Grand Palace Hotel Sanur - Bali - CHSE Certified

Photo gallery for Grand Palace Hotel Sanur - Bali - CHSE Certified

Primary image
Outdoor pool
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Grand Palace Hotel Sanur - Bali - CHSE Certified

Grand Palace Hotel Sanur - Bali - CHSE Certified

4.0 star property
4-star hotel with outdoor pool, near Sanur Beach

9.2/10 Superb

340 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Jl Bypass Ngurah Rai No 165, Sanur, Denpasar, 80228
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Fitness center
  • Room service
  • Spa services
  • Business center
  • Airport shuttle
  • Terrace
For families
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Sanur Beach - 24 min walk
  • Waterbom Bali - 29 min drive
  • Beachwalk Shopping Center - 34 min drive
  • Kuta Beach - 33 min drive
  • Bali Bombing Memorial - 32 min drive
  • Legian Beach - 32 min drive
  • Double Six Beach - 35 min drive
  • Jimbaran Beach - 27 min drive
  • Seminyak Beach - 38 min drive
  • Eat Street - 32 min drive
  • Seminyak Square - 38 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 26 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

About this property

Grand Palace Hotel Sanur - Bali - CHSE Certified

Grand Palace Hotel Sanur - Bali - CHSE Certified puts you within a 10-minute drive of Sanur Beach and offers an airport shuttle (available 24 hours) for IDR 300000 per vehicle. You can indulge in hot stone massages, facials, or reflexology, and grab a bite to eat at Sindhu, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include an outdoor pool, a bar/lounge, and a fitness center. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 17
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle within 5.00 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Free local shuttle

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Dining

Sindhu - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 110000 for adults and IDR 55000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 300000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Palace Hotel Sanur Bali Denpasar
Grand Palace Hotel Sanur Bali
Grand Palace Sanur Bali Denpasar
Grand Palace Sanur Bali
Sanur Bali Chse Certified
Grand Palace Hotel Sanur Bali
Grand Palace Hotel Sanur Bali CHSE Certified
Grand Palace Hotel Sanur - Bali - CHSE Certified Hotel
Grand Palace Hotel Sanur - Bali - CHSE Certified Denpasar
Grand Palace Hotel Sanur - Bali - CHSE Certified Hotel Denpasar

Frequently asked questions

Does Grand Palace Hotel Sanur - Bali - CHSE Certified offer free cancellation for a full refund?
Yes, Grand Palace Hotel Sanur - Bali - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Palace Hotel Sanur - Bali - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Palace Hotel Sanur - Bali - CHSE Certified?
Yes, there's an outdoor pool.
Are pets allowed at Grand Palace Hotel Sanur - Bali - CHSE Certified?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Palace Hotel Sanur - Bali - CHSE Certified?
Sorry, there's no onsite parking at Grand Palace Hotel Sanur - Bali - CHSE Certified.
Is airport shuttle service offered by Grand Palace Hotel Sanur - Bali - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one-way.
What are the check-in and check-out times at Grand Palace Hotel Sanur - Bali - CHSE Certified?
You can check in from 2 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Grand Palace Hotel Sanur - Bali - CHSE Certified and nearby?
Grand Palace Hotel Sanur - Bali - CHSE Certified has an outdoor pool and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Grand Palace Hotel Sanur - Bali - CHSE Certified?
Yes, Sindhu offers international cuisine. Nearby restaurants include Papa Pizza (4-min walk), Simply Brew (5-min walk), and Kayu Manis (6-min walk).
What's the area around Grand Palace Hotel Sanur - Bali - CHSE Certified like?
Grand Palace Hotel Sanur - Bali - CHSE Certified is a short 6-minute walk from Sanur Night Market and 12 minutes' walk from Pantai Karang Beach.

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.5/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very good

The hotel has a modern design and the room is spacious. The swimming pool is very nice as well. However the room floor is abit sticky and there is no room slipper provided.
Esther Loh Hui, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice and friendly front desk lady Very nice big room Lovely pool Fast internet Great cook to order breakfast A great gem in sanur Excellent value if on a budget and want a nice resort
gary, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The property was very clean and well maintained. Very nice building and all rooms and amenities were lovely. Amazing pool (although the steps arent very user friendly, an extra step or 2 and another railing each end would make it a lot easier to get in and out, also a step to help get out of the pool access rooms would make it 100%) The staff were amazing, very friendly and extremely helpful. Having someone with me on a walker and unable to walk up and down stairs, the staff were always first there to help. Highly recommend and hope to be back there again.
7-night family trip
Verified Wotif guest review

10/10 Exceptional

Beautiful clean hotel. Staff were all very pleasant and attentive. Room with pool was luxurious. Bit of a tricky walk along broken down sidewalk and busy road to get to the beach. No bacon for breakfast maybe a religious conflict. Had to cut our trip short due to Covid19 virus and Australia closing borders. Will probably return for a couple of days for just R and R when you just want to stay by the pool. If you want to be able to access beach daily then probably not the property to stay at.
Natasha, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

The hotel, property and staff are amazing. The room was spacious and clean. Good TV and WiFi. There wasn’t enough hot water in the shower. The breakfast Buffett was really good. They will give take away box and take away cups for coffee too. Wish the pool opened later than 8pm. The hotel would have been truly exceptional if it was off the main, busy road and a block closer to town.
3-night family trip
Verified Expedia guest review

8/10 Very good

Clean, walking distance to the beach and staff willing to help were they could
1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

It was clean and comfort with large rooms, very comfortable bed and an excellent breakfast.the staff are fabulous
Elizabeth, 1-night romance trip
Verified Wotif guest review

6/10 Good

Jayya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was beautiful, the staff friendly and helpful, and the food was delicious. It was a very nice stay.
4-night trip
Verified Expedia guest review