Guests
All properties in Makati, National Capital Region, Philippines

I’M Hotel, Makati

Luxury hotel with spa, near Makati Medical Center

  • Free WiFi and free parking
From
$116 CAD

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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Makati Avenue, Makati, 1210, Manila, Philippines
8.6.Fabulous.
  • Excellent location, friendly and helpful staff and great rooms. Excellent pool and patio…

    Nov. 15, 2019

  • Clean, luxurious, accessible. The pool and spa were fantastic! Will definitely be back.

    Oct. 27, 2019

See all 855 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place

Guests rated location

Dining options
Walkable
Convenient
Shopping
Safe

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 434 smoke-free guestrooms
    • Daily housekeeping
    • 4 restaurants and bar/lounge
    • Full-service spa
    • Outdoor pool
    • Breakfast available

    For families

    • Private bathroom
    • Television
    • Daily housekeeping
    • Laundry facilities
    • Iron/ironing board
    • Hair dryer

    What’s around

    • In Makati Central Business District
    • Makati Medical Center - 25 min walk
    • St Luke's Medical Center Global City - 38 min walk
    • Makati City Hall - 11 min walk
    • Malaysian Embassy - 15 min walk
    • Power Plant Mall - 15 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Classic Studio
    • Indulgence Room
    • Prestige
    • Executive Prestige - King
    • Premier Suite
    • Executive Suite, 1 Bedroom
    • Junior Suite, 2 Bedrooms
    • Executive Suite, 2 Bedrooms
    • Executive Prestige - Twin
    • Premier Studio Suite, 1 King Bed, Balcony

    What’s around

    Landmarks

    • In Makati Central Business District
    • Makati Medical Center - 25 min walk
    • St Luke's Medical Center Global City - 38 min walk
    • Makati City Hall - 11 min walk
    • Malaysian Embassy - 15 min walk
    • Power Plant Mall - 15 min walk
    • Greenbelt Shopping Mall - 20 min walk
    • RCBC Plaza - 21 min walk
    • Ayala Center - 22 min walk
    • Glorietta Mall - 22 min walk
    • SM Makati - 25 min walk

    Getting around

    • Ninoy Aquino Intl. Airport (MNL) - 30 min drive
    • Manila Buenidia Station - 3 min drive
    • Manila Vito Cruz Station - 4 min drive
    • Manila EDSA Station - 4 min drive
    • Ayala Station - 25 min walk
    • Ayala Center Station - 25 min walk
    • Guadalupe Station - 27 min walk
    • Airport shuttle (surcharge)
    map
    See on map
    Makati Avenue, Makati, 1210, Manila, Philippines

    At a glance

    Hotel size

    • This hotel has 434 rooms
    • This hotel is arranged over 35 floors

    Arriving/leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
    • Express check-in

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

    Special check-in instructions

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 4 restaurants
    • Bar/lounge
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Number of outdoor pools - 1
    • Pool sun loungers
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Steam room
    • Sauna

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 1830
    • Conference space size (meters) - 170

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2016
    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Grab bar - near toilet

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower only
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 49-inch LED TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub and a steam room.

    The spa is open daily.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: PHP 3000.00 per night

    Optional extras

    • Buffet breakfast is offered for an extra charge of PHP 810 for adults and PHP 410 for children (approximately)
    • Airport shuttle service is offered for an extra charge of PHP 2000 per vehicle (one-way, Maximum occupancy 3)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for PHP 1900.0 per night

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • I'M Hotel Makati
    • I’M Hotel Makati
    • I’M Makati
    • I'M Hotel Spa
    • I'M Hotel Residences
    • I’M Hotel Hotel
    • I’M Hotel Makati
    • I’M Hotel Hotel Makati

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, I’M Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed.
    • You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
    • Yes, there are 4 onsite restaurants. The dining venue will be unavailable from October 25 2021 to June 1 2022 (dates subject to change). Nearby restaurants include Movida (3-min walk) and Kite Kebab Bar (3-min walk).
    • Yes, an airport shuttle is available. The charge is PHP 2000 per vehicle one-way.
    • No, this hotel doesn't have a casino, but City of Dreams Manila (10-min drive) and Resorts World Manila (21-min drive) are both nearby.
    • I’M Hotel has a spa and an outdoor pool, as well as a steam room.
    8.6.Fabulous.
    • 8.0.Very Good

      Staff was friendly. Only thing I wished if the washroom was slightly bigger.

      Sandie, 2 night trip, Jul. 11, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Nice pool, roof top lounge and good restaurant. Staff were very friendly and helpful.

      1 night family trip, Apr. 20, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      This hotel exceeded all our expectations. The pool and spa area where excellent. The I’M Hotel will now be our go to hotel in Makati

      3 night trip, Mar. 19, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Like the outside swimming pool, location was great and super clean

      1 night family trip, Jan. 28, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The staff definitely went far and beyond to accommodate. Without a doubt will stay there again

      FiliHeat, 3 night trip with friends, Dec. 13, 2018

      Verified Expedia guest review

    • 2.0.Poor

      Poor customer service

      This hotel would not reimburse me for the extra days when my trip ended up being cut short. I was really disappointed by this as I was a frequent return customer. A really frustrating “hotel policy” that does not honour its customers

      Kristy, 5 night business trip, Nov. 8, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very nice hotel, very clean and all the staff is so nice. I want to back there.

      Armie, 1 night trip, Nov. 4, 2018

      Verified Expedia guest review

    • 2.0.Poor

      Wasn't able to change room check-in date

      Wasnt able to change my reservation date and lost big time. They don't awnser phone and Expedia wasn't helpful. I'll never use Expedia again.

      1 night trip, Apr. 23, 2018

      Verified Expedia guest review

    • 8.0.Very Good

      Good trip

      2 night business trip, Mar. 17, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      One of my favourite hotels in the world!

      I'm Hotel was exceptional in every way possible. The staff went over and above for us and made us feel like we were at home. The Front Desk people were so kind, and the cleaning staff did everything possible to make our suites perfect. All the little things sure add up to a perfect stay! I have stayed at this hotel a few times already and I will definitely be returning here again and again! Even when my reservations were mixed up (my fault), the hotel fixed everything for me. I truly love and appreciate this hotel and its staff! Take it from a guy who travels many times per year on business, this hotel is a gem!

      Adam, 8 night business trip, Feb. 17, 2018

      Verified Hotels.com guest review

    See all 855 reviews