyond to help us
Jayant, 3-night trip
Verified Hotels.com guest review

8/10 Very good

IIIA is an excellent hotel to stay at. The property is great and has a good amount of amenities. They offer you fresh juice and fruit at your door in the morning. Breakfast is prepared every morning fresh and to our specification. This was great because I was expecting the typically continental breakfast buffet set up. The hotel did have one local experience where we were given a brief introduction to the Canelazo a typically Ecuadorian drink. The room was clean and water was refilled every night we stayed. The one hint I would have for folks is to ensure you are not staying near the front door when possible. We stayed in the room close to the entrance and it can get a bit noisy in the morning when folks are leaving.
Gregory, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property and staff are quite wonderful. There does need to be some clarification on the Gold perks because what is written is not what is received and that in no way diminishes the greatness of the hotel but still needs to be clarified. You won’t regret staying at this hotel.
Nancy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A beautiful property with an equally beautiful staff.
Nancy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anastasia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was a gorgeous spot right in Central Quito. I couldn't ask for a nicer, more central location.
Brian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Boutique beauty.
Wonderful boutique hotel steps away from the plaza grande.
Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hospitality in the heart of Quito
During our two weeks trip in Ecuador we stayed twice at Illa Experience hotel, at the beginning of the trip and at its end. We were both time greeted as friends, with a very knowledgeable staff who arranged a multitude of things for us: from restaurant reservations (and with a special mention for Nuema, the restaurant located in the hotel, that was ranked 48th in the 50 best ranking of the global South Americas restaurants) to help to shop for specific items, explanations about the local culture and more. We enjoyed every minute of our two stays.
Muriel M, 2-night trip
Verified Hotels.com guest review